{"@context":{"@vocab":"https://schema.org/","dcterms":"http://purl.org/dc/terms/","prov":"http://www.w3.org/ns/prov#"},"@type":"Dataset","@id":"https://api.morvs.ai/api/v1/cfpb/by-company/BANK%20OF%20AMERICA%2C%20NATIONAL%20ASSOCIATION","_source":{"data_provider":"AI Analytics","brand_name":"MORVS","brand_url":"https://morvs.ai/","data_provider_url":"https://api.morvs.ai","license":"https://creativecommons.org/publicdomain/zero/1.0/","dcterms:license":"https://creativecommons.org/publicdomain/zero/1.0/","generated_at":"2026-10-05T21:44:29.564Z","primary_source":"https://www.consumerfinance.gov/data-research/consumer-complaints/"},"company":"BANK OF AMERICA, NATIONAL ASSOCIATION","summary":{"total_complaints":17,"first_complaint":"2026-05-08T12:00:00-05:00","latest_complaint":"2026-05-13T12:00:00-05:00","timely_count":17},"by_product":[{"product":"Credit card","n":9},{"product":"Checking or savings account","n":4},{"product":"Mortgage","n":2},{"product":"Money transfer, virtual currency, or money service","n":1},{"product":"Debt collection","n":1}],"recent_complaints":[{"complaint_id":22165671,"date_received":"2026-05-13T12:00:00-05:00","product":"Checking or savings account","issue":"Opening an account","state":"FL","company_response":"In progress"},{"complaint_id":22099085,"date_received":"2026-05-12T12:00:00-05:00","product":"Money transfer, virtual currency, or money service","issue":"Confusing or missing disclosures","state":"GA","company_response":"In progress"},{"complaint_id":22112317,"date_received":"2026-05-12T12:00:00-05:00","product":"Credit card","issue":"Problem with a purchase shown on your statement","state":"NJ","company_response":"In progress"},{"complaint_id":22127522,"date_received":"2026-05-12T12:00:00-05:00","product":"Credit card","issue":"Problem with a purchase shown on your statement","state":"CA","company_response":"In progress"},{"complaint_id":22072302,"date_received":"2026-05-11T12:00:00-05:00","product":"Credit card","issue":"Problem when making payments","state":"FL","company_response":"In progress"},{"complaint_id":22077170,"date_received":"2026-05-11T12:00:00-05:00","product":"Mortgage","issue":"Struggling to pay mortgage","state":"FL","company_response":"Closed with explanation"},{"complaint_id":22077915,"date_received":"2026-05-11T12:00:00-05:00","product":"Credit card","issue":"Problem with a purchase shown on your statement","state":"NY","company_response":"Closed with explanation"},{"complaint_id":22078572,"date_received":"2026-05-11T12:00:00-05:00","product":"Credit card","issue":"Fees or interest","state":"CA","company_response":"Closed with explanation"},{"complaint_id":22091718,"date_received":"2026-05-11T12:00:00-05:00","product":"Credit card","issue":"Other features, terms, or problems","state":"MD","company_response":"In progress"},{"complaint_id":22056987,"date_received":"2026-05-10T12:00:00-05:00","product":"Checking or savings account","issue":"Managing an account","state":"NY","company_response":"Closed with explanation"},{"complaint_id":22061373,"date_received":"2026-05-10T12:00:00-05:00","product":"Credit card","issue":"Other features, terms, or problems","state":"NM","company_response":"Closed with non-monetary relief"},{"complaint_id":22062292,"date_received":"2026-05-10T12:00:00-05:00","product":"Credit card","issue":"Problem with a purchase shown on your statement","state":"CA","company_response":"In progress"},{"complaint_id":22037817,"date_received":"2026-05-09T12:00:00-05:00","product":"Checking or savings account","issue":"Managing an account","state":"WI","company_response":"In progress"},{"complaint_id":21998828,"date_received":"2026-05-08T12:00:00-05:00","product":"Checking or savings account","issue":"Managing an account","state":"CA","company_response":"In progress"},{"complaint_id":22017212,"date_received":"2026-05-08T12:00:00-05:00","product":"Debt collection","issue":"Took or threatened to take negative or legal action","state":"CA","company_response":"Closed with explanation"},{"complaint_id":22020340,"date_received":"2026-05-08T12:00:00-05:00","product":"Mortgage","issue":"Struggling to pay mortgage","state":"FL","company_response":"Closed with explanation"},{"complaint_id":22027556,"date_received":"2026-05-08T12:00:00-05:00","product":"Credit card","issue":"Problem with a purchase shown on your statement","state":"CA","company_response":"In progress"}]}