{"@context":{"@vocab":"https://schema.org/","dcterms":"http://purl.org/dc/terms/","prov":"http://www.w3.org/ns/prov#"},"@type":"Dataset","@id":"https://api.morvs.ai/api/v1/cfpb/by-company/FISERV%20FINXACT%20CORE","_source":{"data_provider":"AI Analytics","brand_name":"MORVS","brand_url":"https://morvs.ai/","data_provider_url":"https://api.morvs.ai","license":"https://creativecommons.org/publicdomain/zero/1.0/","dcterms:license":"https://creativecommons.org/publicdomain/zero/1.0/","generated_at":"2026-10-03T19:40:57.800Z","primary_source":"https://www.consumerfinance.gov/data-research/consumer-complaints/"},"company":"FISERV FINXACT CORE","summary":{"total_complaints":11,"first_complaint":"2026-05-08T12:00:00-05:00","latest_complaint":"2026-05-12T12:00:00-05:00","timely_count":11},"by_product":[{"product":"Prepaid card","n":4},{"product":"Debt collection","n":2},{"product":"Credit reporting or other personal consumer reports","n":2},{"product":"Checking or savings account","n":2},{"product":"Money transfer, virtual currency, or money service","n":1}],"recent_complaints":[{"complaint_id":22097268,"date_received":"2026-05-12T12:00:00-05:00","product":"Money transfer, virtual currency, or money service","issue":"Other transaction problem","state":null,"company_response":"In progress"},{"complaint_id":22097270,"date_received":"2026-05-12T12:00:00-05:00","product":"Debt collection","issue":"Attempts to collect debt not owed","state":"FL","company_response":"In progress"},{"complaint_id":22099309,"date_received":"2026-05-12T12:00:00-05:00","product":"Checking or savings account","issue":"Problem with a lender or other company charging your account","state":"TX","company_response":"In progress"},{"complaint_id":22125593,"date_received":"2026-05-12T12:00:00-05:00","product":"Prepaid card","issue":"Problem with a purchase or transfer","state":"FL","company_response":"In progress"},{"complaint_id":22130361,"date_received":"2026-05-12T12:00:00-05:00","product":"Debt collection","issue":"Threatened to contact someone or share information improperly","state":"OR","company_response":"In progress"},{"complaint_id":22136198,"date_received":"2026-05-12T12:00:00-05:00","product":"Prepaid card","issue":"Trouble using the card","state":"TN","company_response":"In progress"},{"complaint_id":22139598,"date_received":"2026-05-12T12:00:00-05:00","product":"Checking or savings account","issue":"Managing an account","state":null,"company_response":"In progress"},{"complaint_id":22053354,"date_received":"2026-05-09T12:00:00-05:00","product":"Credit reporting or other personal consumer reports","issue":"Improper use of your report","state":"DC","company_response":"In progress"},{"complaint_id":22054062,"date_received":"2026-05-09T12:00:00-05:00","product":"Credit reporting or other personal consumer reports","issue":"Improper use of your report","state":"MD","company_response":"In progress"},{"complaint_id":22021853,"date_received":"2026-05-08T12:00:00-05:00","product":"Prepaid card","issue":"Unexpected or other fees","state":"GA","company_response":"Closed with explanation"},{"complaint_id":22036542,"date_received":"2026-05-08T12:00:00-05:00","product":"Prepaid card","issue":"Problem with a purchase or transfer","state":"KS","company_response":"In progress"}]}