{"@context":{"@vocab":"https://schema.org/","dcterms":"http://purl.org/dc/terms/","prov":"http://www.w3.org/ns/prov#"},"@type":"Dataset","@id":"https://api.morvs.ai/api/v1/cfpb/by-company/NAVY%20FEDERAL%20CREDIT%20UNION","_source":{"data_provider":"AI Analytics","brand_name":"MORVS","brand_url":"https://morvs.ai/","data_provider_url":"https://api.morvs.ai","license":"https://creativecommons.org/publicdomain/zero/1.0/","dcterms:license":"https://creativecommons.org/publicdomain/zero/1.0/","generated_at":"2026-10-06T10:02:28.124Z","primary_source":"https://www.consumerfinance.gov/data-research/consumer-complaints/"},"company":"NAVY FEDERAL CREDIT UNION","summary":{"total_complaints":169,"first_complaint":"2026-05-08T12:00:00-05:00","latest_complaint":"2026-05-27T12:00:00-05:00","timely_count":169},"by_product":[{"product":"Credit reporting or other personal consumer reports","n":56},{"product":"Checking or savings account","n":40},{"product":"Debt collection","n":29},{"product":"Credit 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progress"},{"complaint_id":22143970,"date_received":"2026-05-13T12:00:00-05:00","product":"Credit reporting or other personal consumer reports","issue":"Incorrect information on your report","state":"GA","company_response":"In progress"},{"complaint_id":22144692,"date_received":"2026-05-13T12:00:00-05:00","product":"Debt collection","issue":"Took or threatened to take negative or legal action","state":"TX","company_response":"In progress"},{"complaint_id":22145063,"date_received":"2026-05-13T12:00:00-05:00","product":"Credit reporting or other personal consumer reports","issue":"Problem with a company's investigation into an existing problem","state":"TX","company_response":"In progress"},{"complaint_id":22146646,"date_received":"2026-05-13T12:00:00-05:00","product":"Credit reporting or other personal consumer reports","issue":"Incorrect information on your report","state":"IL","company_response":"In progress"},{"complaint_id":22148979,"date_received":"2026-05-13T12:00:00-05:00","product":"Credit reporting or other personal consumer reports","issue":"Improper use of your report","state":"TX","company_response":"In progress"},{"complaint_id":22149231,"date_received":"2026-05-13T12:00:00-05:00","product":"Credit card","issue":"Getting a credit card","state":"AZ","company_response":"In progress"},{"complaint_id":22149495,"date_received":"2026-05-13T12:00:00-05:00","product":"Checking or savings account","issue":"Closing an account","state":"AZ","company_response":"In progress"},{"complaint_id":22153091,"date_received":"2026-05-13T12:00:00-05:00","product":"Vehicle loan or lease","issue":"Struggling to pay your loan","state":"FL","company_response":"In progress"},{"complaint_id":22156523,"date_received":"2026-05-13T12:00:00-05:00","product":"Checking or savings account","issue":"Managing an account","state":"GA","company_response":"In progress"},{"complaint_id":22156568,"date_received":"2026-05-13T12:00:00-05:00","product":"Mortgage","issue":"Incorrect information on your report","state":"CO","company_response":"In progress"},{"complaint_id":22158143,"date_received":"2026-05-13T12:00:00-05:00","product":"Credit reporting or other personal consumer reports","issue":"Incorrect information on your report","state":"NC","company_response":"In progress"},{"complaint_id":22158565,"date_received":"2026-05-13T12:00:00-05:00","product":"Checking or savings account","issue":"Managing an account","state":"TX","company_response":"In progress"},{"complaint_id":22159310,"date_received":"2026-05-13T12:00:00-05:00","product":"Mortgage","issue":"Trouble during payment process","state":"TX","company_response":"In progress"},{"complaint_id":22159719,"date_received":"2026-05-13T12:00:00-05:00","product":"Credit reporting or other personal consumer reports","issue":"Incorrect information on your report","state":"TN","company_response":"In progress"},{"complaint_id":22160274,"date_received":"2026-05-13T12:00:00-05:00","product":"Credit card","issue":"Problem when making payments","state":"TX","company_response":"In progress"},{"complaint_id":22161686,"date_received":"2026-05-13T12:00:00-05:00","product":"Credit card","issue":"Problem with a purchase shown on your statement","state":"TX","company_response":"In progress"},{"complaint_id":22162499,"date_received":"2026-05-13T12:00:00-05:00","product":"Mortgage","issue":"Applying for a mortgage or refinancing an existing mortgage","state":"FL","company_response":"In progress"}]}