{"@context":{"@vocab":"https://schema.org/","dcterms":"http://purl.org/dc/terms/","prov":"http://www.w3.org/ns/prov#"},"@type":"Dataset","@id":"https://api.morvs.ai/api/v1/cfpb/by-company/SANTANDER%20HOLDINGS%20USA%2C%20INC.","_source":{"data_provider":"AI Analytics","brand_name":"MORVS","brand_url":"https://morvs.ai/","data_provider_url":"https://api.morvs.ai","license":"https://creativecommons.org/publicdomain/zero/1.0/","dcterms:license":"https://creativecommons.org/publicdomain/zero/1.0/","generated_at":"2026-10-06T18:21:09.985Z","primary_source":"https://www.consumerfinance.gov/data-research/consumer-complaints/"},"company":"SANTANDER HOLDINGS USA, INC.","summary":{"total_complaints":14,"first_complaint":"2026-05-08T12:00:00-05:00","latest_complaint":"2026-05-13T12:00:00-05:00","timely_count":14},"by_product":[{"product":"Checking or savings account","n":5},{"product":"Mortgage","n":2},{"product":"Credit reporting or other personal consumer reports","n":2},{"product":"Credit card","n":2},{"product":"Vehicle loan or lease","n":1},{"product":"Payday loan, title loan, personal loan, or advance loan","n":1},{"product":"Debt collection","n":1}],"recent_complaints":[{"complaint_id":22163473,"date_received":"2026-05-13T12:00:00-05:00","product":"Checking or savings account","issue":"Managing an account","state":"WA","company_response":"In progress"},{"complaint_id":22163735,"date_received":"2026-05-13T12:00:00-05:00","product":"Checking or savings account","issue":"Managing an account","state":"AL","company_response":"In progress"},{"complaint_id":22117428,"date_received":"2026-05-12T12:00:00-05:00","product":"Credit card","issue":"Problem with a purchase shown on your statement","state":"PA","company_response":"In progress"},{"complaint_id":22122839,"date_received":"2026-05-12T12:00:00-05:00","product":"Credit card","issue":"Other features, terms, or problems","state":"NY","company_response":"In progress"},{"complaint_id":22124712,"date_received":"2026-05-12T12:00:00-05:00","product":"Payday loan, title loan, personal loan, or advance loan","issue":"Charged fees or interest you didn't expect","state":"NY","company_response":"In progress"},{"complaint_id":22073269,"date_received":"2026-05-11T12:00:00-05:00","product":"Checking or savings account","issue":"Managing an account","state":"PA","company_response":"In progress"},{"complaint_id":22060288,"date_received":"2026-05-10T12:00:00-05:00","product":"Debt collection","issue":"False statements or representation","state":"NY","company_response":"In progress"},{"complaint_id":22062746,"date_received":"2026-05-10T12:00:00-05:00","product":"Checking or savings account","issue":"Managing an account","state":null,"company_response":"In progress"},{"complaint_id":22054274,"date_received":"2026-05-09T12:00:00-05:00","product":"Checking or savings account","issue":"Managing an account","state":"NY","company_response":"In progress"},{"complaint_id":22001404,"date_received":"2026-05-08T12:00:00-05:00","product":"Credit reporting or other personal consumer reports","issue":"Problem with a company's investigation into an existing problem","state":"TX","company_response":"Closed with explanation"},{"complaint_id":22006963,"date_received":"2026-05-08T12:00:00-05:00","product":"Vehicle loan or lease","issue":"Getting a loan or lease","state":"AR","company_response":"Closed with explanation"},{"complaint_id":22021664,"date_received":"2026-05-08T12:00:00-05:00","product":"Mortgage","issue":"Trouble during payment process","state":"MA","company_response":"In progress"},{"complaint_id":22022631,"date_received":"2026-05-08T12:00:00-05:00","product":"Mortgage","issue":"Trouble during payment process","state":"NJ","company_response":"In progress"},{"complaint_id":22034777,"date_received":"2026-05-08T12:00:00-05:00","product":"Credit reporting or other personal consumer reports","issue":"Incorrect information on your report","state":"MA","company_response":"In progress"}]}