{"@context":{"@vocab":"https://schema.org/","dcterms":"http://purl.org/dc/terms/","prov":"http://www.w3.org/ns/prov#"},"@type":"Dataset","@id":"https://api.morvs.ai/api/v1/cfpb/by-company/WESTERN%20UNION%20COMPANY%2C%20THE","_source":{"data_provider":"AI Analytics","brand_name":"MORVS","brand_url":"https://morvs.ai/","data_provider_url":"https://api.morvs.ai","license":"https://creativecommons.org/publicdomain/zero/1.0/","dcterms:license":"https://creativecommons.org/publicdomain/zero/1.0/","generated_at":"2026-10-05T00:20:31.492Z","primary_source":"https://www.consumerfinance.gov/data-research/consumer-complaints/"},"company":"WESTERN UNION COMPANY, THE","summary":{"total_complaints":8,"first_complaint":"2026-05-08T12:00:00-05:00","latest_complaint":"2026-05-13T12:00:00-05:00","timely_count":8},"by_product":[{"product":"Money transfer, virtual currency, or money service","n":7},{"product":"Prepaid card","n":1}],"recent_complaints":[{"complaint_id":22155111,"date_received":"2026-05-13T12:00:00-05:00","product":"Money transfer, virtual currency, or money service","issue":"Fraud or scam","state":"MD","company_response":"Closed with explanation"},{"complaint_id":22088919,"date_received":"2026-05-11T12:00:00-05:00","product":"Money transfer, virtual currency, or money service","issue":"Other service problem","state":"CA","company_response":"Closed with explanation"},{"complaint_id":22060839,"date_received":"2026-05-10T12:00:00-05:00","product":"Money transfer, virtual currency, or money service","issue":"Fraud or scam","state":"MO","company_response":"Closed with explanation"},{"complaint_id":22009910,"date_received":"2026-05-08T12:00:00-05:00","product":"Money transfer, virtual currency, or money service","issue":"Money was not available when promised","state":"IN","company_response":"Closed with explanation"},{"complaint_id":22016073,"date_received":"2026-05-08T12:00:00-05:00","product":"Money transfer, virtual currency, or money service","issue":"Money was not available when promised","state":"TN","company_response":"Closed with explanation"},{"complaint_id":22019069,"date_received":"2026-05-08T12:00:00-05:00","product":"Money transfer, virtual currency, or money service","issue":"Other transaction problem","state":"NY","company_response":"Closed with explanation"},{"complaint_id":22019118,"date_received":"2026-05-08T12:00:00-05:00","product":"Prepaid card","issue":"Trouble using the card","state":"NY","company_response":"Closed with explanation"},{"complaint_id":22021852,"date_received":"2026-05-08T12:00:00-05:00","product":"Money transfer, virtual currency, or money service","issue":"Lost or stolen money order","state":"VA","company_response":"Closed with explanation"}]}