{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.morvs.ai/api/v1/nhtsa/complaints/check?make=BMW","name":"BMW","_source":{"data_provider":"AI Analytics","brand_name":"MORVS","brand_url":"https://morvs.ai/","data_provider_url":"https://api.morvs.ai","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-09-30T18:55:24.975Z"},"summary":{"total_complaints":4879,"deaths":43,"injured":2093,"fires":2240},"top_components":[{"component_desc":"ELECTRICAL SYSTEM","n":750},{"component_desc":"AIR BAGS","n":536},{"component_desc":"ENGINE","n":519},{"component_desc":"UNKNOWN OR OTHER","n":298},{"component_desc":"SERVICE BRAKES","n":250},{"component_desc":"SEATS","n":220},{"component_desc":"VEHICLE SPEED CONTROL","n":195},{"component_desc":"STEERING","n":194},{"component_desc":"STRUCTURE:BODY","n":155},{"component_desc":"AIR BAGS:FRONTAL","n":135}],"recent_complaints":[{"cmplid":"2205298","date_received":"2026-05-11","make":"BMW","model":"I4","model_year":2024,"deaths":0,"injured":2,"fire":0,"crash":1,"component_desc":"UNKNOWN OR OTHER","description":"am writing to report an incident involving my vehicle. While entering my driveway, the vehicle unexpectedly accelerated and did not recognize that the garage door was closed. As a result, the vehicle collided with the closed garage door and subsequently struck the structural beam on the wall near the garage entrance. The impact was significant, and all six airbags deployed. At the time of the incident, I was driving, and my teenage son was seated in the front passenger seat. Both of us sustained minor injuries. However, the incident resulted in substantial damage to both the vehicle and the garage/property.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2205298"},{"cmplid":"2205299","date_received":"2026-05-11","make":"BMW","model":"I4","model_year":2024,"deaths":0,"injured":2,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"am writing to report an incident involving my vehicle. While entering my driveway, the vehicle unexpectedly accelerated and did not recognize that the garage door was closed. As a result, the vehicle collided with the closed garage door and subsequently struck the structural beam on the wall near the garage entrance. The impact was significant, and all six airbags deployed. At the time of the incident, I was driving, and my teenage son was seated in the front passenger seat. Both of us sustained minor injuries. However, the incident resulted in substantial damage to both the vehicle and the garage/property.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2205299"},{"cmplid":"2205300","date_received":"2026-05-11","make":"BMW","model":"I4","model_year":2024,"deaths":0,"injured":2,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: WARNINGS","description":"am writing to report an incident involving my vehicle. While entering my driveway, the vehicle unexpectedly accelerated and did not recognize that the garage door was closed. As a result, the vehicle collided with the closed garage door and subsequently struck the structural beam on the wall near the garage entrance. The impact was significant, and all six airbags deployed. At the time of the incident, I was driving, and my teenage son was seated in the front passenger seat. Both of us sustained minor injuries. However, the incident resulted in substantial damage to both the vehicle and the garage/property.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2205300"},{"cmplid":"2205075","date_received":"2026-05-10","make":"BMW","model":"IX","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"BACK OVER PREVENTION: WARNINGS","description":"Recently purchased used iX and successfully used the Parking Assistant Professional about a dozen times to back into my home garage using 5-point maneuver (driveway layout visible from aerial photo from address provided with report; drove in straight passed spot on garage’s left side looking in, other SUV parked in right spot, back into perpendicular spot in garage). After recording a new 3-point path, I tried it for the first time. During that attempt, the SUV suddenly reversed too fast to stop before crashing into another car in the garage.  The vehicle initially followed the recorded path, then paused during first reverse because of an apparent obstruction (car approaching leaves on bush along driveway). After manually moving the SUV backwards a few feet along path to clear obstruction, I attempted to resume the maneuver. The screen showed the words “Resume path” (think there were up to 4 words, but this was only option on right side of parking interface), although flickering to say “Show path.” The vehicle then began to reverse. It was only ~6 feet, so wasn’t worried about acceleration for about half a second or so. Car continued to accelerate in reverse so fast that when I realized it wasn’t going to stop for the other car I had only got my foot on the brake when it hit the other car.  Photos: IMG_3223 is iX showing bumper damage. IMG_3220 & -21 are other car, with bumper scratches and broken taillight.  The event happened too quickly to allow braking, and ","canonical_url":"https://api.morvs.ai/vehicle-complaint/2205075"},{"cmplid":"2205076","date_received":"2026-05-10","make":"BMW","model":"IX","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"UNKNOWN OR OTHER","description":"Recently purchased used iX and successfully used the Parking Assistant Professional about a dozen times to back into my home garage using 5-point maneuver (driveway layout visible from aerial photo from address provided with report; drove in straight passed spot on garage’s left side looking in, other SUV parked in right spot, back into perpendicular spot in garage). After recording a new 3-point path, I tried it for the first time. During that attempt, the SUV suddenly reversed too fast to stop before crashing into another car in the garage.  The vehicle initially followed the recorded path, then paused during first reverse because of an apparent obstruction (car approaching leaves on bush along driveway). After manually moving the SUV backwards a few feet along path to clear obstruction, I attempted to resume the maneuver. The screen showed the words “Resume path” (think there were up to 4 words, but this was only option on right side of parking interface), although flickering to say “Show path.” The vehicle then began to reverse. It was only ~6 feet, so wasn’t worried about acceleration for about half a second or so. Car continued to accelerate in reverse so fast that when I realized it wasn’t going to stop for the other car I had only got my foot on the brake when it hit the other car.  Photos: IMG_3223 is iX showing bumper damage. IMG_3220 & -21 are other car, with bumper scratches and broken taillight.  The event happened too quickly to allow braking, and ","canonical_url":"https://api.morvs.ai/vehicle-complaint/2205076"},{"cmplid":"2204665","date_received":"2026-05-08","make":"BMW","model":"IX","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"VEHICLE SPEED CONTROL","description":"The contact owns a 2025 BMW IX. The contact stated that while on several occasions when turning the steering wheel and depressing the brake was being held, she observed a noise emanating from the front wheels. The vehicle was taken to a dealer where the failure as not able to be replicated. The contact stated that while stopped in a parking lot, the vehicle inadvertently accelerated and struck an unoccupied vehicle, then hit a storefront window and entered the closed business. The contact was shocked but sustained no injuries and did not require medical attention. A police report was filed. The vehicle was towed to a tow lot and has not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 9,092.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2204665"},{"cmplid":"2204666","date_received":"2026-05-08","make":"BMW","model":"IX","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"STEERING","description":"The contact owns a 2025 BMW IX. The contact stated that while on several occasions when turning the steering wheel and depressing the brake was being held, she observed a noise emanating from the front wheels. The vehicle was taken to a dealer where the failure as not able to be replicated. The contact stated that while stopped in a parking lot, the vehicle inadvertently accelerated and struck an unoccupied vehicle, then hit a storefront window and entered the closed business. The contact was shocked but sustained no injuries and did not require medical attention. A police report was filed. The vehicle was towed to a tow lot and has not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 9,092.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2204666"},{"cmplid":"2204846","date_received":"2026-05-08","make":"BMW","model":"X2","model_year":2026,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"VISIBILITY/WIPER","description":"Enterprise rental regional manager Amber Backman is allowing staff to release vehicles after having criminal damage to them and even on the release paperwork she allows techs to send it clearly states Windshield star and all her workers think that it is ok and \"normal\" to do these things.  I repeatedly  attempted to redirect staff and they are selling DW/CDW as insurance and making customer provide them PII over the phone or else they have to bring it in for them to inspect. Even after speaking to David Neighbors who is allegedly the Risk or compliance supervisor and he finally took the Avondale IR number he did not addess the lack of knowledge and compliance of staff and how the manager Amber Backman repeatedly said to me \" per industry standards, I don't need to take report\" of the damage to the windshield obstructing the view of drivers on their rentals.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2204846"},{"cmplid":"2203656","date_received":"2026-05-05","make":"MINI","model":"CLUBMAN","model_year":2024,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"SERVICE BRAKES","description":"Car was parked and the ABS braking unit caught fire.  Fire Marshal watched CCTV from restaurant from across the street.  He watched it from when the car was parked until the fire department arrived.  No one went near the car or threw anything at the car.  Fire Marshal saw when the smoke began, then an electrical arc and flames.  The 2024 Mini Clubman was totaled by our insurance company.  Luckily our daughter was not driving it when it caught fire.  We have contacted BMW customer care and the dealership where it was purchased.  She had the vehicle for a total of 3 months.  It was supposed to have been a certified used mini.  However, the vehicle had a warning light for brake fluid and we made appointment and took it in for service on 4/8/26.  The Customer Care, Eddie, stated that the brake service was over due; however, it was just purchased as a certified mini 3 months prior and all services should have been done prior to  us purchasing the vehicle.  Vehicle was serviced and their 21 point inspection stated everything was fine.  At this time, we are out $8,500, $5K cash down payment, $1600 trade, $1900 in car payments.  That is a steep price for driving a vehicle for 3 months.  Dealership said they could not help us and to call Customer Care, we called Customer Care, and they are supposedly looking into it.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2203656"},{"cmplid":"2202981","date_received":"2026-05-04","make":"BMW","model":"X3","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"Insert, Padding","description":"[XXX]  old infant's face was cut and bleeding from the Chicco Fit360 ClearTex Rotating Car Seat's safety straps with included pads INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.morvs.ai/vehicle-complaint/2202981"},{"cmplid":"2202982","date_received":"2026-05-04","make":"BMW","model":"X3","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"Chest Clip, Buckle, Harness","description":"[XXX]  old infant's face was cut and bleeding from the Chicco Fit360 ClearTex Rotating Car Seat's safety straps with included pads INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.morvs.ai/vehicle-complaint/2202982"},{"cmplid":"2202907","date_received":"2026-05-03","make":"BMW","model":"I4","model_year":2023,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"UNKNOWN OR OTHER","description":"While driving on frewway in HOV lane next to tall concrete center barrier, side collision mitigation system suddenly began to aggressively and continuously jerk steering right and left. After about 10-20 seconds this caused loss of control, with vehicle turning around 180 degrees and, during the spin, impacting the center concrete wall, causing deployment of all airbags. Traffic was very heavy, and although there were no injuries or collisons with other vehicles, the loss of control was life-threatening. This route was driven previously under exactly the same conditions (clear, dry day in HOV lane) with no problem more than 20 times. This problem occurred about two weeks after the latest BMW software update. BMW was informed and what they might do is unknown.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2202907"},{"cmplid":"2200512","date_received":"2026-04-25","make":"BMW","model":"X1","model_year":2026,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"Summary of the Event:  The driver of a 2025 BMW X1 M35i experienced an issue where the vehicle did not respond as expected when braking.  The incident occurred in Gainesville on [XXX] at approximately [XXX]. After proceeding through a traffic light, the roadway transitioned from two lanes into one. The driver was in the right lane and needed to merge left.  As the driver approached a turn while merging, she attempted to slow the vehicle but reported that it felt as though it was accelerating and that braking was ineffective or unresponsive. When the brake pedal was pressed, it felt unusually firm with very little travel and was difficult to depress, and the vehicle did not slow as expected.  The driver was unable to reduce speed sufficiently to complete the turn, and the vehicle continued forward, striking a brick wall at the entrance of a residential subdivision at an estimated speed of 35–45 mph. Airbags deployed. No direct head impact occurred.  Following the incident, the driver experienced headache and nausea and was evaluated in the emergency room approximately 10 days later, where she was diagnosed with a concussion.  No prior braking issues were observed. Insurance will deem the car a total loss and not repairable.  However, the vehicle is currently under manufacturer inspection with diagnostic data being preserved. The driver was cited for careless driving; however, this is being contested based on the reported braking issue.  INFORMATION REDACTED PURSUANT TO THE F","canonical_url":"https://api.morvs.ai/vehicle-complaint/2200512"},{"cmplid":"2199220","date_received":"2026-04-21","make":"BMW","model":"X7","model_year":2020,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"ELECTRICAL SYSTEM","description":"NHTSA COMPLAINT (VERY IMPORTANT – SAFETY FOCUSED) Subject: Safety Complaint – BMW X7 Electrical Defect and Fire Risk (VIN: [XXX] ) To the National Highway Traffic Safety Administration, I am submitting a formal safety complaint regarding a 2020 BMW X7 xDrive40i affected by Recall No. 24V-576 (Engine Starter Defect). My vehicle has experienced: •Sudden battery failure •Electrical system malfunction •Starter-related issues consistent with recall description BMW’s recall states that the defect can cause: •Electrical overload •Starter overheating •Increased risk of engine compartment fire This is not a theoretical issue—I have already experienced a complete system failure requiring towing and major repair, placing my family and me at risk. Serious Concerns •The defect appears systemic and dangerous •The remedy (software update) does not appear sufficient •The failure occurred without adequate warning Request for Investigation I urge NHTSA to: 1.Investigate the effectiveness of BMW’s recall remedy 2.Determine whether additional defects exist in the electrical system 3.Ensure BMW provides a permanent and safe solution This issue poses a serious public safety risk, and stronger regulatory action may be necessary. Sincerely, DLAA REAL ESTATE INVESTMENT, LLC,  [XXX]  and [XXX] ), regarding the defective BMW, YEAR 2020, MODEL: X7 xDrive40i | COLOR: OC27 ARCTIC GREY METALLIC VIN: [XXX]  | CELL: [XXX]  | FAX: [XXX]  [XXX]  | [XXX]    INFORMATION REDACTED PURSU","canonical_url":"https://api.morvs.ai/vehicle-complaint/2199220"},{"cmplid":"2199221","date_received":"2026-04-21","make":"BMW","model":"X7","model_year":2020,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"NHTSA COMPLAINT (VERY IMPORTANT – SAFETY FOCUSED) Subject: Safety Complaint – BMW X7 Electrical Defect and Fire Risk (VIN: [XXX] ) To the National Highway Traffic Safety Administration, I am submitting a formal safety complaint regarding a 2020 BMW X7 xDrive40i affected by Recall No. 24V-576 (Engine Starter Defect). My vehicle has experienced: •Sudden battery failure •Electrical system malfunction •Starter-related issues consistent with recall description BMW’s recall states that the defect can cause: •Electrical overload •Starter overheating •Increased risk of engine compartment fire This is not a theoretical issue—I have already experienced a complete system failure requiring towing and major repair, placing my family and me at risk. Serious Concerns •The defect appears systemic and dangerous •The remedy (software update) does not appear sufficient •The failure occurred without adequate warning Request for Investigation I urge NHTSA to: 1.Investigate the effectiveness of BMW’s recall remedy 2.Determine whether additional defects exist in the electrical system 3.Ensure BMW provides a permanent and safe solution This issue poses a serious public safety risk, and stronger regulatory action may be necessary. Sincerely, DLAA REAL ESTATE INVESTMENT, LLC,  [XXX]  and [XXX] ), regarding the defective BMW, YEAR 2020, MODEL: X7 xDrive40i | COLOR: OC27 ARCTIC GREY METALLIC VIN: [XXX]  | CELL: [XXX]  | FAX: [XXX]  [XXX]  | [XXX]    INFORMATION REDACTED PURSU","canonical_url":"https://api.morvs.ai/vehicle-complaint/2199221"},{"cmplid":"2199222","date_received":"2026-04-21","make":"BMW","model":"X7","model_year":2020,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"UNKNOWN OR OTHER","description":"NHTSA COMPLAINT (VERY IMPORTANT – SAFETY FOCUSED) Subject: Safety Complaint – BMW X7 Electrical Defect and Fire Risk (VIN: [XXX] ) To the National Highway Traffic Safety Administration, I am submitting a formal safety complaint regarding a 2020 BMW X7 xDrive40i affected by Recall No. 24V-576 (Engine Starter Defect). My vehicle has experienced: •Sudden battery failure •Electrical system malfunction •Starter-related issues consistent with recall description BMW’s recall states that the defect can cause: •Electrical overload •Starter overheating •Increased risk of engine compartment fire This is not a theoretical issue—I have already experienced a complete system failure requiring towing and major repair, placing my family and me at risk. Serious Concerns •The defect appears systemic and dangerous •The remedy (software update) does not appear sufficient •The failure occurred without adequate warning Request for Investigation I urge NHTSA to: 1.Investigate the effectiveness of BMW’s recall remedy 2.Determine whether additional defects exist in the electrical system 3.Ensure BMW provides a permanent and safe solution This issue poses a serious public safety risk, and stronger regulatory action may be necessary. Sincerely, DLAA REAL ESTATE INVESTMENT, LLC,  [XXX]  and [XXX] ), regarding the defective BMW, YEAR 2020, MODEL: X7 xDrive40i | COLOR: OC27 ARCTIC GREY METALLIC VIN: [XXX]  | CELL: [XXX]  | FAX: [XXX]  [XXX]  | [XXX]    INFORMATION REDACTED PURSU","canonical_url":"https://api.morvs.ai/vehicle-complaint/2199222"},{"cmplid":"2198760","date_received":"2026-04-20","make":"BMW","model":"I7","model_year":2025,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"As I pulled out of a parking lot The vehicle suddenly jerked 90 degrees to the left and accelerated quickly into a ditch and a retaining wall. All airbags deployed.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2198760"},{"cmplid":"2198761","date_received":"2026-04-20","make":"BMW","model":"I7","model_year":2025,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"As I pulled out of a parking lot The vehicle suddenly jerked 90 degrees to the left and accelerated quickly into a ditch and a retaining wall. All airbags deployed.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2198761"},{"cmplid":"2198762","date_received":"2026-04-20","make":"BMW","model":"I7","model_year":2025,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"As I pulled out of a parking lot The vehicle suddenly jerked 90 degrees to the left and accelerated quickly into a ditch and a retaining wall. All airbags deployed.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2198762"},{"cmplid":"2198059","date_received":"2026-04-18","make":"BMW","model":"X3","model_year":2020,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"AIR BAGS","description":"The heated seat element had a runway incident that caused the seat to smoke and burn a hole through multiple layers and ultimately damaging the airbag sensor mat disabling the passenger airbag system","canonical_url":"https://api.morvs.ai/vehicle-complaint/2198059"}]}