{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.ai-analytics.org/api/v1/nhtsa/complaints/check?make=BUICK","name":"BUICK","_source":{"data_provider":"AI Analytics","data_provider_url":"https://api.ai-analytics.org","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-08-18T13:53:03.498Z"},"summary":{"total_complaints":3174,"deaths":39,"injured":1634,"fires":1235},"top_components":[{"component_desc":"AIR BAGS","n":326},{"component_desc":"AIR BAGS:FRONTAL","n":262},{"component_desc":"ELECTRICAL SYSTEM","n":235},{"component_desc":"ENGINE","n":229},{"component_desc":"ENGINE AND ENGINE COOLING:ENGINE:GASOLINE","n":190},{"component_desc":"VEHICLE SPEED CONTROL","n":162},{"component_desc":"ENGINE AND ENGINE COOLING","n":112},{"component_desc":"SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP","n":97},{"component_desc":"STEERING","n":88},{"component_desc":"SERVICE BRAKES","n":86}],"recent_complaints":[{"cmplid":"2203696","date_received":"2026-05-05","make":"BUICK","model":"REGAL","model_year":2013,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"UNKNOWN OR OTHER","description":"While in motion at about 25-30 miles per hours, slightly stepping on the brake to slow down, the car justâ¦ wouldnât, I was forced to swerve, preventing damage to cars ahead, I went over a curb","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2203696"},{"cmplid":"2203697","date_received":"2026-05-05","make":"BUICK","model":"REGAL","model_year":2013,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"STRUCTURE:BODY","description":"While in motion at about 25-30 miles per hours, slightly stepping on the brake to slow down, the car justâ¦ wouldnât, I was forced to swerve, preventing damage to cars ahead, I went over a curb","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2203697"},{"cmplid":"2203698","date_received":"2026-05-05","make":"BUICK","model":"REGAL","model_year":2013,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"STEERING","description":"While in motion at about 25-30 miles per hours, slightly stepping on the brake to slow down, the car justâ¦ wouldnât, I was forced to swerve, preventing damage to cars ahead, I went over a curb","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2203698"},{"cmplid":"2201922","date_received":"2026-04-30","make":"BUICK","model":"REGAL","model_year":2013,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"STRUCTURE:BODY","description":", while driving, doing a steady 25-30 mph my vehicle completed transformed behavior, literally, I could only guess the problem(s)","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2201922"},{"cmplid":"2201923","date_received":"2026-04-30","make":"BUICK","model":"REGAL","model_year":2013,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":", while driving, doing a steady 25-30 mph my vehicle completed transformed behavior, literally, I could only guess the problem(s)","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2201923"},{"cmplid":"2201924","date_received":"2026-04-30","make":"BUICK","model":"REGAL","model_year":2013,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"VEHICLE SPEED CONTROL","description":", while driving, doing a steady 25-30 mph my vehicle completed transformed behavior, literally, I could only guess the problem(s)","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2201924"},{"cmplid":"2195197","date_received":"2026-04-09","make":"BUICK","model":"ENVISTA","model_year":2025,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"UNKNOWN OR OTHER","description":"See attached document for complaint.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2195197"},{"cmplid":"2194084","date_received":"2026-04-06","make":"BUICK","model":"ENVISTA","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"My son's car was hit by this Buick while he was making a right turn. The driver of the Buick was not paying attention and thought he had already turned. She accelerated into him and AEB did not prevent it. We are not sure why this Buick's ADAS failed. It is not our car, but that of the person who hit us. I don't know the answers to the above question as we were not the driver and it is not our car. Our concern is how could the car allow such an impact to occur especially at low speed.  Video from our car showing the accident is here: [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2194084"},{"cmplid":"2194085","date_received":"2026-04-06","make":"BUICK","model":"ENVISTA","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"UNKNOWN OR OTHER","description":"My son's car was hit by this Buick while he was making a right turn. The driver of the Buick was not paying attention and thought he had already turned. She accelerated into him and AEB did not prevent it. We are not sure why this Buick's ADAS failed. It is not our car, but that of the person who hit us. I don't know the answers to the above question as we were not the driver and it is not our car. Our concern is how could the car allow such an impact to occur especially at low speed.  Video from our car showing the accident is here: [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2194085"},{"cmplid":"2193724","date_received":"2026-04-04","make":"BUICK","model":"ENCLAVE","model_year":2018,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SEAT BELTS","description":"In December 2017 we were involved in a rear end collision so violent the spare tire was knocked out from under the vehicle.  Our vehicle, 2014 Buick Enclave VIN [XXX]  was struck in the rear.  The lap belt held us secure, but the shoulder belt allowed us to be tossed forward.  My head hit the left windshield/top post leaving me looking like a racoon the next day. General Motors representatives, [XXX]  CEO at the time ,stated the seat belts functioned properly.  I injured my left wrist as a result of being thrown forward and have pain in it ever since then.  We now drive a 2018 Buick Enclave VIN [XXX]  that we purchased as a result of the December 2017 accident.  We have noticed the same problem with the shoulder belts not working in sync with the lap belt, especially during a panic braking.  Could this be product failure or just coincidence?  I BELEIVE THIS WARRANTS EVALUATION!  Thank you.  My email address is [XXX] , mailing address is [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2193724"},{"cmplid":"2190931","date_received":"2026-03-27","make":"BUICK","model":"ENCLAVE","model_year":2025,"deaths":0,"injured":2,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL","description":"Onstar keeps running and failed. Nothing works on car without it. Its dead after shutting it off. And no safety features work.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2190931"},{"cmplid":"2190932","date_received":"2026-03-27","make":"BUICK","model":"ENCLAVE","model_year":2025,"deaths":0,"injured":2,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"Onstar keeps running and failed. Nothing works on car without it. Its dead after shutting it off. And no safety features work.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2190932"},{"cmplid":"2190933","date_received":"2026-03-27","make":"BUICK","model":"ENCLAVE","model_year":2025,"deaths":0,"injured":2,"fire":0,"crash":1,"component_desc":"ELECTRICAL SYSTEM","description":"Onstar keeps running and failed. Nothing works on car without it. Its dead after shutting it off. And no safety features work.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2190933"},{"cmplid":"2186733","date_received":"2026-03-16","make":"BUICK","model":"ENCLAVE","model_year":2014,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"UNKNOWN OR OTHER","description":"The rear powered liftgate on a 2014 Buick Enclave unexpectedly fell without warning while the vehicle was parked and the liftgate was fully open. The liftgate suddenly closed and struck the operator on the head. There were no warning lights, messages, or prior indications of a malfunction before the incident.  The impact caused a concussion that required emergency medical evaluation, including a CT scan and follow-up neurological care. The incident occurred during normal use of the vehicle while loading items into the rear cargo area.  The liftgate system has not been repaired and remains available for inspection. The component currently appears to operate normally, and the malfunction has not been reproduced since the incident. No prior symptoms or warnings were observed before the failure.  The sudden closure of a powered liftgate presents a safety risk because it can strike occupants standing beneath it, including adults or children loading cargo. The vehicle and liftgate system have not been inspected by a dealership or manufacturer since the incident.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2186733"},{"cmplid":"2181579","date_received":"2026-02-28","make":"BUICK","model":"LUCERNE","model_year":2009,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"SEATS","description":"Woke up to my passenger seat burnt up, liquid oozing out the burnt up seat and wires and metal sticking out. Looks like the fire started under the seat.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2181579"},{"cmplid":"2178273","date_received":"2026-02-18","make":"BUICK","model":"PARK AVENUE","model_year":2001,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"FUEL SYSTEM, GASOLINE","description":"The contact owns a 2001 Buick Park Avenue. The contact stated that while starting the vehicle, the hood exploded and caught on fire. The fire was extinguished with 3 buckets of water. There was no property damage. It was unknown whether warning lights illuminated after the failure. There was no injury sustained; however, the contact stated that the incident was traumatic. The vehicle remained at the contact's residence, pending evaluation.  No police report was filed. The contact related the failure to an unknown recall. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was unknown. The failure mileage was approximately 200,000.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2178273"},{"cmplid":"2169177","date_received":"2026-01-23","make":"BUICK","model":"ENVISION","model_year":2017,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"UNKNOWN OR OTHER","description":"The liftgate has randomly started closing on me while I'm loading groceries at least 3 times in the past year. Every time it has hit me in the forehead with enough force to cause intense pain for several days. Otherwise, it works normally so there is no way I know to intentionally reproduce the issue. It has not been inspected because, again, it has happened like 3 times in the past year. Very painful, but doesn't seem likely to be something obvious.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2169177"},{"cmplid":"2168175","date_received":"2026-01-20","make":"BUICK","model":"LACROSSE","model_year":2006,"deaths":0,"injured":2,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"Vehicle rear-ended at high rate of speed. Impact included rollover. Driver was buckled but seatbelt and/or seat failure and no air bag deployment for either occupant. Serious bodily injury occurred. Vehicle on hold pending further police investigation and scene reconstruction by multiple agencies.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2168175"},{"cmplid":"2168176","date_received":"2026-01-20","make":"BUICK","model":"LACROSSE","model_year":2006,"deaths":0,"injured":2,"fire":0,"crash":1,"component_desc":"SEAT BELTS","description":"Vehicle rear-ended at high rate of speed. Impact included rollover. Driver was buckled but seatbelt and/or seat failure and no air bag deployment for either occupant. Serious bodily injury occurred. Vehicle on hold pending further police investigation and scene reconstruction by multiple agencies.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2168176"},{"cmplid":"2168177","date_received":"2026-01-20","make":"BUICK","model":"LACROSSE","model_year":2006,"deaths":0,"injured":2,"fire":0,"crash":1,"component_desc":"SEATS","description":"Vehicle rear-ended at high rate of speed. Impact included rollover. Driver was buckled but seatbelt and/or seat failure and no air bag deployment for either occupant. Serious bodily injury occurred. Vehicle on hold pending further police investigation and scene reconstruction by multiple agencies.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2168177"}]}