{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.morvs.ai/api/v1/nhtsa/complaints/check?make=CADILLAC","name":"CADILLAC","_source":{"data_provider":"AI Analytics","brand_name":"MORVS","brand_url":"https://morvs.ai/","data_provider_url":"https://api.morvs.ai","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-09-30T20:31:17.091Z"},"summary":{"total_complaints":2414,"deaths":91,"injured":1578,"fires":538},"top_components":[{"component_desc":"AIR BAGS","n":346},{"component_desc":"ELECTRICAL SYSTEM","n":204},{"component_desc":"AIR BAGS:FRONTAL","n":160},{"component_desc":"VEHICLE SPEED CONTROL","n":129},{"component_desc":"SERVICE BRAKES","n":111},{"component_desc":"ENGINE","n":90},{"component_desc":"STEERING","n":83},{"component_desc":"UNKNOWN OR OTHER","n":76},{"component_desc":"SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP","n":67},{"component_desc":"STRUCTURE:BODY","n":51}],"recent_complaints":[{"cmplid":"2203595","date_received":"2026-05-05","make":"CADILLAC","model":"ESCALADE ESV","model_year":2018,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"We were on our way home from charlotte nc where the suv sat for a week while we were on vacation. Less than an hour of traveling home we smelled something burning so my husband pulled over, turns the suv off, and we looked on the outside at the tires. We didn’t see anything no smoke, no flat tires, so we look back in the suv and there was smoke all inside. We opened my passenger door and the smoke was coming from the door column that houses the seat belt. We had water in a cooler so he poured some on the area and I called 911. While waiting on the fire department the suv was still smoking but he couldn’t get the column cover off to see where it was coming from.Then fire starts flaming up through the melting plastic column so he took more water and poured it on the fire and smothered it with a towel until it went out. The fire department came pulled the seat belt column off and cut the wires and taped them up, then checked the voltage to make sure it was safe for us to drive home since it was only about 15 minutes away and told us not to park it the garage or close to the house so we went straight home and didn’t drive it anymore. Damage is to the seat belt, seat belt column and the electrical harness that goes under the seat. The suv was towed from our house to the dealership Vann York in high point nc. They have looked at the damage and advised the insurance company who is not covering the cause of the fire only the damage to the other parts. No alterations have been m","canonical_url":"https://api.morvs.ai/vehicle-complaint/2203595"},{"cmplid":"2203596","date_received":"2026-05-05","make":"CADILLAC","model":"ESCALADE ESV","model_year":2018,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"SEAT BELTS","description":"We were on our way home from charlotte nc where the suv sat for a week while we were on vacation. Less than an hour of traveling home we smelled something burning so my husband pulled over, turns the suv off, and we looked on the outside at the tires. We didn’t see anything no smoke, no flat tires, so we look back in the suv and there was smoke all inside. We opened my passenger door and the smoke was coming from the door column that houses the seat belt. We had water in a cooler so he poured some on the area and I called 911. While waiting on the fire department the suv was still smoking but he couldn’t get the column cover off to see where it was coming from.Then fire starts flaming up through the melting plastic column so he took more water and poured it on the fire and smothered it with a towel until it went out. The fire department came pulled the seat belt column off and cut the wires and taped them up, then checked the voltage to make sure it was safe for us to drive home since it was only about 15 minutes away and told us not to park it the garage or close to the house so we went straight home and didn’t drive it anymore. Damage is to the seat belt, seat belt column and the electrical harness that goes under the seat. The suv was towed from our house to the dealership Vann York in high point nc. They have looked at the damage and advised the insurance company who is not covering the cause of the fire only the damage to the other parts. No alterations have been m","canonical_url":"https://api.morvs.ai/vehicle-complaint/2203596"},{"cmplid":"2200502","date_received":"2026-04-25","make":"CADILLAC","model":"XT5","model_year":2022,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"I was driving using turn by turn directions and it told me to turn and I turned too soon and hit a telephone pole, front center. The airbags did not deploy and onstar did not recognize crash. I heard nothing from anyone. I called 911 to get  the police to come and a wrecker driver. Even though I was wearing my seatbelt, my chest struck the steering wheel and my left hand was badly bruised. This is a serious safety concern. There is police report. Pictures were taken by the policeman.No one has touched the box that records things. It is at Newell Colkision Center, Fitzgerald, GA Owner- Harris Newell. I am waiting to get it repaired . I want someone to retrieve information on box. I want to make sure air bags and safety systems work before driving it.  I was the only one in the car.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2200502"},{"cmplid":"2200503","date_received":"2026-04-25","make":"CADILLAC","model":"XT5","model_year":2022,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"I was driving using turn by turn directions and it told me to turn and I turned too soon and hit a telephone pole, front center. The airbags did not deploy and onstar did not recognize crash. I heard nothing from anyone. I called 911 to get  the police to come and a wrecker driver. Even though I was wearing my seatbelt, my chest struck the steering wheel and my left hand was badly bruised. This is a serious safety concern. There is police report. Pictures were taken by the policeman.No one has touched the box that records things. It is at Newell Colkision Center, Fitzgerald, GA Owner- Harris Newell. I am waiting to get it repaired . I want someone to retrieve information on box. I want to make sure air bags and safety systems work before driving it.  I was the only one in the car.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2200503"},{"cmplid":"2200504","date_received":"2026-04-25","make":"CADILLAC","model":"XT5","model_year":2022,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"LANE DEPARTURE: WARNING","description":"I was driving using turn by turn directions and it told me to turn and I turned too soon and hit a telephone pole, front center. The airbags did not deploy and onstar did not recognize crash. I heard nothing from anyone. I called 911 to get  the police to come and a wrecker driver. Even though I was wearing my seatbelt, my chest struck the steering wheel and my left hand was badly bruised. This is a serious safety concern. There is police report. Pictures were taken by the policeman.No one has touched the box that records things. It is at Newell Colkision Center, Fitzgerald, GA Owner- Harris Newell. I am waiting to get it repaired . I want someone to retrieve information on box. I want to make sure air bags and safety systems work before driving it.  I was the only one in the car.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2200504"},{"cmplid":"2199009","date_received":"2026-04-21","make":"CADILLAC","model":"SRX","model_year":2015,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"The contact owns a 2015 Cadillac SRX. The contact stated that while driving at 60 MPH, they struck a hog in a T-boned crash. The vehicle was towed to an autobody facility. After the crash, the airbag signal turned off. The driver noticed smoke emerging from the front of the vehicle, but no fire was present. A police report was filed. There was an air releasing sound detected, and the driver hesitated to exit the vehicle. The contact sustained injuries to her chest and had soreness, but medical attention was not provided. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000. The contact indicated that the vehicle may be a total loss.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2199009"},{"cmplid":"2197705","date_received":"2026-04-17","make":"CADILLAC","model":"SRX","model_year":2012,"deaths":0,"injured":3,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"2012 Cadillac SRX was traveling approximately 30mph and t-boned another vehicle at an intersection. Both vehicles were totaled. The airbags in the Cadillac did not deploy and the seatbelt did not lock, causing the driver to be thrust forward into the steering wheel and windshield. Significant head injury. The safety of everyone was at risk, this car was not even road-worthy from the moment it left the floor.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2197705"},{"cmplid":"2197706","date_received":"2026-04-17","make":"CADILLAC","model":"SRX","model_year":2012,"deaths":0,"injured":3,"fire":0,"crash":1,"component_desc":"SEAT BELTS","description":"2012 Cadillac SRX was traveling approximately 30mph and t-boned another vehicle at an intersection. Both vehicles were totaled. The airbags in the Cadillac did not deploy and the seatbelt did not lock, causing the driver to be thrust forward into the steering wheel and windshield. Significant head injury. The safety of everyone was at risk, this car was not even road-worthy from the moment it left the floor.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2197706"},{"cmplid":"2196687","date_received":"2026-04-14","make":"CADILLAC","model":"CT5","model_year":2023,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"TIRES","description":"Incident Overview: A Continental Control Contact Sport SRS+ tire (DOT 5323) experienced a catastrophic internal structural failure during normal driving on a wet roadway. The tire had approximately 50% tread remaining and was 1–1.5 years old. Failure Description: Inspection indicates internal belt/carcass separation originating within the tire structure, leading to rapid pressure loss and rupture. No road hazard or external impact was present.  Crash Sequence: The failure caused immediate loss of control, vehicle yaw, roadway departure, and multiple impacts (frontal and lateral). The driver airbag deployed, confirming measurable crash force.  Injuries: - Aggravation of pre-existing back condition (surgery required) - Hip labral tear and bone spur (surgery required) - Neck and shoulder pain  Conclusion: The initiating event was a premature internal structural tire failure, not driver negligence or external hazard.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2196687"},{"cmplid":"2196151","date_received":"2026-04-13","make":"CADILLAC","model":"XT5","model_year":2026,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"VEHICLE SPEED CONTROL:ACCELERATOR PEDAL","description":"The contact’s father-in-law owns a 2026 Cadillac XT5. The contact stated that while the owner was driving at an undisclosed speed going uphill, he was blinded by the sunlight and started driving onto the grass. The driver released the accelerator pedal, and within a second, the vehicle started rolling backwards. The accelerator pedal was depressed; however, the vehicle failed to respond. The vehicle rolled down a steep hill and crashed into a tree. The contact stated that the START/STOP was activated during the failure, and it was a programming failure where the vehicle automatically went into neutral with no lights indicating the vehicle was shut off. The contact stated the vehicle was rolling backwards at 35 MPH. The rear floorboard of the back seat was crushed against the rear frame rail, panel, and suspension. The vehicle stopped after crashing into the tree. The contact stated that no air bags had deployed. The vehicle was towed to a body shop. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 700.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2196151"},{"cmplid":"2191038","date_received":"2026-03-27","make":"CADILLAC","model":"SRX","model_year":2010,"deaths":0,"injured":3,"fire":1,"crash":0,"component_desc":"UNKNOWN OR OTHER","description":"The vehicle was purchased approximately one month before this incident and was represented as inspected. While driving on the highway at approximately 65 mph, the vehicle suddenly exploded near the exhaust area. The engine then began smoking and caught fire. The brakes did not work, and the doors locked, preventing the driver from pulling over normally. The driver had to jump out of the moving vehicle while it was on fire in order to save her life and the lives of her daughter. The exact cause is UNKNOWN at this time. The vehicle is available for inspection. This incident poses a serious safety risk.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2191038"},{"cmplid":"2191039","date_received":"2026-03-27","make":"CADILLAC","model":"SRX","model_year":2010,"deaths":0,"injured":3,"fire":1,"crash":0,"component_desc":"ENGINE","description":"The vehicle was purchased approximately one month before this incident and was represented as inspected. While driving on the highway at approximately 65 mph, the vehicle suddenly exploded near the exhaust area. The engine then began smoking and caught fire. The brakes did not work, and the doors locked, preventing the driver from pulling over normally. The driver had to jump out of the moving vehicle while it was on fire in order to save her life and the lives of her daughter. The exact cause is UNKNOWN at this time. The vehicle is available for inspection. This incident poses a serious safety risk.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2191039"},{"cmplid":"2191040","date_received":"2026-03-27","make":"CADILLAC","model":"SRX","model_year":2010,"deaths":0,"injured":3,"fire":1,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"The vehicle was purchased approximately one month before this incident and was represented as inspected. While driving on the highway at approximately 65 mph, the vehicle suddenly exploded near the exhaust area. The engine then began smoking and caught fire. The brakes did not work, and the doors locked, preventing the driver from pulling over normally. The driver had to jump out of the moving vehicle while it was on fire in order to save her life and the lives of her daughter. The exact cause is UNKNOWN at this time. The vehicle is available for inspection. This incident poses a serious safety risk.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2191040"},{"cmplid":"2188307","date_received":"2026-03-19","make":"CADILLAC","model":"LYRIQ","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"VEHICLE SPEED CONTROL","description":"COMPONENT: Vehicle Speed Control — Automatic Emergency Braking / Anti-Lock Braking System (ABS) COMPLAINT: I am filing this complaint to report a POST-REMEDY FAILURE of the repair performed under NHTSA Safety Recall 24V589 (GM Program #N242453471) on my 2024 Cadillac Lyriq AWD. RECALL REMEDY COMPLETED: My vehicle received the Electronic Brake Control Module (EBCM) software update on August 13, 2024, under GM Program #N242453471. The recall was marked \"Complete\" by the servicing dealership on that date. FAILURE INCIDENT: On March 15, 2026, at low speed (under 25 mph) on a dry surface, my Lyriq failed to activate its Automatic Emergency Braking system while approaching a stationary object. The vehicle did not decelerate or stop as designed. The ABS system appeared to release braking pressure rather than maintain it, allowing the vehicle to continue forward and strike the object. The front grille assembly sustained significant physical damage as a direct result. This failure is identical in nature to the defect described in Recall 24V589 — specifically, the ABS falsely activating and releasing braking pressure during low-speed operation on a dry surface — despite the recall remedy having been applied and certified complete ten months prior. SAFETY CONCERN: The software remedy applied under Recall 24V589 did not correct the defect on my vehicle. This raises serious concerns about the effectiveness of the EBCM software update as a remedy across all affected vehicles. If othe","canonical_url":"https://api.morvs.ai/vehicle-complaint/2188307"},{"cmplid":"2188308","date_received":"2026-03-19","make":"CADILLAC","model":"LYRIQ","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"COMPONENT: Vehicle Speed Control — Automatic Emergency Braking / Anti-Lock Braking System (ABS) COMPLAINT: I am filing this complaint to report a POST-REMEDY FAILURE of the repair performed under NHTSA Safety Recall 24V589 (GM Program #N242453471) on my 2024 Cadillac Lyriq AWD. RECALL REMEDY COMPLETED: My vehicle received the Electronic Brake Control Module (EBCM) software update on August 13, 2024, under GM Program #N242453471. The recall was marked \"Complete\" by the servicing dealership on that date. FAILURE INCIDENT: On March 15, 2026, at low speed (under 25 mph) on a dry surface, my Lyriq failed to activate its Automatic Emergency Braking system while approaching a stationary object. The vehicle did not decelerate or stop as designed. The ABS system appeared to release braking pressure rather than maintain it, allowing the vehicle to continue forward and strike the object. The front grille assembly sustained significant physical damage as a direct result. This failure is identical in nature to the defect described in Recall 24V589 — specifically, the ABS falsely activating and releasing braking pressure during low-speed operation on a dry surface — despite the recall remedy having been applied and certified complete ten months prior. SAFETY CONCERN: The software remedy applied under Recall 24V589 did not correct the defect on my vehicle. This raises serious concerns about the effectiveness of the EBCM software update as a remedy across all affected vehicles. If othe","canonical_url":"https://api.morvs.ai/vehicle-complaint/2188308"},{"cmplid":"2184285","date_received":"2026-03-09","make":"CADILLAC","model":"LYRIQ","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"The contact owns a 2024 Cadillac Lyriq. The contact stated that while reversing, the rear-view safety sensor alert did not function as intended. In addition, the contact stated that the auto-braking safety sensor did not activate. The contact's vehicle crashed into a tree. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The contact stated that the case was denied. In addition, contact was denied to receive any documents providing the decision of the case. The failure mileage was approximately 18,125.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2184285"},{"cmplid":"2184286","date_received":"2026-03-09","make":"CADILLAC","model":"LYRIQ","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"BACK OVER PREVENTION","description":"The contact owns a 2024 Cadillac Lyriq. The contact stated that while reversing, the rear-view safety sensor alert did not function as intended. In addition, the contact stated that the auto-braking safety sensor did not activate. The contact's vehicle crashed into a tree. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The contact stated that the case was denied. In addition, contact was denied to receive any documents providing the decision of the case. The failure mileage was approximately 18,125.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2184286"},{"cmplid":"2182011","date_received":"2026-03-02","make":"CADILLAC","model":"LYRIQ","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"ELECTRICAL SYSTEM","description":"While slowly turning into a parking space at approximately 1 mph (?) the vehicle unexpectedly accelerated.  The vehicle mounted the curb, and struck a a parked car and hit a brick retaining wall, causing damage to both.  This all happened within a few seconds and there were no warning lights or messages before or during the accident. I was not injured and there were no other people present. The police were called and inspected the damages.  The insurance company was contacted due to damages.  No one was in the parking lot at the time. The manufacturer was notified and will inspect the car for cause/failure.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2182011"},{"cmplid":"2182012","date_received":"2026-03-02","make":"CADILLAC","model":"LYRIQ","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"VEHICLE SPEED CONTROL","description":"While slowly turning into a parking space at approximately 1 mph (?) the vehicle unexpectedly accelerated.  The vehicle mounted the curb, and struck a a parked car and hit a brick retaining wall, causing damage to both.  This all happened within a few seconds and there were no warning lights or messages before or during the accident. I was not injured and there were no other people present. The police were called and inspected the damages.  The insurance company was contacted due to damages.  No one was in the parking lot at the time. The manufacturer was notified and will inspect the car for cause/failure.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2182012"},{"cmplid":"2182013","date_received":"2026-03-02","make":"CADILLAC","model":"LYRIQ","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"STEERING","description":"While slowly turning into a parking space at approximately 1 mph (?) the vehicle unexpectedly accelerated.  The vehicle mounted the curb, and struck a a parked car and hit a brick retaining wall, causing damage to both.  This all happened within a few seconds and there were no warning lights or messages before or during the accident. I was not injured and there were no other people present. The police were called and inspected the damages.  The insurance company was contacted due to damages.  No one was in the parking lot at the time. The manufacturer was notified and will inspect the car for cause/failure.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2182013"}]}