{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.ai-analytics.org/api/v1/nhtsa/complaints/check?make=CROSSROADS","name":"CROSSROADS","_source":{"data_provider":"AI Analytics","data_provider_url":"https://api.ai-analytics.org","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-09-05T00:27:20.528Z"},"summary":{"total_complaints":4,"deaths":0,"injured":0,"fires":3},"top_components":[{"component_desc":"SUSPENSION","n":2},{"component_desc":"SERVICE BRAKES","n":1},{"component_desc":"ELECTRICAL SYSTEM","n":1}],"recent_complaints":[{"cmplid":"1680576","date_received":"2020-07-29","make":"CROSSROADS","model":"ZINGER","model_year":2013,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"SUSPENSION","description":"TL* THE CONTACT OWNS A 2013 CROSSROAD ZINGER TRAVEL TRAILER. THE CONTACT STATED THAT THE AXLE STARTED TO SMOKE AND BEND WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL TO THE TRAILER AND REFERRED THE CONTACT TO NHTSA. THE CONTACT MENTION THERE WAS A NHTSA CAMPAIGN NUMBER: 11V161000 (EQUIPMENT) BUT HER VIN WAS NOT INCLUDED.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1680576"},{"cmplid":"1464980","date_received":"2018-04-30","make":"CROSSROADS","model":"CRUISER","model_year":2018,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"SERVICE BRAKES","description":"TL* THE CONTACT OWNS A 2018 CROSSROADS CRUISER RECREATIONAL TRAILER. UPON INSPECTION OF THE TRAILER, THE CONTACT NOTICED A WIRE HANGING ON THE FRONT DRIVER SIDE OF THE TRAILER. THE CONTACT STATED THAT THE WIRE WAS EXPOSED DUE TO THE WIRE RUBBING ON THE TIRE. IN ADDITION, THE CABIN WAS FILLED WITH A GREY SMOKE AND A BURNING ODOR WAS DETECTED. THE CONTACT WAS ABLE TO MANUALLY MOVE THE WIRE AND INSTALLATION TO THE WIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V217000 (SERVICE BRAKES, ELECTRIC). ROCKY MOUNTAIN RV (12700 CENTRAL AVE SE, ALBUQUERQUE, NM) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THERE WAS NO MILEAGE.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1464980"},{"cmplid":"1464981","date_received":"2018-04-30","make":"CROSSROADS","model":"CRUISER","model_year":2018,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"TL* THE CONTACT OWNS A 2018 CROSSROADS CRUISER RECREATIONAL TRAILER. UPON INSPECTION OF THE TRAILER, THE CONTACT NOTICED A WIRE HANGING ON THE FRONT DRIVER SIDE OF THE TRAILER. THE CONTACT STATED THAT THE WIRE WAS EXPOSED DUE TO THE WIRE RUBBING ON THE TIRE. IN ADDITION, THE CABIN WAS FILLED WITH A GREY SMOKE AND A BURNING ODOR WAS DETECTED. THE CONTACT WAS ABLE TO MANUALLY MOVE THE WIRE AND INSTALLATION TO THE WIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V217000 (SERVICE BRAKES, ELECTRIC). ROCKY MOUNTAIN RV (12700 CENTRAL AVE SE, ALBUQUERQUE, NM) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THERE WAS NO MILEAGE.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1464981"},{"cmplid":"712322","date_received":"2009-03-16","make":"CROSSROADS","model":"ZINGER","model_year":2007,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SUSPENSION","description":"I WAS TOWING A NEW CROSSROADS 2007 ZINGER 26RL TRAVEL TRAILER WITH A NEW 2007 FORD EXPEDITION AND EXPERIENCED A ROLLOVER WITH THE TRAVEL TRAILER WHEN IT WAS DRAFTED BY A 18 WHEEL TRACTOR TRAILER. THE TRAVEL TRAILER WAS DEEMED A TOTAL LOSS AND I SUBSEQUENTLY PURCHASED A NEW 2008 ZINGER 26 RL TRAVEL TRAILER WHICH EXHIBITS THE SAME INSTABILITY AS THE 2007 MODEL. I CONTACTED THE CROSSROADS RV COMPANY LOCATED IN INDIANA AND INFORMED THEM OF THE INSTABILITY PROBLEM. THEY ACKNOWLEDGED THE PROBLEM AND SAID THEY WOULD MOVE THE TRAVEL TRAILER AXLES BACK ON THE TRAILER WHICH SHOULD ALLEVIATE THE PROBLEM AT NO CHARGE TO ME. I LATER LEARNED THAT MOVING THE AXLES WOULD INCREASE THE TRAILER TONGUE WEIGHT. THIS INCREASE WOULD EXCEED BY 200 LBS THE SAFETY LIMITATIONS OF THE HITCH ON MY FORD EXPEDITION. WHEN I INFORMED CROSSROADS RV THAT I DECLINED HAVING THEM MOVE THE AXLES BECAUSE OF THIS SAFETY ISSUE, THEY REFUSED TO REIMBURSE ME A REFUND FOR THE TRAILER. THEY SUBSEQUENTLY SENT ME A LETTER IMPLYING THAT I AND NOT THEY ARE AT FAULT FOR THE INSTABILITY PROBLEM. *TR","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/712322"}]}