{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.ai-analytics.org/api/v1/nhtsa/complaints/check?make=EMC","name":"EMC","_source":{"data_provider":"AI Analytics","data_provider_url":"https://api.ai-analytics.org","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-09-09T22:14:38.603Z"},"summary":{"total_complaints":10,"deaths":0,"injured":11,"fires":1},"top_components":[{"component_desc":"EQUIPMENT ADAPTIVE/MOBILITY","n":5},{"component_desc":"EQUIPMENT","n":2},{"component_desc":"STEERING","n":1},{"component_desc":"SERVICE BRAKES","n":1},{"component_desc":"EQUIPMENT:MECHANICAL","n":1}],"recent_complaints":[{"cmplid":"1962069","date_received":"2024-01-27","make":"EMC","model":"AEVIT","model_year":null,"deaths":0,"injured":2,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"On 7/1/2023 my vehicle began to malfunction while driving - power was flickering with EMC drive error flashing. When this happened, I was at a complete stop in traffic, so I put it in park, then restarted. Everything seemed to be fine, but I was cautious. The same thing happened again, so I pulled into a parking lot and went inside a store for a few minutes.  I got back in the car, started the vehicle, then before pulling out into traffic, the center console reported a flashing error again, so I put it in park and restarted again, put my hazard lights on, then pulled away.  I was consciously trying to stay a few car lengths behind vehicles ahead because I was nervous about what was going on and just wanted to keep away from other vehicles. I made it to an intersection where there was a red light with 2 cars ahead of me.  I began braking and decelerated to around 5 MPH and within 30 feet of the vehicle in front of me when the vehicle lost power to the brake.  I don’t recall if the steering also went out.  I hit the bumper of the car in front of me, and her car was pushed into the car in front of her.  Fortunately, I did not sustain any injuries.  My airbags did not go off. My confidence in this equipment is seriously affected.  How will I know this will not happen again? I could have died or taken the lives of other people.  I requested that the company MobilityWorks not make any repairs to the vehicle until they explain the origin of the problem. Instead they replaced parts","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1962069"},{"cmplid":"798067","date_received":"2010-07-08","make":"EMC","model":"EGB-SS","model_year":null,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"EQUIPMENT","description":"TL*THE CONTACT OWNS AN ELECTRONIC MOBILITY CONTROLS EGB-SS.  WHEN THE CONTACT ATTEMPTED TO ENGAGE THE BRAKE PEDAL THE ELECTRONIC MOBILITY BEGAN TO ACCELERATE ON ITS OWN WHICH CAUSED THE VEHICLE TO SURGE FORWARD AND CRASH INTO A GARAGE DOOR.  A POLICE REPORT WAS FILED. THERE WERE NO INJURIES.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/798067"},{"cmplid":"646810","date_received":"2007-11-20","make":"EMC","model":"AEVIT","model_year":null,"deaths":0,"injured":2,"fire":0,"crash":1,"component_desc":"EQUIPMENT ADAPTIVE/MOBILITY","description":"I USED THE AEVIT EMC ELECTRONIC GAS AND BRAKE IN MY ADAPTED VAN. I AM A QUADRIPLEGIC. ON A COUPLE DIFFERENT OCCASIONS, THE BRAKES SEEMED NOT AS RESPONSIVE. 2 1/2 MONTHS AFTER HAVING THE VAN, I WAS DRIVING ON THE FREEWAY. I WAS GOING SPEED LIMIT, AND THEN I NOTICED THAT MY SIDE OF THE FREEWAY WAS STOPPED. I STARTED PULLING BACK ON THE HAD CONTROLS TO APPLY THE BRAKE, BUT THE VAN NEITHER STOPPED OR SLOWED DOWN. I HAD NO CHOICE BUT TO PULL OVER TO THE ACCESS LANE, AND I HIT THE CEMENT BARRIER AND TOTALED MY VEHICLE. HAD I CONTINUED GOING FORWARD, I WOULD HAVE KILLED ME AND MY PASSENGERS, AS WELL AS A FEW OTHER PEOPLE IN MY PATH. THE BRAKES FAILED TO WORK. THE EQUIPMENT WENT TO THE MANUFACTURER, WHO, OF COURSE, SAID THERE WAS NO FAILURE. AS A MATTER OF FACT, THE \"BLACK BOX\" SAYS THAT THE VAN WAS BRAKING AND SLOWING DOWN. IT DID NEITHER. *TR","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/646810"},{"cmplid":"578411","date_received":"2006-05-02","make":"EMC","model":"AEVIT","model_year":null,"deaths":0,"injured":2,"fire":0,"crash":1,"component_desc":"EQUIPMENT ADAPTIVE/MOBILITY","description":"TUESDAY, MARCH 21ST-I DROVE FROM MY HOME TO MY WORK. (APPROXIMATELY 5 MILES /12 MINUTES FROM OUR HOME.) I ARRIVED TO WORK SAFELY. I LEFT WORK AT APPROXIMATELY 1PM. TURNED LEFT ONTO MARKET ST. (OH.7) AND PLAN TO CONTINUE STRAIGHT ON MARKET ST. WHILE APPROACHING THE MARKET ST. AND MIDLOTHIAN BLVD. INTERSECTION I HAD THE GREEN LIGHT AND PLANNED TO CONTINUE DRIVING STRAIGHT THROUGH THE INTERSECTION WHEN SUDDENLY THE CAR TURNED A SHARP RIGHT AND THE HANDICAP STEERING WHEEL LOCKED CAUSING OUR VAN TO CRASH INTO A CAR STOPPED AT THE RED LIGHT OF THE INTERSECTION. I WAS TRANSPORTED BY AMBULANCE TO BEEGHLY EMERGENCY ROOM IN BOARDMAN, OHIO.  *NM  THE REGULAR STEERING WHEEL WAS LOCKED IN A RIGHT POSITION AND THE AEVIT SCREEN CAME ON.  THE ERROR WAS A STEERING ERROR.  THE REGULAR STEERING WHEEL EVENTUALLY UNLOCKED WITH INSTRUCTION FROM THE INSTALLER.  THE CONSUMER ASKED IF IT WAS UNSAFE OR HARMFUL TO THE SYSTEM IF THE SYSTEM WAS ENGAGED AND DISENGAGED OFTEN FOR REGULAR OR ADAPTIVE USE AND WAS TOLD NO.  *NM","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/578411"},{"cmplid":"578412","date_received":"2006-05-02","make":"EMC","model":"AEVIT","model_year":null,"deaths":0,"injured":2,"fire":0,"crash":1,"component_desc":"STEERING","description":"TUESDAY, MARCH 21ST-I DROVE FROM MY HOME TO MY WORK. (APPROXIMATELY 5 MILES /12 MINUTES FROM OUR HOME.) I ARRIVED TO WORK SAFELY. I LEFT WORK AT APPROXIMATELY 1PM. TURNED LEFT ONTO MARKET ST. (OH.7) AND PLAN TO CONTINUE STRAIGHT ON MARKET ST. WHILE APPROACHING THE MARKET ST. AND MIDLOTHIAN BLVD. INTERSECTION I HAD THE GREEN LIGHT AND PLANNED TO CONTINUE DRIVING STRAIGHT THROUGH THE INTERSECTION WHEN SUDDENLY THE CAR TURNED A SHARP RIGHT AND THE HANDICAP STEERING WHEEL LOCKED CAUSING OUR VAN TO CRASH INTO A CAR STOPPED AT THE RED LIGHT OF THE INTERSECTION. I WAS TRANSPORTED BY AMBULANCE TO BEEGHLY EMERGENCY ROOM IN BOARDMAN, OHIO.  *NM  THE REGULAR STEERING WHEEL WAS LOCKED IN A RIGHT POSITION AND THE AEVIT SCREEN CAME ON.  THE ERROR WAS A STEERING ERROR.  THE REGULAR STEERING WHEEL EVENTUALLY UNLOCKED WITH INSTRUCTION FROM THE INSTALLER.  THE CONSUMER ASKED IF IT WAS UNSAFE OR HARMFUL TO THE SYSTEM IF THE SYSTEM WAS ENGAGED AND DISENGAGED OFTEN FOR REGULAR OR ADAPTIVE USE AND WAS TOLD NO.  *NM","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/578412"},{"cmplid":"520054","date_received":"2005-02-04","make":"EMC","model":"AEVIT","model_year":null,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"EQUIPMENT ADAPTIVE/MOBILITY","description":"AFTER BEING IN SERVICE FOR LESS THAN 4,000 MILES, MY EMC, AEVIT, DIGIPAD-II CONSOLE FAILED TO SHIFT MY VAN FIRST TO DRIVE FOR AN EXTENDED PERIOD OF TIME, AND THEN FAILED TO SHIFT OUT OF REVERSE. I WAS TRAPPED IN MY VAN, IN MY GARAGE FOR OVER 2 HOURS BECAUSE THE DIGIPAD WILL NOT ALLOW YOU TO SHUTDOWN THE ENGINE UNLESS THE VEHICLE IS IN PARK; AND THE DIGIPAD/WHEELCHAIR LOCKDOWN (CCI) WOULD NOT RELEASE MY WHEELCHAIR WHILE THE ENGINE WAS RUNNING. THE TECHNICIAN WHO FINALLY ARRIVED TO HELP SAID THAT THE FAILURE OCCURRED BECAUSE I DID NOT HAVE BRAKE LIGHTS; AND THAT I DID NOT HAVE BRAKE LIGHTS BECAUSE A WIRE WAS BEING ?PINCHED? BY A SERVO MOTOR. THE VEHICLE, SERVO MOTOR, AND WIRE ARE AVAILABLE. *JB","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/520054"},{"cmplid":"484011","date_received":"2003-06-29","make":"EMC","model":"DS-2000","model_year":null,"deaths":0,"injured":0,"fire":1,"crash":1,"component_desc":"EQUIPMENT ADAPTIVE/MOBILITY","description":"ELECTRICAL FIRE UNDER THE STEERING COLUMN, WIRING HARNESS REPLACED, AND PROBLEMS WITH THE STEERING WHEEL.*MR  THE VEHICLE IS EQUIPPED WITH EMC DS2000 ADAPTIVE STEERING AND EMC EGB.  WHILE DRIVING THE VEHICLE'S FAILURE ALARMS CONSTANTLY SOUNDED.  ON ONE OCCASION THE SYSTEM MALFUNCTION AND CAUSED AN ACCIDENT.  ON ANOTHER OCCASION THE VEHICLE CAUGHT ON FIRE UNDER THE STEERING COLUMN.  ON BOTH OCCASIONS THE DEALER REPLACED THE WIRING HARNESS.  THE DRIVER CONTINUED TO HAVE PROBLEMS WITH THE STEERING WHEEL.  THE DEALER DETERMINED THAT THE GEAR TRAIN OF THE ENCODERS WERE DAMAGED.  BOTH ENCODER GEARS AS WELL AS THE ENCODER ASSEMBLY WERE REPLACED. *NM","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/484011"},{"cmplid":"406786","date_received":"2003-05-08","make":"EMC","model":"EGB-IIF","model_year":null,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"EQUIPMENT ADAPTIVE/MOBILITY","description":"THE ELECTRONIC GAS & BRAKE SYSTEM MANUFACTURED BY ELECTRONIC MOBILITY CONTROLS FAILED, CAUSING THE ACCELERATOR TO REMAIN ON WITH NO CONTROL THROUGH THE EGB CONTROLLER.  THIS RESULTED IN AN ACCIDENT IN WHICH MY CLIENT, MELANIE VORHEIS, WAS SEVERELY INJURED.   *NLM","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/406786"},{"cmplid":"406787","date_received":"2003-05-08","make":"EMC","model":"EGB-IIF","model_year":null,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"EQUIPMENT:MECHANICAL","description":"THE ELECTRONIC GAS & BRAKE SYSTEM MANUFACTURED BY ELECTRONIC MOBILITY CONTROLS FAILED, CAUSING THE ACCELERATOR TO REMAIN ON WITH NO CONTROL THROUGH THE EGB CONTROLLER.  THIS RESULTED IN AN ACCIDENT IN WHICH MY CLIENT, MELANIE VORHEIS, WAS SEVERELY INJURED.   *NLM","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/406787"},{"cmplid":"403759","date_received":"2003-04-22","make":"EMC","model":"EGB-SS","model_year":null,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"EQUIPMENT","description":"DIVING AT APPROX. 40 MPH EAST ON SPARKS BLVD.  VEHICLE SUDDENLY WENT LEFT ACROSS ONCOMING TRAFFIC AND INTO A GRAVEL AREA.  STEERING WOULD NOT RESPOND TO CORRECTION WHEN I TURNED THE EMC DS 2000 STEERING WHEEL.  THE DRIVING EVALUATION FROM THE VA IN PALO ALTO, ED BRODD, SAID THE SAME FAILURE HAS HAPPENED TO HIM WITH THE DS 2000, EXCEPT THAT THE VEHICLE UNCONTROLLABLY WENT RIGHT.  I ASKED HIM IF HE WAS ABLE TO CORRECT BY TURNING THE DS 20000 WHEEL OR THE FACTORY WHEEL.  HE REPLIED THAT HE COULDN'T CONTROL THE VEHICLE AND CRASHED UP OVER A CURB.  I DON'T KNOW THE DATE OF HIS ACCIDENT.   *NLM","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/403759"}]}