{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.ai-analytics.org/api/v1/nhtsa/complaints/check?make=LEXUS","name":"LEXUS","_source":{"data_provider":"AI Analytics","data_provider_url":"https://api.ai-analytics.org","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-08-18T09:54:05.294Z"},"summary":{"total_complaints":2582,"deaths":137,"injured":1685,"fires":242},"top_components":[{"component_desc":"VEHICLE SPEED CONTROL","n":587},{"component_desc":"AIR BAGS","n":361},{"component_desc":"SERVICE BRAKES","n":183},{"component_desc":"ELECTRICAL SYSTEM","n":117},{"component_desc":"UNKNOWN OR OTHER","n":114},{"component_desc":"STRUCTURE:BODY","n":110},{"component_desc":"AIR BAGS:FRONTAL","n":105},{"component_desc":"ENGINE","n":98},{"component_desc":"VEHICLE SPEED CONTROL:ACCELERATOR PEDAL","n":74},{"component_desc":"SERVICE BRAKES, HYDRAULIC","n":72}],"recent_complaints":[{"cmplid":"2204688","date_received":"2026-05-08","make":"LEXUS","model":"IS","model_year":2007,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"ENGINE","description":"Hello:   I own a 2007 Lexus IS250. My vehicle has had an ongoing engine misfire issue and has run extremely rough. In addition, my SRS light and there is an issue with the driver's side knee air bag inflator connector. Finally, my dashboard, front and rear door panels have been sticky and melted over time when it is hot and there is no reason why this is occurring. The dashboard and door panels become glossy, crack and have broken off into pieces and the shine/gloss from the dashboard causes blinding while driving due to the reflection of the sun on the dashboard.   These issues have been going on for a period of over 10 years and I had multiple accidents due to these numerous issues. I have reported these to Lexus corporate on multiple occasions, including in 2016 and 2017. However, Lexus has refused to fix them stating that they are aware of these issues and had the ZLJ, ZLD and ZLA warranty programs but that they had expired in 2017. However, I later found out that none of those programs had expired at the time I called Lexus's corporate office. One of their programs, the ZLD warranty program, was apparently extended until 2021, however, Lexus failed to inform most vehicle owners of this.   These issues are a safety issue. They have caused my car to malfunction for over 10 years and to have accidents. Many Lexus owners have also reported about these issues in Lexus owner forums on the internet and have stated that they have had accidents due to these issues, but Lexus fail","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2204688"},{"cmplid":"2204689","date_received":"2026-05-08","make":"LEXUS","model":"IS","model_year":2007,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"UNKNOWN OR OTHER","description":"Hello:   I own a 2007 Lexus IS250. My vehicle has had an ongoing engine misfire issue and has run extremely rough. In addition, my SRS light and there is an issue with the driver's side knee air bag inflator connector. Finally, my dashboard, front and rear door panels have been sticky and melted over time when it is hot and there is no reason why this is occurring. The dashboard and door panels become glossy, crack and have broken off into pieces and the shine/gloss from the dashboard causes blinding while driving due to the reflection of the sun on the dashboard.   These issues have been going on for a period of over 10 years and I had multiple accidents due to these numerous issues. I have reported these to Lexus corporate on multiple occasions, including in 2016 and 2017. However, Lexus has refused to fix them stating that they are aware of these issues and had the ZLJ, ZLD and ZLA warranty programs but that they had expired in 2017. However, I later found out that none of those programs had expired at the time I called Lexus's corporate office. One of their programs, the ZLD warranty program, was apparently extended until 2021, however, Lexus failed to inform most vehicle owners of this.   These issues are a safety issue. They have caused my car to malfunction for over 10 years and to have accidents. Many Lexus owners have also reported about these issues in Lexus owner forums on the internet and have stated that they have had accidents due to these issues, but Lexus fail","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2204689"},{"cmplid":"2204690","date_received":"2026-05-08","make":"LEXUS","model":"IS","model_year":2007,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"ELECTRICAL SYSTEM","description":"Hello:   I own a 2007 Lexus IS250. My vehicle has had an ongoing engine misfire issue and has run extremely rough. In addition, my SRS light and there is an issue with the driver's side knee air bag inflator connector. Finally, my dashboard, front and rear door panels have been sticky and melted over time when it is hot and there is no reason why this is occurring. The dashboard and door panels become glossy, crack and have broken off into pieces and the shine/gloss from the dashboard causes blinding while driving due to the reflection of the sun on the dashboard.   These issues have been going on for a period of over 10 years and I had multiple accidents due to these numerous issues. I have reported these to Lexus corporate on multiple occasions, including in 2016 and 2017. However, Lexus has refused to fix them stating that they are aware of these issues and had the ZLJ, ZLD and ZLA warranty programs but that they had expired in 2017. However, I later found out that none of those programs had expired at the time I called Lexus's corporate office. One of their programs, the ZLD warranty program, was apparently extended until 2021, however, Lexus failed to inform most vehicle owners of this.   These issues are a safety issue. They have caused my car to malfunction for over 10 years and to have accidents. Many Lexus owners have also reported about these issues in Lexus owner forums on the internet and have stated that they have had accidents due to these issues, but Lexus fail","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2204690"},{"cmplid":"2204809","date_received":"2026-05-08","make":"LEXUS","model":"IS","model_year":2010,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"UNKNOWN OR OTHER","description":"My vehicle's dashboard was melting.  I thought it was some kind of condensation. When trying to wope it, sticky gook came off on my papertowel explosing the bottom level.of the dashboard.  I went through all the levels all.the way to Corporate Lexus legal in TX as the fumes were making me sick. I am a senior citizens who was not planning on buying another vehicle as I drive very little.    After 4 months with no help from Lexus having symptoms of anxiety, confusion, headache and extreme fatigue, I pushed myself to go drive to dealership which was s lot further than I was comfortable driving thr car in that condition.  I told them I did not want another Toyota or Lexus so Itraded it in for a larger used  vehicle than so I did not gave to drive the Lexus home.  I was feeling even worse after the ride yhere and had developed a nagging little cough that does not go away.  I also googled my symptoms which sound like Neuroinflammation that could be associated woth a melting dashboard.  This has been a horrible experienced for me all around.  I have plenty of               documentation with Toyota/Lexus.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2204809"},{"cmplid":"2197380","date_received":"2026-04-16","make":"LEXUS","model":"RX","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"On April 1, 2026, while pulling into a parking space at our church, I was applying the brake when the vehicle suddenly and forcefully surged forward without warning. The unintended acceleration was intense and unexpected, occurring despite continuous braking input.   This resulted in the vehicle striking the building and causing significant damage to both the vehicle and the structure.  This incident has occurred twice within a 10 day period, both times during low-speed parking/stopping maneuvers. There were no warning lights, alerts, no automatic emergency braking engagement, no air bag deployment, or prior indications of malfunction.  I did report this to the police and they filed an Incident Report.   Lexus was notified and an independent analysis engineer examined the data from the vehicle's CDR System. This report was sent to me and to Lexus.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2197380"},{"cmplid":"2197381","date_received":"2026-04-16","make":"LEXUS","model":"RX","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"ENGINE","description":"On April 1, 2026, while pulling into a parking space at our church, I was applying the brake when the vehicle suddenly and forcefully surged forward without warning. The unintended acceleration was intense and unexpected, occurring despite continuous braking input.   This resulted in the vehicle striking the building and causing significant damage to both the vehicle and the structure.  This incident has occurred twice within a 10 day period, both times during low-speed parking/stopping maneuvers. There were no warning lights, alerts, no automatic emergency braking engagement, no air bag deployment, or prior indications of malfunction.  I did report this to the police and they filed an Incident Report.   Lexus was notified and an independent analysis engineer examined the data from the vehicle's CDR System. This report was sent to me and to Lexus.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2197381"},{"cmplid":"2197382","date_received":"2026-04-16","make":"LEXUS","model":"RX","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"On April 1, 2026, while pulling into a parking space at our church, I was applying the brake when the vehicle suddenly and forcefully surged forward without warning. The unintended acceleration was intense and unexpected, occurring despite continuous braking input.   This resulted in the vehicle striking the building and causing significant damage to both the vehicle and the structure.  This incident has occurred twice within a 10 day period, both times during low-speed parking/stopping maneuvers. There were no warning lights, alerts, no automatic emergency braking engagement, no air bag deployment, or prior indications of malfunction.  I did report this to the police and they filed an Incident Report.   Lexus was notified and an independent analysis engineer examined the data from the vehicle's CDR System. This report was sent to me and to Lexus.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2197382"},{"cmplid":"2197455","date_received":"2026-04-16","make":"LEXUS","model":"LS","model_year":2007,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"During major collision/ ACCIDENT,  AIRBAGS did NOT deploy..","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2197455"},{"cmplid":"2194712","date_received":"2026-04-08","make":"LEXUS","model":"RX","model_year":2013,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"Vehicle was parked, engine off, and unattended. An internal electrical fire originated in the overhead/sunroof wiring area. Damage includes melted wiring harness near the sunroof, burned center console, and soot throughout the interior. The fire originated in a constant-power electrical circuit and spread downward into the cabin. There were no aftermarket modifications, no external heat sources, and no objects in the vehicle that could have caused ignition. Ambient temperature conditions were normal and insufficient to cause this damage. This represents a serious safety defect because the fire originated spontaneously within the vehicle’s electrical system and could have resulted in a full vehicle fire or injury if occupants were present. The failure appears to involve factory-installed wiring/components and is not consistent with normal wear or external factors.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2194712"},{"cmplid":"2194713","date_received":"2026-04-08","make":"LEXUS","model":"RX","model_year":2013,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"STRUCTURE:BODY","description":"Vehicle was parked, engine off, and unattended. An internal electrical fire originated in the overhead/sunroof wiring area. Damage includes melted wiring harness near the sunroof, burned center console, and soot throughout the interior. The fire originated in a constant-power electrical circuit and spread downward into the cabin. There were no aftermarket modifications, no external heat sources, and no objects in the vehicle that could have caused ignition. Ambient temperature conditions were normal and insufficient to cause this damage. This represents a serious safety defect because the fire originated spontaneously within the vehicle’s electrical system and could have resulted in a full vehicle fire or injury if occupants were present. The failure appears to involve factory-installed wiring/components and is not consistent with normal wear or external factors.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2194713"},{"cmplid":"2194714","date_received":"2026-04-08","make":"LEXUS","model":"RX","model_year":2013,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"UNKNOWN OR OTHER","description":"Vehicle was parked, engine off, and unattended. An internal electrical fire originated in the overhead/sunroof wiring area. Damage includes melted wiring harness near the sunroof, burned center console, and soot throughout the interior. The fire originated in a constant-power electrical circuit and spread downward into the cabin. There were no aftermarket modifications, no external heat sources, and no objects in the vehicle that could have caused ignition. Ambient temperature conditions were normal and insufficient to cause this damage. This represents a serious safety defect because the fire originated spontaneously within the vehicle’s electrical system and could have resulted in a full vehicle fire or injury if occupants were present. The failure appears to involve factory-installed wiring/components and is not consistent with normal wear or external factors.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2194714"},{"cmplid":"2191487","date_received":"2026-03-29","make":"LEXUS","model":"NX","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"VEHICLE SPEED CONTROL","description":"Possible malfunction involves vehicle speed control and braking during a low-speed parking maneuver in my 2024 Lexus NX350h. While slowly pulling into a parking space, I was actively applying the brake and creeping forward. While my foot was on the brake, the vehicle suddenly surged/accelerated forward instead of continuing to decelerate. The vehicle ran over a sign and jumped a curb before I could stop it. The vehicle is available for inspection and is currently with the Lexus dealer.  My safety and the safety of others were put at serious risk because this occurred unexpectedly while parking. If a pedestrian, fixed structure, or another vehicle had been in front of me, this could have caused severe injury or worse. Thankfully, I was not physically injured, but this was a traumatic event, and I was terrified.  The problem has not been reproduced by me after the incident. At the time of this report, it has not yet been confirmed by the dealer or an independent repair facility. I have requested a full diagnostic inspection and review of all available stored data before any codes are cleared.  The vehicle has been delivered to the Lexus dealer for inspection. The incident was also immediately reported to my insurance company.  I do not know if Lexus manufacturer representatives or other parties will inspect it.  I did not observe any warning lamps, messages, or unusual symptoms before the event, and this had never happened before.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2191487"},{"cmplid":"2191488","date_received":"2026-03-29","make":"LEXUS","model":"NX","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"BACK OVER PREVENTION: WARNINGS","description":"Possible malfunction involves vehicle speed control and braking during a low-speed parking maneuver in my 2024 Lexus NX350h. While slowly pulling into a parking space, I was actively applying the brake and creeping forward. While my foot was on the brake, the vehicle suddenly surged/accelerated forward instead of continuing to decelerate. The vehicle ran over a sign and jumped a curb before I could stop it. The vehicle is available for inspection and is currently with the Lexus dealer.  My safety and the safety of others were put at serious risk because this occurred unexpectedly while parking. If a pedestrian, fixed structure, or another vehicle had been in front of me, this could have caused severe injury or worse. Thankfully, I was not physically injured, but this was a traumatic event, and I was terrified.  The problem has not been reproduced by me after the incident. At the time of this report, it has not yet been confirmed by the dealer or an independent repair facility. I have requested a full diagnostic inspection and review of all available stored data before any codes are cleared.  The vehicle has been delivered to the Lexus dealer for inspection. The incident was also immediately reported to my insurance company.  I do not know if Lexus manufacturer representatives or other parties will inspect it.  I did not observe any warning lamps, messages, or unusual symptoms before the event, and this had never happened before.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2191488"},{"cmplid":"2191489","date_received":"2026-03-29","make":"LEXUS","model":"NX","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"Possible malfunction involves vehicle speed control and braking during a low-speed parking maneuver in my 2024 Lexus NX350h. While slowly pulling into a parking space, I was actively applying the brake and creeping forward. While my foot was on the brake, the vehicle suddenly surged/accelerated forward instead of continuing to decelerate. The vehicle ran over a sign and jumped a curb before I could stop it. The vehicle is available for inspection and is currently with the Lexus dealer.  My safety and the safety of others were put at serious risk because this occurred unexpectedly while parking. If a pedestrian, fixed structure, or another vehicle had been in front of me, this could have caused severe injury or worse. Thankfully, I was not physically injured, but this was a traumatic event, and I was terrified.  The problem has not been reproduced by me after the incident. At the time of this report, it has not yet been confirmed by the dealer or an independent repair facility. I have requested a full diagnostic inspection and review of all available stored data before any codes are cleared.  The vehicle has been delivered to the Lexus dealer for inspection. The incident was also immediately reported to my insurance company.  I do not know if Lexus manufacturer representatives or other parties will inspect it.  I did not observe any warning lamps, messages, or unusual symptoms before the event, and this had never happened before.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2191489"},{"cmplid":"2191199","date_received":"2026-03-27","make":"LEXUS","model":"NX","model_year":2022,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"My car moved forward from the parking spot and hit a building while I was trying to stop","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2191199"},{"cmplid":"2191200","date_received":"2026-03-27","make":"LEXUS","model":"NX","model_year":2022,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"My car moved forward from the parking spot and hit a building while I was trying to stop","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2191200"},{"cmplid":"2191201","date_received":"2026-03-27","make":"LEXUS","model":"NX","model_year":2022,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: WARNINGS","description":"My car moved forward from the parking spot and hit a building while I was trying to stop","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2191201"},{"cmplid":"2186608","date_received":"2026-03-15","make":"LEXUS","model":"RX","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","description":"On November 11, 2025, while reversing inside a garage, the rearview camera image— which had initially displayed correctly on the vehicle’s screen—suddenly froze while the vehicle remained in reverse mode. At the same time, the Pre-Collision System (PCS) failed to engage the brakes while the vehicle was traveling at approximately 2–3 miles per hour. As a result, the vehicle struck the garage structure and sustained damage. Toyota investigated this incident (Case #XXX) but based its conclusion on the incorrect assumption that I had reported either a brake system malfunction or a complete absence of an image on the display (a dark or blank screen). Because of this, Toyota determined that it could not provide assistance regarding the resulting vehicle damage. This characterization is inaccurate. The issue was not a blank screen. The rearview camera image appeared normally and then froze while the vehicle was still in reverse.  My vehicle is currently subject to Recall Campaign No. 25LA06, which addresses reliability issues involving critical safety-related electronic systems. The rear visibility system is a federally mandated safety feature under 49 CFR §571.111 (Rear Visibility Requirements). When the image freezes during active vehicle operation, the system no longer provides the required real-time visibility necessary for safe reversing. Given the existence of an active recall campaign aimed at addressing reliability issues within the vehicle's electronic safety syste","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2186608"},{"cmplid":"2186048","date_received":"2026-03-13","make":"LEXUS","model":"ES","model_year":2023,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"POWER TRAIN","description":"The contact owns a 2023 Lexus ES 300h. The contact stated that while sitting idle with the engine powered off in a local parking lot, the vehicle suddenly began to roll back independently into the nearby underground garage and crashed into the rear end of another parked vehicle's front passenger-side bumper that was unoccupied. No warning lights illuminated. The air bags did not deploy. No injuries were sustained, and no medical attention was sought. A police report was not filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. In addition, the contact stated that a 3rd party inspector investigated the failure; however, the diagnosis was not available. The manufacturer was made aware of the failure. The failure mileage was approximately 32,186.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2186048"},{"cmplid":"2184765","date_received":"2026-03-10","make":"LEXUS","model":"RX","model_year":2023,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"VEHICLE SPEED CONTROL","description":"The contact owned a 2023 Lexus RX 350. The contact stated that while the vehicle was stopped at a traffic light, it suddenly accelerated without warning. While driving in a parking lot, the vehicle again surged forward approximately 20 feet. The contact was able to swerve to avoid striking a pedestrian. The vehicle became uncontrollable, and the brakes were inoperable. The vehicle ultimately crashed into a dumpster fence, which fell onto the vehicle. The contact sustained injuries to her mouth, including cuts to the inside and outside of her mouth, and medical attention was provided by a plastic surgeon. The fire department responded to the scene. The air bags did not deploy during the crash. There was no fire, and a police report was not filed. The fire department was on the scene. The vehicle was towed to a local dealer; however, the vehicle was not diagnosed or repaired. The insurance company later deemed the vehicle a total loss. The manufacturer has not been notified. The failure occurred at approximately 18,000 miles.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2184765"}]}