{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.morvs.ai/api/v1/nhtsa/complaints/check?make=MERCEDES%20BENZ","name":"MERCEDES BENZ","_source":{"data_provider":"AI Analytics","brand_name":"MORVS","brand_url":"https://morvs.ai/","data_provider_url":"https://api.morvs.ai","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-10-03T17:44:30.553Z"},"summary":{"total_complaints":3332,"deaths":74,"injured":1913,"fires":1109},"top_components":[{"component_desc":"AIR BAGS","n":424},{"component_desc":"ELECTRICAL SYSTEM","n":422},{"component_desc":"VEHICLE SPEED CONTROL","n":208},{"component_desc":"ENGINE","n":192},{"component_desc":"UNKNOWN OR OTHER","n":190},{"component_desc":"SERVICE BRAKES","n":183},{"component_desc":"SEATS","n":142},{"component_desc":"STRUCTURE:BODY","n":117},{"component_desc":"STEERING","n":109},{"component_desc":"AIR BAGS:FRONTAL","n":109}],"recent_complaints":[{"cmplid":"2205674","date_received":"2026-05-12","make":"MERCEDES-BENZ","model":"GLC 300","model_year":2025,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"In multiple incidents, the tailgate has begun to close while I am loading or unloading items from the trunk, hitting me in the head.  My natural reaction is to lift up, causing injury to my neck.  The dealer unsuccessfully \"fixed\" the problem.  Additionally, and unrelated to the closing problem, on multiple occasions, upon pushing the close button on the tailgate when it was in an open position, the tailgate reaches the floor of the trunk, then without locking, opens about one (1) foot.  The dealer \"could not duplicate\" the problem.  I have to manually close the tailgate.  You ask when did this happen, the latest incident is the date reported below, but the two issues/problems have reoccurred time and time again since we bought the vehicle new.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2205674"},{"cmplid":"2205675","date_received":"2026-05-12","make":"MERCEDES-BENZ","model":"GLC 300","model_year":2025,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"STRUCTURE:BODY:HATCHBACK/LIFTGATE","description":"In multiple incidents, the tailgate has begun to close while I am loading or unloading items from the trunk, hitting me in the head.  My natural reaction is to lift up, causing injury to my neck.  The dealer unsuccessfully \"fixed\" the problem.  Additionally, and unrelated to the closing problem, on multiple occasions, upon pushing the close button on the tailgate when it was in an open position, the tailgate reaches the floor of the trunk, then without locking, opens about one (1) foot.  The dealer \"could not duplicate\" the problem.  I have to manually close the tailgate.  You ask when did this happen, the latest incident is the date reported below, but the two issues/problems have reoccurred time and time again since we bought the vehicle new.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2205675"},{"cmplid":"2205344","date_received":"2026-05-11","make":"MERCEDES-BENZ","model":"EQS 450 4MATIC","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"AIR BAGS","description":"I am submitting this report regarding a serious and potentially fatal unintended vehicle acceleration incident that occurred immediately after my vehicle was returned from repair.  I originally brought the vehicle to the dealership’s body shop following a collision. The repairs included the replacement and repair of cracked grille covers, sensors, rear damage, and the rear camera system. The vehicle remained at the repair facility for approximately one month during the repair process.  After finally picking up the vehicle, I drove and tested it for many miles without noticing any obvious issues. I then parked in front of a shopping center. The vehicle was fully stopped, and I shifted the transmission into PARK. After engaging PARK, I removed my foot from the brake pedal. At that exact moment, the vehicle suddenly and violently lunged forward on its own without any warning or driver input. The vehicle accelerated into a concrete pillar located less than two feet in front of the parking space.  The impact was severe enough to deploy two airbags and caused a very loud, explosive sound inside the vehicle. The force of the collision shocked the interior seats and coverings, and I was left disoriented and briefly unconscious. This incident could easily have resulted in a fatality if a pedestrian or another person had been standing in front of the vehicle at the time of the unintended acceleration. I am requesting a full investigation into the cause of this sudden forward movement","canonical_url":"https://api.morvs.ai/vehicle-complaint/2205344"},{"cmplid":"2205345","date_received":"2026-05-11","make":"MERCEDES-BENZ","model":"EQS 450 4MATIC","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"STRUCTURE:BODY","description":"I am submitting this report regarding a serious and potentially fatal unintended vehicle acceleration incident that occurred immediately after my vehicle was returned from repair.  I originally brought the vehicle to the dealership’s body shop following a collision. The repairs included the replacement and repair of cracked grille covers, sensors, rear damage, and the rear camera system. The vehicle remained at the repair facility for approximately one month during the repair process.  After finally picking up the vehicle, I drove and tested it for many miles without noticing any obvious issues. I then parked in front of a shopping center. The vehicle was fully stopped, and I shifted the transmission into PARK. After engaging PARK, I removed my foot from the brake pedal. At that exact moment, the vehicle suddenly and violently lunged forward on its own without any warning or driver input. The vehicle accelerated into a concrete pillar located less than two feet in front of the parking space.  The impact was severe enough to deploy two airbags and caused a very loud, explosive sound inside the vehicle. The force of the collision shocked the interior seats and coverings, and I was left disoriented and briefly unconscious. This incident could easily have resulted in a fatality if a pedestrian or another person had been standing in front of the vehicle at the time of the unintended acceleration. I am requesting a full investigation into the cause of this sudden forward movement","canonical_url":"https://api.morvs.ai/vehicle-complaint/2205345"},{"cmplid":"2205346","date_received":"2026-05-11","make":"MERCEDES-BENZ","model":"EQS 450 4MATIC","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"SERVICE BRAKES","description":"I am submitting this report regarding a serious and potentially fatal unintended vehicle acceleration incident that occurred immediately after my vehicle was returned from repair.  I originally brought the vehicle to the dealership’s body shop following a collision. The repairs included the replacement and repair of cracked grille covers, sensors, rear damage, and the rear camera system. The vehicle remained at the repair facility for approximately one month during the repair process.  After finally picking up the vehicle, I drove and tested it for many miles without noticing any obvious issues. I then parked in front of a shopping center. The vehicle was fully stopped, and I shifted the transmission into PARK. After engaging PARK, I removed my foot from the brake pedal. At that exact moment, the vehicle suddenly and violently lunged forward on its own without any warning or driver input. The vehicle accelerated into a concrete pillar located less than two feet in front of the parking space.  The impact was severe enough to deploy two airbags and caused a very loud, explosive sound inside the vehicle. The force of the collision shocked the interior seats and coverings, and I was left disoriented and briefly unconscious. This incident could easily have resulted in a fatality if a pedestrian or another person had been standing in front of the vehicle at the time of the unintended acceleration. I am requesting a full investigation into the cause of this sudden forward movement","canonical_url":"https://api.morvs.ai/vehicle-complaint/2205346"},{"cmplid":"2205058","date_received":"2026-05-10","make":"MERCEDES-BENZ","model":"GLS 450","model_year":2020,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"The engine wiring harness insulation near the ignition coil connectors prematurely deteriorated due to prolonged exposure to engine heat in the turbocharger/exhaust area. Multiple wiring connectors exhibited brittle, cracked insulation with exposed conductors.  The degraded wiring began shorting within the ignition system, causing engine misfires, ignition circuit faults, and eventual loss of engine operation. While being operated by a rental customer the vehicle developed severe misfires followed by electrical shorting, smoke, localized flames in the engine harness area, and eventual engine shutdown. The flames self-extinguished after the electrical shorting stopped, but portions of the harness insulation showed thermal damage and overheating. The customer became stranded due to the vehicle becoming inoperable.  Diagnostic faults included ignition coil circuit open faults and ignition primary circuit faults. The vehicle ultimately became inoperable due to the electrical failure.  Inspection revealed multiple adjacent ignition harness connectors showing progressive heat-related insulation degradation in the same high-temperature area, indicating a broader harness material failure rather than isolated damage.  This failure occurred on a 5-year-old vehicle. Engine wiring harness insulation should not prematurely degrade and short under normal operating conditions.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2205058"},{"cmplid":"2205059","date_received":"2026-05-10","make":"MERCEDES-BENZ","model":"GLS 450","model_year":2020,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ENGINE","description":"The engine wiring harness insulation near the ignition coil connectors prematurely deteriorated due to prolonged exposure to engine heat in the turbocharger/exhaust area. Multiple wiring connectors exhibited brittle, cracked insulation with exposed conductors.  The degraded wiring began shorting within the ignition system, causing engine misfires, ignition circuit faults, and eventual loss of engine operation. While being operated by a rental customer the vehicle developed severe misfires followed by electrical shorting, smoke, localized flames in the engine harness area, and eventual engine shutdown. The flames self-extinguished after the electrical shorting stopped, but portions of the harness insulation showed thermal damage and overheating. The customer became stranded due to the vehicle becoming inoperable.  Diagnostic faults included ignition coil circuit open faults and ignition primary circuit faults. The vehicle ultimately became inoperable due to the electrical failure.  Inspection revealed multiple adjacent ignition harness connectors showing progressive heat-related insulation degradation in the same high-temperature area, indicating a broader harness material failure rather than isolated damage.  This failure occurred on a 5-year-old vehicle. Engine wiring harness insulation should not prematurely degrade and short under normal operating conditions.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2205059"},{"cmplid":"2205060","date_received":"2026-05-10","make":"MERCEDES-BENZ","model":"GLS 450","model_year":2020,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"FUEL/PROPULSION SYSTEM","description":"The engine wiring harness insulation near the ignition coil connectors prematurely deteriorated due to prolonged exposure to engine heat in the turbocharger/exhaust area. Multiple wiring connectors exhibited brittle, cracked insulation with exposed conductors.  The degraded wiring began shorting within the ignition system, causing engine misfires, ignition circuit faults, and eventual loss of engine operation. While being operated by a rental customer the vehicle developed severe misfires followed by electrical shorting, smoke, localized flames in the engine harness area, and eventual engine shutdown. The flames self-extinguished after the electrical shorting stopped, but portions of the harness insulation showed thermal damage and overheating. The customer became stranded due to the vehicle becoming inoperable.  Diagnostic faults included ignition coil circuit open faults and ignition primary circuit faults. The vehicle ultimately became inoperable due to the electrical failure.  Inspection revealed multiple adjacent ignition harness connectors showing progressive heat-related insulation degradation in the same high-temperature area, indicating a broader harness material failure rather than isolated damage.  This failure occurred on a 5-year-old vehicle. Engine wiring harness insulation should not prematurely degrade and short under normal operating conditions.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2205060"},{"cmplid":"2204141","date_received":"2026-05-07","make":"MERCEDES-BENZ","model":"C300","model_year":2015,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"STEERING","description":"I was driving my car was sputtering or trying to shut off while I press the gas and I let go of the gas and it catches and stayed on. I took it to the dealership and they said they found nothing wrong. May 3rd around 12pm im driving on the freeway and as im getting on the express lane going 60 it dies and I couldn't move the steering wheel and I slammed into a guardrail. After doing research my car (vin [XXX] ) had multiple recals from the fuel pump and steering wheel and the dealership never fixed or checked any recalls before selling it to me.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.morvs.ai/vehicle-complaint/2204141"},{"cmplid":"2204142","date_received":"2026-05-07","make":"MERCEDES-BENZ","model":"C300","model_year":2015,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"ELECTRICAL SYSTEM","description":"I was driving my car was sputtering or trying to shut off while I press the gas and I let go of the gas and it catches and stayed on. I took it to the dealership and they said they found nothing wrong. May 3rd around 12pm im driving on the freeway and as im getting on the express lane going 60 it dies and I couldn't move the steering wheel and I slammed into a guardrail. After doing research my car (vin [XXX] ) had multiple recals from the fuel pump and steering wheel and the dealership never fixed or checked any recalls before selling it to me.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.morvs.ai/vehicle-complaint/2204142"},{"cmplid":"2204143","date_received":"2026-05-07","make":"MERCEDES-BENZ","model":"C300","model_year":2015,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"FUEL/PROPULSION SYSTEM","description":"I was driving my car was sputtering or trying to shut off while I press the gas and I let go of the gas and it catches and stayed on. I took it to the dealership and they said they found nothing wrong. May 3rd around 12pm im driving on the freeway and as im getting on the express lane going 60 it dies and I couldn't move the steering wheel and I slammed into a guardrail. After doing research my car (vin [XXX] ) had multiple recals from the fuel pump and steering wheel and the dealership never fixed or checked any recalls before selling it to me.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.morvs.ai/vehicle-complaint/2204143"},{"cmplid":"2203249","date_received":"2026-05-04","make":"MERCEDES-BENZ","model":"GLC 300 4MATIC","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"FORWARD COLLISION AVOIDANCE","description":"The contact owns a 2024 Mercedes-Benz GLC 300. The contact stated that while driving at approximately 35 MPH, the brake was applied unexpectedly without the contact depressing the brake pedal. The contact stated that she was unsure if the forward collision system was turned on at that time. The driver's seat belt tightened, and she sustained a bruise on her left arm and soreness on her chest. Medical attention was required. The vehicle was taken to a dealer where they were not able to replicate the failure. On another occasion, while parked, the tailgate was opened as groceries were being loaded into the rear cargo area. The tailgate closed inadvertently and struck the contact's head. The contact sustained head and neck injuries, and medical attention was required. The vehicle was taken to a dealer where the failure was not able to be replicated. The manufacturer was notified of both failures and advised that the automatic tailgate closing feature could be removed from the vehicle. The failure mileage was 31,153","canonical_url":"https://api.morvs.ai/vehicle-complaint/2203249"},{"cmplid":"2203250","date_received":"2026-05-04","make":"MERCEDES-BENZ","model":"GLC 300 4MATIC","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"STRUCTURE:BODY:HATCHBACK/LIFTGATE","description":"The contact owns a 2024 Mercedes-Benz GLC 300. The contact stated that while driving at approximately 35 MPH, the brake was applied unexpectedly without the contact depressing the brake pedal. The contact stated that she was unsure if the forward collision system was turned on at that time. The driver's seat belt tightened, and she sustained a bruise on her left arm and soreness on her chest. Medical attention was required. The vehicle was taken to a dealer where they were not able to replicate the failure. On another occasion, while parked, the tailgate was opened as groceries were being loaded into the rear cargo area. The tailgate closed inadvertently and struck the contact's head. The contact sustained head and neck injuries, and medical attention was required. The vehicle was taken to a dealer where the failure was not able to be replicated. The manufacturer was notified of both failures and advised that the automatic tailgate closing feature could be removed from the vehicle. The failure mileage was 31,153","canonical_url":"https://api.morvs.ai/vehicle-complaint/2203250"},{"cmplid":"2203251","date_received":"2026-05-04","make":"MERCEDES-BENZ","model":"GLC 300 4MATIC","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"The contact owns a 2024 Mercedes-Benz GLC 300. The contact stated that while driving at approximately 35 MPH, the brake was applied unexpectedly without the contact depressing the brake pedal. The contact stated that she was unsure if the forward collision system was turned on at that time. The driver's seat belt tightened, and she sustained a bruise on her left arm and soreness on her chest. Medical attention was required. The vehicle was taken to a dealer where they were not able to replicate the failure. On another occasion, while parked, the tailgate was opened as groceries were being loaded into the rear cargo area. The tailgate closed inadvertently and struck the contact's head. The contact sustained head and neck injuries, and medical attention was required. The vehicle was taken to a dealer where the failure was not able to be replicated. The manufacturer was notified of both failures and advised that the automatic tailgate closing feature could be removed from the vehicle. The failure mileage was 31,153","canonical_url":"https://api.morvs.ai/vehicle-complaint/2203251"},{"cmplid":"2200379","date_received":"2026-04-24","make":"MERCEDES-BENZ","model":"C300","model_year":2016,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"STRUCTURE:BODY","description":"Panoramic sunroof fails to open/ close evenly due to binding issue and plastic track failure. One side binds while the other moves, causing glass to tilt and jam. Risk of dangerous injury including glass shattering, sudden detachment, distraction while driving, and water intrusion affecting airbags/electronics.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2200379"},{"cmplid":"2200380","date_received":"2026-04-24","make":"MERCEDES-BENZ","model":"C300","model_year":2016,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"UNKNOWN OR OTHER","description":"Panoramic sunroof fails to open/ close evenly due to binding issue and plastic track failure. One side binds while the other moves, causing glass to tilt and jam. Risk of dangerous injury including glass shattering, sudden detachment, distraction while driving, and water intrusion affecting airbags/electronics.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2200380"},{"cmplid":"2199506","date_received":"2026-04-22","make":"MERCEDES-BENZ","model":"GLE 350","model_year":2018,"deaths":1,"injured":1,"fire":0,"crash":1,"component_desc":"ELECTRICAL SYSTEM","description":"Mercedes-Benz USA, LLC; Case: XXX  My concerns has been denied and overlooked by Mercedes-Benz USA, LLC multiple times since Jan 2026--interims of defective electric system causing sudden locking of steering wheel and shut down car , due to malfunctioning electric system resulting in car crash into another parked car on the street, took car to auto body shop who diagnosed gas gauge misread as empty gas tank even though tank was 3/4 full , due to this car was  totally locked out when driving on the street and  hit another parked car due to loss of control.   i have been in communication with Mercedes and they stated car was functioning fine and there was no defect or malfunction ,which i don't agree, as a results my wife into crash and sustained injuries  I need your help to resolve this issue  thx   [XXX]  & [XXX]   [XXX]  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.morvs.ai/vehicle-complaint/2199506"},{"cmplid":"2198459","date_received":"2026-04-20","make":"MERCEDES-BENZ","model":"E 300","model_year":2019,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"UNKNOWN OR OTHER","description":"As I was entering the vehicle and getting into my seat, my right ring finger became caught in the passenger-side window as it was closing. The window failed to stop or reverse upon encountering my finger, which is a critical safety function designed to prevent exactly this type of injury. Instead, the window continued to close with full force, crushing my finger and holding it trapped. The pressure was so severe that it ripped my nail and nail bed out and caused a displaced fracture.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2198459"},{"cmplid":"2197773","date_received":"2026-04-17","make":"MERCEDES-BENZ","model":"EQS 450+","model_year":2023,"deaths":0,"injured":2,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"While making a left turn at low speed, I applied the brakes, but the vehicle did not respond as expected and instead appeared to drift, surge, or accelerate forward. The vehicle struck a fire hydrant and a bus stop pole before crashing into a tree. Airbags deployed and both occupants sustained injuries. I suspect a possible malfunction involving braking, propulsion, electrical, or speed control systems. No final cause has been determined. The vehicle should still be available for inspection. Mercedes-Benz USA has opened a case regarding this incident.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2197773"},{"cmplid":"2197774","date_received":"2026-04-17","make":"MERCEDES-BENZ","model":"EQS 450+","model_year":2023,"deaths":0,"injured":2,"fire":0,"crash":1,"component_desc":"ELECTRICAL SYSTEM","description":"While making a left turn at low speed, I applied the brakes, but the vehicle did not respond as expected and instead appeared to drift, surge, or accelerate forward. The vehicle struck a fire hydrant and a bus stop pole before crashing into a tree. Airbags deployed and both occupants sustained injuries. I suspect a possible malfunction involving braking, propulsion, electrical, or speed control systems. No final cause has been determined. The vehicle should still be available for inspection. Mercedes-Benz USA has opened a case regarding this incident.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2197774"}]}