{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.ai-analytics.org/api/v1/nhtsa/complaints/check?make=NORTHWOOD","name":"NORTHWOOD","_source":{"data_provider":"AI Analytics","data_provider_url":"https://api.ai-analytics.org","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-09-10T12:40:21.201Z"},"summary":{"total_complaints":7,"deaths":0,"injured":0,"fires":3},"top_components":[{"component_desc":"SUSPENSION","n":2},{"component_desc":"WHEELS","n":1},{"component_desc":"TRAILER HITCHES","n":1},{"component_desc":"STRUCTURE:BODY","n":1},{"component_desc":"EQUIPMENT:RECREATIONAL VEHICLE/TRAILER","n":1},{"component_desc":"ELECTRICAL SYSTEM","n":1}],"recent_complaints":[{"cmplid":"1598128","date_received":"2019-08-28","make":"NORTHWOOD","model":"ARCTIC FOX","model_year":2019,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"TL* THE CONTACT OWNS A 2019 NORTHWOOD ARCTIC FOX RV CONNECTED TO A 2015 CHEVROLET SILVERADO 2500 HD. THE CONTACT NOTICED THAT THERE WAS A BURNING ODOR COMING  FROM INSIDE OF THE RV AND NOTICED THAT THE POWER PANEL WAS MELTING. THE RV WAS TAKEN TO KELLY RV INC 60 OLD RTE 15, NEW COLUMBIA, PA 17856 WHERE THEY INFORMED THE CONTACT THAT THE ELECTRIC PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, SOME OF THE PARTS IN THE PANEL WAS NOT REPAIRABLE.  THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1598128"},{"cmplid":"1125992","date_received":"2014-10-31","make":"ARTIC FOX","model":"WOLF CREEK 840","model_year":2014,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SUSPENSION","description":"I WAS ASSURED MY TRUCK CAMPER WAS SAFE AND LEGAL WHEN IN FACT IT WAS AT LEAST 1200 LBS ABOVE THE LEGAL LIMIT AS SOLD AND EMPTY.    I WAS TOLD THAT MY TIRES, SUSPENSION, BRAKES AND SHOCKS WERE FINE WHEN IN FACT THEY WERE INADEQUATE.    ON THE 3RD DAY AND THE FIRST TIME ON A DIRT ROAD THE VEHICLE WAS DAMAGED BY ROCKING VIOLENTLY FROM SIDE-TO-SIDE WHICH CAUSE THE REAR DRIVER'S SUPPORT POST TO HIT THE GROUND.    WE WERE FORTUNATE NOT TO HAVE A MORE SERIOUS ACCIDENT.  WE HAD NO REASON TO SUSPECT WE WERE OVERLOADED BECAUSE THE STICKER INDICATED THE CAMPER WEIGHT WAS ONLY 2300 LBS WHEN IN FACT, ASSUMING MY F250 WEIGHS IN AT 5600 LBS, THE CAMPER WAS AT LEAST TWICE THE ADVERTISED WEIGHT.    AT THE PRESENT TIME I CANNOT REMOVE THE CAMPER AND I CANNOT LEGALLY DRIVE MY TRUCK.    HERE'S IS WHAT THE DEALER SAID IN A BBB COMPLAINT IN RESPONSE:  \"NOT ONLY WAS THE CAMPER IN THEIR CARE, CUSTODY AND CONTROL, BUT THEY WERE ADMITTEDLY DRIVING IT THROUGH A STREAM. WE HAVE NO KNOWLEDGE HOW FAST THEY WERE GOING, HOW DEEP THE 'SMALL STREAM' WAS, HOW MUCH GEAR THEY HAD LOADED IN THE CAMPER OR ANY OTHER FACTORS RELATED TO THEIR ACCIDENTWE WERE 800 MILES AWAY! REGARDLESS, OUR RESPONSIBILITY IS THAT THE CAMPER IS IN PROPER WORKING CONDITION, THE TRUCK HE DECIDES TO USE TO HAUL IT WITH, HOW AND WHERE THEY DRIVE IT, HOW MUCH WEIGHT THEY PUT IN IT AND WHERE THEY TAKE IT ARE ALL OBVIOUSLY HIS RESPONSIBILITY.\" [DEALERSHIP OWNER].  *TR","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1125992"},{"cmplid":"1125993","date_received":"2014-10-31","make":"ARTIC FOX","model":"WOLF CREEK 840","model_year":2014,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"WHEELS","description":"I WAS ASSURED MY TRUCK CAMPER WAS SAFE AND LEGAL WHEN IN FACT IT WAS AT LEAST 1200 LBS ABOVE THE LEGAL LIMIT AS SOLD AND EMPTY.    I WAS TOLD THAT MY TIRES, SUSPENSION, BRAKES AND SHOCKS WERE FINE WHEN IN FACT THEY WERE INADEQUATE.    ON THE 3RD DAY AND THE FIRST TIME ON A DIRT ROAD THE VEHICLE WAS DAMAGED BY ROCKING VIOLENTLY FROM SIDE-TO-SIDE WHICH CAUSE THE REAR DRIVER'S SUPPORT POST TO HIT THE GROUND.    WE WERE FORTUNATE NOT TO HAVE A MORE SERIOUS ACCIDENT.  WE HAD NO REASON TO SUSPECT WE WERE OVERLOADED BECAUSE THE STICKER INDICATED THE CAMPER WEIGHT WAS ONLY 2300 LBS WHEN IN FACT, ASSUMING MY F250 WEIGHS IN AT 5600 LBS, THE CAMPER WAS AT LEAST TWICE THE ADVERTISED WEIGHT.    AT THE PRESENT TIME I CANNOT REMOVE THE CAMPER AND I CANNOT LEGALLY DRIVE MY TRUCK.    HERE'S IS WHAT THE DEALER SAID IN A BBB COMPLAINT IN RESPONSE:  \"NOT ONLY WAS THE CAMPER IN THEIR CARE, CUSTODY AND CONTROL, BUT THEY WERE ADMITTEDLY DRIVING IT THROUGH A STREAM. WE HAVE NO KNOWLEDGE HOW FAST THEY WERE GOING, HOW DEEP THE 'SMALL STREAM' WAS, HOW MUCH GEAR THEY HAD LOADED IN THE CAMPER OR ANY OTHER FACTORS RELATED TO THEIR ACCIDENTWE WERE 800 MILES AWAY! REGARDLESS, OUR RESPONSIBILITY IS THAT THE CAMPER IS IN PROPER WORKING CONDITION, THE TRUCK HE DECIDES TO USE TO HAUL IT WITH, HOW AND WHERE THEY DRIVE IT, HOW MUCH WEIGHT THEY PUT IN IT AND WHERE THEY TAKE IT ARE ALL OBVIOUSLY HIS RESPONSIBILITY.\" [DEALERSHIP OWNER].  *TR","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1125993"},{"cmplid":"1125994","date_received":"2014-10-31","make":"ARTIC FOX","model":"WOLF CREEK 840","model_year":2014,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"STRUCTURE:BODY","description":"I WAS ASSURED MY TRUCK CAMPER WAS SAFE AND LEGAL WHEN IN FACT IT WAS AT LEAST 1200 LBS ABOVE THE LEGAL LIMIT AS SOLD AND EMPTY.    I WAS TOLD THAT MY TIRES, SUSPENSION, BRAKES AND SHOCKS WERE FINE WHEN IN FACT THEY WERE INADEQUATE.    ON THE 3RD DAY AND THE FIRST TIME ON A DIRT ROAD THE VEHICLE WAS DAMAGED BY ROCKING VIOLENTLY FROM SIDE-TO-SIDE WHICH CAUSE THE REAR DRIVER'S SUPPORT POST TO HIT THE GROUND.    WE WERE FORTUNATE NOT TO HAVE A MORE SERIOUS ACCIDENT.  WE HAD NO REASON TO SUSPECT WE WERE OVERLOADED BECAUSE THE STICKER INDICATED THE CAMPER WEIGHT WAS ONLY 2300 LBS WHEN IN FACT, ASSUMING MY F250 WEIGHS IN AT 5600 LBS, THE CAMPER WAS AT LEAST TWICE THE ADVERTISED WEIGHT.    AT THE PRESENT TIME I CANNOT REMOVE THE CAMPER AND I CANNOT LEGALLY DRIVE MY TRUCK.    HERE'S IS WHAT THE DEALER SAID IN A BBB COMPLAINT IN RESPONSE:  \"NOT ONLY WAS THE CAMPER IN THEIR CARE, CUSTODY AND CONTROL, BUT THEY WERE ADMITTEDLY DRIVING IT THROUGH A STREAM. WE HAVE NO KNOWLEDGE HOW FAST THEY WERE GOING, HOW DEEP THE 'SMALL STREAM' WAS, HOW MUCH GEAR THEY HAD LOADED IN THE CAMPER OR ANY OTHER FACTORS RELATED TO THEIR ACCIDENTWE WERE 800 MILES AWAY! REGARDLESS, OUR RESPONSIBILITY IS THAT THE CAMPER IS IN PROPER WORKING CONDITION, THE TRUCK HE DECIDES TO USE TO HAUL IT WITH, HOW AND WHERE THEY DRIVE IT, HOW MUCH WEIGHT THEY PUT IN IT AND WHERE THEY TAKE IT ARE ALL OBVIOUSLY HIS RESPONSIBILITY.\" [DEALERSHIP OWNER].  *TR","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1125994"},{"cmplid":"994623","date_received":"2013-07-17","make":"ARTIC FOX","model":"ARTIC FOX","model_year":2013,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"EQUIPMENT:RECREATIONAL VEHICLE/TRAILER","description":"TL* THE CONTACT OWNS A 2013 ARCTIC FOX TRAVEL TRAILER WITH A HIGH POINTE MICROWAVE MODEL (EM925RCW). THE CONTACT STATED THAT THE MICROWAVE WAS PLUGGED IN BUT NOT IN USE WHEN IT CAUGHT ON FIRE.  THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DETERMINE WHAT CAUSED THE FIRE. THE MICROWAVE WAS NOT REPLACED.  *TR","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/994623"},{"cmplid":"945061","date_received":"2012-10-17","make":"NORTHWOOD","model":"NASH","model_year":2012,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"TRAILER HITCHES","description":"LETTER FROM SENATOR MCCAIN ON BEHALF OF CONSTITUENT RE PROBLEMS ENCOUNTERED WITH HER 2012 NASH TRAILER (DOT/I#S 2012 251) NOTE: RESPOND DIRECTLY TO CONSTITUENT *TGW  THE CONSUMER STATED HE HAD AN ACCIDENT WITH HIS BRAND NEW 2012 NORTHWOOD NASH TRAILER. HE STATED THE INCIDENT COULD HAVE BEEN PREVENTED HAD SWAY BARS BEEN USED FOR THE WEIGHT OF THE DISTRIBUTION HITCH. WHEN THE CONSUMERS HUSBAND REACHED HIS RENTED SPACE FOR THE RV, IT WAS SOON DISCOVERED THEY COULD NOT GET IT UNHITCHED. THEY CALLED THE DEALER, WHO WALKED THEM THROUGH ON HOW TO GET IT UNHITCHED WITH THE DISTRIBUTION BARS. THE HITCH WAS TAKEN BACK TO THE DEALER, BECAUSE IT WAS USED AND PARTS WERE MISSING.  THE DEALER STATED EVERYTHING WAS FIXED. DURING A TRIP, THE CONSUMER NOTICED THE TRAILER SEEMED TO HAVE SOME SWAY WHEN THEY PASSED BY OTHER LARGE VEHICLES. AS THE CONSUMERS HUSBAND CONTINUED TO DRIVE,  HE BEGAN CLIMBING A HILL, AS THEY PASSED A FED EX SEMI TRUCK, THE TRAILER WAS PUSHED FROM THE AIR OF PASSING THE SEMI TRUCK AND STARTED SWAYING OUT OF CONTROL. THE CONSUMER'S HUSBAND ATTEMPTED TO KEEP THE TRAILER ON THE ROAD, BUT IT THREW THEM AROUND, UNTIL IT JACK-KNIFED AND FELL ON ITS SIDE AND SLID FOR A WHILE. IT FLIPPED OVER THE VEHICLE THEY WERE TOWING INTO ONCOMING TRAFFIC AND PUSHED THE REAR OF THE TRUCK INTO THE AIR.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/945061"},{"cmplid":"825280","date_received":"2010-11-10","make":"ARCTIC FOX","model":"215R","model_year":2008,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"SUSPENSION","description":"AXLE FAILURE UNDER NORMAL DRIVING CONDITIONS.  COMPLETE FRACTURE OF AXLE AT U BOLT BRACKET; FRICTION OF TIRE ON FRAME CAUSED BURNING AND SHREDDING OF TIRE.  AXLE SUPPLIED BY LIPPERT COMPONENTS - SN: 045-000704517.  PHOTOS AVAILABLE ON REQUEST.  UPDATED 11/22/11 *CN","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/825280"}]}