{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.ai-analytics.org/api/v1/nhtsa/complaints/check?make=ORION","name":"ORION","_source":{"data_provider":"AI Analytics","data_provider_url":"https://api.ai-analytics.org","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-08-21T21:35:01.209Z"},"summary":{"total_complaints":8,"deaths":0,"injured":0,"fires":8},"top_components":[{"component_desc":"SERVICE BRAKES, HYDRAULIC","n":3},{"component_desc":"TIRES","n":1},{"component_desc":"FUEL SYSTEM, OTHER","n":1},{"component_desc":"ENGINE AND ENGINE COOLING:ENGINE:GASOLINE","n":1},{"component_desc":"ENGINE AND ENGINE COOLING:ENGINE","n":1},{"component_desc":"ELECTRICAL SYSTEM","n":1}],"recent_complaints":[{"cmplid":"684934","date_received":"2008-08-25","make":"ORION","model":"VII","model_year":2007,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"A PORT AUTHORITY OWNED 2006 ORION VI DIESEL POWERED AIRPORT SHUTTLE BUS WAS DESTROYED BY FIRE ON 6/28/08 AT ABOUT 12:00 A.M. FORTUNATELY THE BUS WAS NOT CARRYING PASSENGERS AT THE TIME, AS THE FIRE SPREAD QUICKLY AND DESTROYED THE BUS EVEN THOUGH IT WAS EQUIPPED WITH AN ON-BOARD FIRE SUPPRESSION SYSTEM THAT DISCHARGED AGENT INTO THE ENGINE COMPARTMENT.   FOLLOWING AN INVESTIGATION BY A FORENSIC ENGINEER WITH EXTENSIVE EXPERIENCE IN DIESEL FIRES, IT WAS DETERMINED THAT THE PROBABLE CAUSE OF THE FIRE WAS THE WEAR AND SHORTING OF WIRES FROM THE ALTERNATOR THAT WERE CHAFFING ON THE #5 CYLINDER DIESEL INJECTOR LINE.  UPON REMOVAL IT WAS DISCOVERED THAT THE LINE WAS MELTED AND A HOLE BURNED THROUGH THE STEEL TUBE ALLOWING THE SPRAYING OF HIGH PRESSURE DIESEL FUEL.  UPON INVESTIGATING OTHER BUSES OF THE SAME MANUFACTURING GROUP APPROXIMATELY 15 OUT OF 17 BUSES DISPLAYED AT LEAST SOME WEAR, AND 7 HAD PHYSICAL GROOVING ON THE INJECTOR LINE.    *TR","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/684934"},{"cmplid":"684935","date_received":"2008-08-25","make":"ORION","model":"VII","model_year":2007,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"FUEL SYSTEM, OTHER","description":"A PORT AUTHORITY OWNED 2006 ORION VI DIESEL POWERED AIRPORT SHUTTLE BUS WAS DESTROYED BY FIRE ON 6/28/08 AT ABOUT 12:00 A.M. FORTUNATELY THE BUS WAS NOT CARRYING PASSENGERS AT THE TIME, AS THE FIRE SPREAD QUICKLY AND DESTROYED THE BUS EVEN THOUGH IT WAS EQUIPPED WITH AN ON-BOARD FIRE SUPPRESSION SYSTEM THAT DISCHARGED AGENT INTO THE ENGINE COMPARTMENT.   FOLLOWING AN INVESTIGATION BY A FORENSIC ENGINEER WITH EXTENSIVE EXPERIENCE IN DIESEL FIRES, IT WAS DETERMINED THAT THE PROBABLE CAUSE OF THE FIRE WAS THE WEAR AND SHORTING OF WIRES FROM THE ALTERNATOR THAT WERE CHAFFING ON THE #5 CYLINDER DIESEL INJECTOR LINE.  UPON REMOVAL IT WAS DISCOVERED THAT THE LINE WAS MELTED AND A HOLE BURNED THROUGH THE STEEL TUBE ALLOWING THE SPRAYING OF HIGH PRESSURE DIESEL FUEL.  UPON INVESTIGATING OTHER BUSES OF THE SAME MANUFACTURING GROUP APPROXIMATELY 15 OUT OF 17 BUSES DISPLAYED AT LEAST SOME WEAR, AND 7 HAD PHYSICAL GROOVING ON THE INJECTOR LINE.    *TR","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/684935"},{"cmplid":"533545","date_received":"2005-05-04","make":"ORION","model":"VI","model_year":2000,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"SERVICE BRAKES, HYDRAULIC","description":"A FIRE ORIGINATED FROM THE RIGHT REAR SIDE BRAKE DRUM DESTROYED THIS BUS.AFTER REVIEWING COMPLAINT NUMBER 10082983  & 10119358. I BELIEVE THIS INCIDENT IS RELATED TO THE FIRE OF OUR BUS.  I REQUEST AN INVESTIGATION BECAUSE THIS IS A TRANSIT BUS AND THE SAFETY OF PASSENGERS IS OF CONCERN.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/533545"},{"cmplid":"532876","date_received":"2005-05-02","make":"ORION","model":"VI","model_year":2000,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"SERVICE BRAKES, HYDRAULIC","description":"A FIRE ORIGINATING FROM THE RIGHT REAR SIDE BRAKE DRUM DESTROYED THIS BUS.  AFTER REVIWING PRIOR COMPLAINT NUMBER 10082983, WE BELIEVE THIS INCIDENT IS RELATED TO THE INCIDENT THAT WAS THE SUBJECT OF COMPAINT # 10082983.  WE REQUEST AN INVESTIGATION BECAUSE THIS IS A TRANSIT BUS AND THE SAFETY OF PASSENGERS IS OF CONCERN.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/532876"},{"cmplid":"532877","date_received":"2005-05-02","make":"ORION","model":"VI","model_year":2000,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"TIRES","description":"A FIRE ORIGINATING FROM THE RIGHT REAR SIDE BRAKE DRUM DESTROYED THIS BUS.  AFTER REVIWING PRIOR COMPLAINT NUMBER 10082983, WE BELIEVE THIS INCIDENT IS RELATED TO THE INCIDENT THAT WAS THE SUBJECT OF COMPAINT # 10082983.  WE REQUEST AN INVESTIGATION BECAUSE THIS IS A TRANSIT BUS AND THE SAFETY OF PASSENGERS IS OF CONCERN.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/532877"},{"cmplid":"501402","date_received":"2004-10-13","make":"ORION","model":"VI","model_year":1999,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ENGINE AND ENGINE COOLING:ENGINE","description":"WHILE DRIVING 25 MPH, THE CONSUMER WAS INFORMED BY OTHER DRIVER'S THAT THE VEHICLE WAS ON FIRE.   THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER.   THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND NO ONE WAS INJURED.    THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME.   PLEASE PROVIDE FURTHER DETAILS. *JB","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/501402"},{"cmplid":"487512","date_received":"2004-07-30","make":"ORION","model":"VI","model_year":2000,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"SERVICE BRAKES, HYDRAULIC","description":"1) INTERUPTION OF SERVICE REPORTED BY BUS OPERATOR AND FIRE DEPARTMENT REQUESTED.  2) MECHANICAL FAILURE OF PNEUMATIC BRAKE CHAMBER CAUSING BRAKES TO DRAG RESULTING IN SUFFICIENT HEAT TO IGNITE THE TIRE AND THE SURROUNDING AREAS OF THE VEHICLE.  3) ALTERNATE BRAKE CHAMBER HAS BEEN RESEARCHED, TESTED AND IMPLEMENTATION STARTED.*AK","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/487512"},{"cmplid":"366306","date_received":"2002-04-29","make":"ORION","model":"ORION","model_year":1998,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ENGINE AND ENGINE COOLING:ENGINE:GASOLINE","description":"ORION RECEIVED NOTICE OF A BUS FIRE ON A 1998 OPERATED BY COMMAND BUS COMPANY.  AN INVESTIGATION CONCLUDED THAT THE THE FIRE WAS CAUSED BY IGNITION OF THE HYDRAULIC FLUID RELEASED FROM THE FAN MOTOR HOSE CONNECTION INTO THE ENGINE COMPARTMENT.  THE O-RING REMOVED FROM THE FAN MOTOR WAS DAMAGED AND WAS NOT INSTALLED AS RECOMMENDED BY ORION IN THE SERVICE MANUAL.  *TT","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/366306"}]}