{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.ai-analytics.org/api/v1/nhtsa/complaints/check?make=PIERCE","name":"PIERCE","_source":{"data_provider":"AI Analytics","data_provider_url":"https://api.ai-analytics.org","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-07-18T17:30:47.514Z"},"summary":{"total_complaints":11,"deaths":1,"injured":19,"fires":5},"top_components":[{"component_desc":"UNKNOWN OR OTHER","n":3},{"component_desc":"SEATS","n":2},{"component_desc":"STRUCTURE:BODY","n":1},{"component_desc":"STEERING","n":1},{"component_desc":"SERVICE BRAKES","n":1},{"component_desc":"SEAT BELTS:FRONT","n":1},{"component_desc":"ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER","n":1},{"component_desc":"ELECTRICAL SYSTEM","n":1}],"recent_complaints":[{"cmplid":"1835979","date_received":"2022-08-25","make":"PIERCE","model":"ARROW XT","model_year":2016,"deaths":0,"injured":3,"fire":1,"crash":0,"component_desc":"UNKNOWN OR OTHER","description":"While working at the scene of a residential structure fire, the Pierce aerial ladder was extended with three firefighters on the platform conducting ventilation operations. During the operation fire conditions rapidly changed engulfing the platform in fire. A crew member on the platform engaged the control pulling it down to raise the aerial device and the aerial slammed into roof of the residential structure, the aerial device lowering instead of raising. This increased the intensity of the fire and created warning alarms to go off on the CommandZone screen including collision avoidance and temperature warning. A firefighter on the turntable seeing what was happening raised the aerial device utilizing the controls on the turntable. Fearing for their lives, one firefighter jumped off the platform to an adjoining roof and the other two firefighter descended down the aerial ladder. Two firefighters received 1st degree burns and one firefighter received 2nd degree burns to his scalp. The platform of the aerial device sustained significant heat damage as depicted in the attached photos. This vehicle was part of NHSTA recall 19V-022, Pierce’s recall number is 74B295. Pierce states the recall was completed on this vehicle on April 4, 2019.  At this time we are waiting on Pierce Manufacturing to provide further direction on repairs.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1835979"},{"cmplid":"1552697","date_received":"2019-03-28","make":"PIERCE","model":"SABER","model_year":2016,"deaths":0,"injured":2,"fire":1,"crash":0,"component_desc":"SERVICE BRAKES","description":"CITY OF DAYTON FIRE-RESCUE FIREFIGHTERS WERE RETURNING FROM A FIRE ALARM WHEN THEY NOTICED A \"BURNING WIRES\" SMELL IN THE PASSENGER COMPARTMENT OF THE 2016 PIERCE SABER THEY WERE DRIVING.  AS FIREFIGHTERS WERE ATTEMPTING TO FIND A SAFE LOCATION TO STOP THE TRUCK, ALL OF THE CAB AND DASH LIGHTS BEGAN TO FLICKER ON AND OFF REPEATEDLY.  THE PASSENGER COMPARTMENT OF THE TRUCK RAPIDLY FILLED WITH SMOKE AND THE DRIVER/OPERATOR HAD TO MAKE AN EMERGENCY STOP WITH HIS VISION IMPAIRED BY SMOKE.  AS FIREFIGHTERS WERE EXITING THE APPARATUS, THE DRIVER/OPERATOR WAS ABLE TO SHUT THE ENGINE DOWN AND TURN OFF THE ELECTRICAL POWER.  FIREFIGHTERS HAD TO REMOVE TWO PANELS IN THE PASSENGER SIDE DASH/FLOORBOARD TO EXPOSE THE FLAMES.  THE FIRE WAS EXTINGUISHED WITH AN ABC DRY CHEMICAL EXTINGUISHER.  TWO FIREFIGHTERS WERE EXPOSED TO SMOKE AND TOXIC GASES PRODUCED BY FLAMING COMBUSTION.  BOTH WERE EVALUATED ON SCENE AND REFUSED FURTHER MEDICAL TREATMENT AT THAT TIME.    THE FLAMES WERE SEEN BEHIND THE CIRCUIT BOARD/FUSE PANEL, BUT THE HEAT WAS CONDUCTED THROUGH THE PANEL CAUSING DAMAGE AND DISCOLORATION TO THE FRONT OF THE BOARD.  SUBSEQUENT INSPECTION BY A PIERCE CERTIFIED MECHANIC (EVS FIRE APPARATUS) INDICATED THAT THE FIRE WAS CAUSED BY ELECTRICAL ARCING CAUSED BY A COOLANT LEAK IN THE TRUCK'S HEATER CORE.  HE REPORTED THAT THE FLUID HAD PENETRATED THE RELAY CONNECTED TO THE BACK OF THE BOARD THAT CONTROLLED THE ABS BRAKING SYSTEM.  THIS CASE APPEARS TO BE CONNECTED TO THE NATIONAL HIGHWAY TRANS","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1552697"},{"cmplid":"1552698","date_received":"2019-03-28","make":"PIERCE","model":"SABER","model_year":2016,"deaths":0,"injured":2,"fire":1,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"CITY OF DAYTON FIRE-RESCUE FIREFIGHTERS WERE RETURNING FROM A FIRE ALARM WHEN THEY NOTICED A \"BURNING WIRES\" SMELL IN THE PASSENGER COMPARTMENT OF THE 2016 PIERCE SABER THEY WERE DRIVING.  AS FIREFIGHTERS WERE ATTEMPTING TO FIND A SAFE LOCATION TO STOP THE TRUCK, ALL OF THE CAB AND DASH LIGHTS BEGAN TO FLICKER ON AND OFF REPEATEDLY.  THE PASSENGER COMPARTMENT OF THE TRUCK RAPIDLY FILLED WITH SMOKE AND THE DRIVER/OPERATOR HAD TO MAKE AN EMERGENCY STOP WITH HIS VISION IMPAIRED BY SMOKE.  AS FIREFIGHTERS WERE EXITING THE APPARATUS, THE DRIVER/OPERATOR WAS ABLE TO SHUT THE ENGINE DOWN AND TURN OFF THE ELECTRICAL POWER.  FIREFIGHTERS HAD TO REMOVE TWO PANELS IN THE PASSENGER SIDE DASH/FLOORBOARD TO EXPOSE THE FLAMES.  THE FIRE WAS EXTINGUISHED WITH AN ABC DRY CHEMICAL EXTINGUISHER.  TWO FIREFIGHTERS WERE EXPOSED TO SMOKE AND TOXIC GASES PRODUCED BY FLAMING COMBUSTION.  BOTH WERE EVALUATED ON SCENE AND REFUSED FURTHER MEDICAL TREATMENT AT THAT TIME.    THE FLAMES WERE SEEN BEHIND THE CIRCUIT BOARD/FUSE PANEL, BUT THE HEAT WAS CONDUCTED THROUGH THE PANEL CAUSING DAMAGE AND DISCOLORATION TO THE FRONT OF THE BOARD.  SUBSEQUENT INSPECTION BY A PIERCE CERTIFIED MECHANIC (EVS FIRE APPARATUS) INDICATED THAT THE FIRE WAS CAUSED BY ELECTRICAL ARCING CAUSED BY A COOLANT LEAK IN THE TRUCK'S HEATER CORE.  HE REPORTED THAT THE FLUID HAD PENETRATED THE RELAY CONNECTED TO THE BACK OF THE BOARD THAT CONTROLLED THE ABS BRAKING SYSTEM.  THIS CASE APPEARS TO BE CONNECTED TO THE NATIONAL HIGHWAY TRANS","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1552698"},{"cmplid":"1552699","date_received":"2019-03-28","make":"PIERCE","model":"SABER","model_year":2016,"deaths":0,"injured":2,"fire":1,"crash":0,"component_desc":"UNKNOWN OR OTHER","description":"CITY OF DAYTON FIRE-RESCUE FIREFIGHTERS WERE RETURNING FROM A FIRE ALARM WHEN THEY NOTICED A \"BURNING WIRES\" SMELL IN THE PASSENGER COMPARTMENT OF THE 2016 PIERCE SABER THEY WERE DRIVING.  AS FIREFIGHTERS WERE ATTEMPTING TO FIND A SAFE LOCATION TO STOP THE TRUCK, ALL OF THE CAB AND DASH LIGHTS BEGAN TO FLICKER ON AND OFF REPEATEDLY.  THE PASSENGER COMPARTMENT OF THE TRUCK RAPIDLY FILLED WITH SMOKE AND THE DRIVER/OPERATOR HAD TO MAKE AN EMERGENCY STOP WITH HIS VISION IMPAIRED BY SMOKE.  AS FIREFIGHTERS WERE EXITING THE APPARATUS, THE DRIVER/OPERATOR WAS ABLE TO SHUT THE ENGINE DOWN AND TURN OFF THE ELECTRICAL POWER.  FIREFIGHTERS HAD TO REMOVE TWO PANELS IN THE PASSENGER SIDE DASH/FLOORBOARD TO EXPOSE THE FLAMES.  THE FIRE WAS EXTINGUISHED WITH AN ABC DRY CHEMICAL EXTINGUISHER.  TWO FIREFIGHTERS WERE EXPOSED TO SMOKE AND TOXIC GASES PRODUCED BY FLAMING COMBUSTION.  BOTH WERE EVALUATED ON SCENE AND REFUSED FURTHER MEDICAL TREATMENT AT THAT TIME.    THE FLAMES WERE SEEN BEHIND THE CIRCUIT BOARD/FUSE PANEL, BUT THE HEAT WAS CONDUCTED THROUGH THE PANEL CAUSING DAMAGE AND DISCOLORATION TO THE FRONT OF THE BOARD.  SUBSEQUENT INSPECTION BY A PIERCE CERTIFIED MECHANIC (EVS FIRE APPARATUS) INDICATED THAT THE FIRE WAS CAUSED BY ELECTRICAL ARCING CAUSED BY A COOLANT LEAK IN THE TRUCK'S HEATER CORE.  HE REPORTED THAT THE FLUID HAD PENETRATED THE RELAY CONNECTED TO THE BACK OF THE BOARD THAT CONTROLLED THE ABS BRAKING SYSTEM.  THIS CASE APPEARS TO BE CONNECTED TO THE NATIONAL HIGHWAY TRANS","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1552699"},{"cmplid":"1479913","date_received":"2018-07-02","make":"PIERCE","model":"75' ALUMINUM LADDER","model_year":2005,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"UNKNOWN OR OTHER","description":"ON APRIL 11, 2018, WHILE OPERATING AT A TWO ALARM FIRE AT A THREE STORY RESIDENTIAL BUILDING, A 95 FOOT MID MOUNT AERIAL PLATFORM FAILED WITHOUT WARNING. THE BUCKET TRUCK WAS STATIONARY AND LADDER WAS EXTENDED TO ROOF. THE BUCKET WAS UNMANNED AND NO ONE WAS AT THE TURNTABLE. DURING OPERATIONS, THE LADDER DROPPED ONTO THE ROOF, AND THEN BUCKLED.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1479913"},{"cmplid":"1409780","date_received":"2017-09-22","make":"PIERCE","model":"QUANTUM","model_year":2005,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"STRUCTURE:BODY","description":"AFTER PARKING THE TRUCK WHEN THE DRIVER OPENED HIS DOOR THE STEPS DID NOT OPEN UP AND HE FELL TO THE GROUND.  AFTER INVESTIGATING THE ACCIDENT WE FOUND THAT THE ACTUATING ROD THAT RAISED AND LOWERS THE STEPS WAS BENT AND PREVENTED THE STEPS FROM LOWERING.  WE FEEL THAT THE SYSTEM SHOULD HAVE A FAIL SAFE AND THERE SHOULD BE A LARGER WARNING LABEL THAT CAN BE SEEN FROM THE RIDING POSITION.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1409780"},{"cmplid":"933734","date_received":"2012-08-13","make":"PIERCE","model":"ARROW XT","model_year":2008,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER","description":"OUR 2008 PIERCE FIRE TANKER/PUMPER TRUCK WAS RESPONDING TO A BLAZE OUTSIDE OF COROLLA IN THE OUTER BANKS.  ACCORDING TO THE DRIVER, WHEN HE CAME TO WHERE TO THE TRUCK WAS NEEDED TO ASSIST THE OTHER TRUCKS CONTROLLING THE FIRE, HE SAW A RED LIGHT ILLUMINATE ON THE DASH AND IMMEDIATELY A BALL OF FLAMES ERRUPTED FROM UNDERNEATH THE TRUCK.  NO DAMAGE WAS DONE INSIDE THE CAB BUT ALOT OF WIRING AND OTHER COMPONENTS WERE DAMAMGED.  THE TRUCK WAS TOWED TO AN AUTHORIZED DETROIT DIESEL REPAIR FACILITY UPON WHICH IT WAS DETERMINED THE TURBO HAD A CATASTROPHIC FAILURE WHICH CASUED THE FIRE.  THE TRUCK WAS EVENTUALLY REPAIRED BUT I HAVE BEEN GIVEN TO OTHER EXPLANATION OR REPORTS AS TO WHY THE TURBO FAILED PREMATURELY.  THIS TRUCK HAS VERY LOW MILEAGE AND HAS BEEN MAINTAINED.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/933734"},{"cmplid":"796938","date_received":"2010-07-02","make":"PIERCE","model":"QUANTUM","model_year":2001,"deaths":0,"injured":4,"fire":0,"crash":1,"component_desc":"STEERING","description":"AS A SERGEANT WITH THE MASS STATE POLICE RECONSTRUCTION TEAM WITH A BSME DEGREE, I'M INVESTIGATING AN INCIDENT WHEREAS A PIERCE FIRE TRUCK ROLLEDOVER @ 30 MPH WHILE TRAVELING ON A FLAT, LEVEL, AND STRAIGHT ROADWAY. EVERYTHING POINT TO A OSHKOSH ALL STEER MALIFUNCTION. PIERCE SAID THE PROBLEM WAS CAUSE BY UNEVEN BRAKING, I (AS AN ENGINEER) SAY NO. ALL EVIDENCE POINTS TO A MALFUNCTION OF THE REAR STEER AXLE.    I CAN BE REACHED AT MASSACHUSETTS STATE POLICE C.A.R.S. UNIT[XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/796938"},{"cmplid":"506439","date_received":"2004-11-12","make":"PIERCE","model":"CUSTOM CONTENDER","model_year":2001,"deaths":1,"injured":3,"fire":0,"crash":1,"component_desc":"SEAT BELTS:FRONT","description":"IT WAS IMPOSSIBLE TO PUT THE SAFETY BELT ON WHILE SITTING IN THE FACE FORWARD POSITION. ONE HAD TO TURN ALL THE WAY AROUND TO ATTACH THE SAFETY BELT.  *AK","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/506439"},{"cmplid":"36066","date_received":"1995-06-28","make":"PIERCE","model":"PIERCE","model_year":null,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"SEATS","description":"BOSTRUM AIR RIDE SEAT 705E PROPELLED DRIVER UPWARDS WHEN CROSSING RAILROAD TRACKS, RESULTING IN INJURY. (1ST VEHICLE ON  601095, 601096, 601097)*DSH","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/36066"},{"cmplid":"36444","date_received":"1995-06-28","make":"PIERCE","model":"PIERCE","model_year":null,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"SEATS","description":"BOSTRUM AIR RIDE SEAT 705E PROPELLED DRIVER UPWARDS WHEN CROSSING RAILROAD TRACKS, RESULTING IN INJURY. (1ST VEHICLE ON  601095, 601096, 601097)*DSH","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/36444"}]}