{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.ai-analytics.org/api/v1/nhtsa/complaints/check?make=PRIMEWELL","name":"PRIMEWELL","_source":{"data_provider":"AI Analytics","data_provider_url":"https://api.ai-analytics.org","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-08-18T14:31:39.841Z"},"summary":{"total_complaints":5,"deaths":0,"injured":3,"fires":1},"top_components":[{"component_desc":"TIRES","n":5}],"recent_complaints":[{"cmplid":"1944928","date_received":"2023-11-22","make":"PRIMEWELL","model":"VALERA SPORT AS","model_year":null,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"TIRES","description":"New tires (all 4) installed on November 4, 2023 at Walmart in Myrtle Beach, SC. Drove car to New Jersey on Nov. 5, arrived November 6. Tire pressure low indicator came on november 14. Drove to Old Bridge, NJ Walmart Auto Center to have them look at them. Arrived around 6 pm. Went isnide to request that car be put on lift to look at them, and fill with air. Female employee declined to put car up on lift, but had tech put aior in them. Told me to come back the next day to put up on lift. Light went off. Drove out to eat something at a Five Guys near the Walmart. Drove back to hotel in South Brunswick. Next day started driving back up to Old Bridge Walmart, was in traffic, braked and slid into car in front of me. Very little traction.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1944928"},{"cmplid":"1609823","date_received":"2019-10-07","make":"PRIMEWELL","model":"VALERA TOURING II","model_year":null,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"TIRES","description":"NO TRACTION, CAR SLID INTO ANOTHER CAR.  NOT THE FIRST TIME LOST TRACTION,  JUST COULDN'T CONTROL IT.  TIRES ARE ONLY 1 YR AND 3 MONTHS OLD.  HAVE PASSED 2 STATE INSPECTIONS.  ABOUT OF TREAD STILL ON THEM.  HAVE LOST TRACTION EVEN IN GOOD WEATHER.  WHEN I COMMENTED TO SOMEONE AT FIRESTONE THAT I KEPT LOSING TRACTION THEY REPLIED THEY AREN'T GOOD TIRES.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1609823"},{"cmplid":"1465124","date_received":"2018-04-30","make":"PRIMEWELL","model":"VALERA TOURING II","model_year":null,"deaths":0,"injured":2,"fire":0,"crash":0,"component_desc":"TIRES","description":"DRIVING ON HIGHWAY AND  DEFECTIVE TIRE BLEW OUT - NOT SURE OF CAUSE (TREAD SEPARATION, SIDEWALL CRACKS, ETC.)  INCIDENT TOSSED PASSENGERS VIOLENTLY ABOUT THE CAR - CAR SLIGHT AIRBORNE  DAMAGED WIRES UNDER HOOD OF CAR; CAR TOTALED","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1465124"},{"cmplid":"1385054","date_received":"2017-06-15","make":"PRIMEWELL","model":"VALERA TOURING II","model_year":null,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"TIRES","description":"TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA EQUIPPED WITH PRIMEWELL VALERA TOURING II TIRES, SIZE: 205/55/R16 (NA). WHILE DRIVING APPROXIMATELY 80 MPH, THE STEERING WHEEL BEGAN TO SEVERELY SHAKE AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE SPUN AROUND AND CAME TO A STOP. THE REAR DRIVER SIDE TIRE BEGAN TO SMOKE. THE CONTACT NOTICED THAT THE TIRE THREAD HAD TORN AND CAUSED THE TIRE WALL TO CAVE INWARDS. THE CONTACT HAD A CERTIFIED MECHANIC REPLACE THE TIRE WITH A SPARE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 90,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 39,000.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1385054"},{"cmplid":"1334203","date_received":"2016-11-16","make":"PRIMEWELL","model":"VALERA TOURING II","model_year":null,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"TIRES","description":"ON 11/15/2016, I PURCHASED 4 NEW PRIMEWELL VALERA TOURING TIRES, SIZE 205/55R16 FOR MY DAUGHTERS 2010 TOYOTA COROLLA S. I PURCHASED THE TIRES FROM FIRESTONE COMPLETE AUTO CARE, 10925 FM 1960 RD W HOUSTON, TX 77070  SHE IMMEDIATELY BEGIN DRIVING FROM HOUSTON TO RETURN TO COLLEGE STATION, TX WHERE SHE RESIDES.  SHE HAD ONLY TRAVELED APPROXIMATELY 50 MILES ON THE NEW TIRES WHEN SHE EXPERIENCED A REAR RIGHT BLOW OUT WHICH SENT HER CRASHING INTO THE HIGHWAY CONCRETE BARRIER.  SHE IS A BIT SHAKEN UP WITH STIFFNESS AND PAIN AND HER CAR IS DAMAGED IN SEVERAL AREAS.  I AM ASKING MY INSURANCE TO INVESTIGATE THE FULL DETAILS OF THE CRASH. I AM ALSO SPEAKING WITH FIRESTONE AND HOPE TO REACH THE MANUFACTURER OF THE TIRES AS WELL.  A DPS OFFICER WAS ONSITE TO MAKE A REPORT OF THE ACCIDENT AND THE PARTICULARS.   WHAT ASSISTANCE IN INFO CAN YOU PROVIDE ME AT THIS TIME ON ANY OTHER FAILURES OR INFO CONCERNING THESE TIRES OR THE MANUFACTURER? PLEASE ADVISE AND THANKS FOR ALL YOUR HELP.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1334203"}]}