{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.ai-analytics.org/api/v1/nhtsa/complaints/check?make=SPRINTER","name":"SPRINTER","_source":{"data_provider":"AI Analytics","data_provider_url":"https://api.ai-analytics.org","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-08-11T20:05:33.056Z"},"summary":{"total_complaints":27,"deaths":2,"injured":6,"fires":15},"top_components":[{"component_desc":"ELECTRICAL SYSTEM","n":5},{"component_desc":"UNKNOWN OR OTHER","n":4},{"component_desc":"ENGINE","n":3},{"component_desc":"FUEL/PROPULSION SYSTEM","n":2},{"component_desc":"EXTERIOR LIGHTING","n":2},{"component_desc":"VEHICLE SPEED CONTROL","n":1},{"component_desc":"SUSPENSION","n":1},{"component_desc":"STRUCTURE:BODY","n":1},{"component_desc":"SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT","n":1},{"component_desc":"SEATS","n":1}],"recent_complaints":[{"cmplid":"2137335","date_received":"2025-10-07","make":"MERCEDES-BENZ","model":"SPRINTER 3500","model_year":2016,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"Unshielded rear-center generator exhaust pipe positioned with approx 12 in clearance above the ground, ignited the exterior of vehicle when generator operated, causing total loss.   My safety as well as my pets was put at great risk due to this design and lack of shielding.  The problem has not been reproduced of confirmed by dealer or independent service center, however the fact of such pipe getting hot, and nbeing related to the generator was recognized by the dealer.  There were no warning lamps, warning stickers near the electronic start switch in the vehicle; no messages or other symptoms of the problem prior to the failure.    The design foreseeably exposes owners to fire risk, given owners only recognize the exhaust from the rear side of the vehicle; assume if the engine is off no exhaust heats up enough to start a grass or other fire.  But, the majority of owners like myself do not know of any other exhaust outside of the vehicle is present.  The shocking 12 inch proximity from the ground; at the rear of a 25 ft vehicle typically parking in car spaces with an overhang of the rear behind the rear wheels or a curb is a ridiculous fire risk to all owners, and the surrounding community. This is a design flaw still inherent in that same vehicle today,","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2137335"},{"cmplid":"2137336","date_received":"2025-10-07","make":"MERCEDES-BENZ","model":"SPRINTER 3500","model_year":2016,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"UNKNOWN OR OTHER","description":"Unshielded rear-center generator exhaust pipe positioned with approx 12 in clearance above the ground, ignited the exterior of vehicle when generator operated, causing total loss.   My safety as well as my pets was put at great risk due to this design and lack of shielding.  The problem has not been reproduced of confirmed by dealer or independent service center, however the fact of such pipe getting hot, and nbeing related to the generator was recognized by the dealer.  There were no warning lamps, warning stickers near the electronic start switch in the vehicle; no messages or other symptoms of the problem prior to the failure.    The design foreseeably exposes owners to fire risk, given owners only recognize the exhaust from the rear side of the vehicle; assume if the engine is off no exhaust heats up enough to start a grass or other fire.  But, the majority of owners like myself do not know of any other exhaust outside of the vehicle is present.  The shocking 12 inch proximity from the ground; at the rear of a 25 ft vehicle typically parking in car spaces with an overhang of the rear behind the rear wheels or a curb is a ridiculous fire risk to all owners, and the surrounding community. This is a design flaw still inherent in that same vehicle today,","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2137336"},{"cmplid":"2054110","date_received":"2025-01-07","make":"MERCEDES BENZ","model":"SPRINTER 2500","model_year":2015,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"POWER TRAIN","description":"For about a year occasionally when I put my van in park it rolls away mostly within approx.5 seconds thankfully all the times this happened I was able to jump back in to hit the brake pedal. I told the dealer the problem about 1 month ago they looked into it and said they could not find any problem.Yesterday for the first time my van rolled out of park approx.3 minutes later and collided with my other vehicle.I was able to see this happen and the time it took to roll away in park do to the fact I have video surveillance.I am at this point putting a chock behind the tire til I can figure out what to do.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2054110"},{"cmplid":"2046633","date_received":"2024-12-09","make":"MERCEDES-BENZ","model":"SPRINTER 2500","model_year":2014,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ENGINE","description":"The contact owned a 2014 Mercedes-Benz Sprinter 2500. The contact stated while driving at an undisclosed speed, a loud pop was heard, and noticed there was smoke coming from the engine with the check engine warning light illuminated. The contact was a Sprinter van driver. The contact pulled the vehicle over and had the passengers located in the vehicle exit the vehicle.  The contact stated that the engine had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was not filed, however, the cause for the failure was not yet determined. A police report was not filed. No injuries were sustained. The vehicle was towed to an independent mechanic. The dealer was not contacted.  The vehicle was not diagnosed or repaired.  The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2046633"},{"cmplid":"1933963","date_received":"2023-10-07","make":"MERCEDES-BENZ","model":"METRIS","model_year":2016,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ENGINE","description":"Piston blew with regular maintenance under a 100K.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1933963"},{"cmplid":"1786221","date_received":"2022-01-03","make":"MERCEDES-BENZ","model":"SPRINTER 3500","model_year":2016,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT","description":"The contact owns a 2016 Mercedes-Benz Sprinter 3500. The contact stated that while driving at 30 MPH, the ABS warning light and the electronic stability control warning lights illuminated. The contact also stated that the motorhome was making abnormal clunking sounds.  The contact was able to continue to drive at less than 30 MPH. The manufacturer was notified of the failure and advised the contact that one of the wheels must have failed to patch the ground. The manufacturer advised the contact to turn the vehicle on and off three times using the ignition key for the warning lights to disappear. The contact stated that he did so and the warning lights and warning messages disappeared; however, they reappeared the next day. The contact stated that while driving at 50 MPH and towing his Volkswagen vehicle, the transmission disengaged and the vehicle made an abnormal clunking sound. Then the transmission reengaged and disengaged causing the vehicle to lurch forward. The contact continued to drive the vehicle. The contact stated upon starting the vehicle the failure reoccurred.  The RV was taken to the dealer who diagnosed that the rear axle speed sensors, knock sensors needed to be replaced, and the recall repair for NHTSA Campaign Number: 21V042000 (ELECTRONIC STABILITY CONTROL) was completed. The contact also stated that the dealer cross-fired the speed sensors which caused the computer to not allow the vehicle to drive more than 35 MPH. The vehicle was not diagnosed or repair","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1786221"},{"cmplid":"1786222","date_received":"2022-01-03","make":"MERCEDES-BENZ","model":"SPRINTER 3500","model_year":2016,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE","description":"The contact owns a 2016 Mercedes-Benz Sprinter 3500. The contact stated that while driving at 30 MPH, the ABS warning light and the electronic stability control warning lights illuminated. The contact also stated that the motorhome was making abnormal clunking sounds.  The contact was able to continue to drive at less than 30 MPH. The manufacturer was notified of the failure and advised the contact that one of the wheels must have failed to patch the ground. The manufacturer advised the contact to turn the vehicle on and off three times using the ignition key for the warning lights to disappear. The contact stated that he did so and the warning lights and warning messages disappeared; however, they reappeared the next day. The contact stated that while driving at 50 MPH and towing his Volkswagen vehicle, the transmission disengaged and the vehicle made an abnormal clunking sound. Then the transmission reengaged and disengaged causing the vehicle to lurch forward. The contact continued to drive the vehicle. The contact stated upon starting the vehicle the failure reoccurred.  The RV was taken to the dealer who diagnosed that the rear axle speed sensors, knock sensors needed to be replaced, and the recall repair for NHTSA Campaign Number: 21V042000 (ELECTRONIC STABILITY CONTROL) was completed. The contact also stated that the dealer cross-fired the speed sensors which caused the computer to not allow the vehicle to drive more than 35 MPH. The vehicle was not diagnosed or repair","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1786222"},{"cmplid":"1774297","date_received":"2021-10-19","make":"MERCEDES-BENZ","model":"SPRINTER 2500","model_year":2014,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ENGINE","description":"The contact owns a 2014 Mercedes-Benz Sprinter 2500. The contact stated while driving at 35-40 MPH, he saw smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact stated as he veered to the side of the road, the vehicle inadvertently stalled. The vehicle was towed to the dealer who informed the contact that they were unable to diagnose the vehicle. Then the vehicle was towed to the independent mechanic who diagnosed that the engine needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 200,000.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1774297"},{"cmplid":"1725772","date_received":"2021-02-09","make":"MERCEDES-BENZ","model":"SPRINTER 3500","model_year":2012,"deaths":1,"injured":1,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"MY SON CHRISTOPHER JOHN LEE HOWARD  WAS IS TRAGIC ACCIDENT IN DALLAS ON SEPT 11,2020 AND DIED AS A RESULT SEVERE INJURIES INTERNAL INJURIES  THAT LEAD TO MAJOR BLEEDING  OF THE STOMACH AND UPPER TORSO.*DT*DT*JB","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1725772"},{"cmplid":"1725773","date_received":"2021-02-09","make":"MERCEDES-BENZ","model":"SPRINTER 3500","model_year":2012,"deaths":1,"injured":1,"fire":0,"crash":1,"component_desc":"UNKNOWN OR OTHER","description":"MY SON CHRISTOPHER JOHN LEE HOWARD  WAS IS TRAGIC ACCIDENT IN DALLAS ON SEPT 11,2020 AND DIED AS A RESULT SEVERE INJURIES INTERNAL INJURIES  THAT LEAD TO MAJOR BLEEDING  OF THE STOMACH AND UPPER TORSO.*DT*DT*JB","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1725773"},{"cmplid":"1712128","date_received":"2020-12-09","make":"MERCEDES-BENZ","model":"SPRINTER 3500","model_year":2014,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"UNKNOWN OR OTHER","description":"IN JUNE OF 2020 THIS VEHICLE CAUGHT ON FIRE, ORIGINATING IN THE ENGINE COMPARTMENT ACCORDING TO MY DRIVER. THE VEHICLE WAS A TOTAL LOSS RESULTING IN NO BODILY HARM AND MY INSURANCE COMPANY PAID ME A SETTLEMENT AND IS STILL INVESTIGATING LAST I HEARD. I ALSO HAD TO REPLACE TWO WHEEL SPEED SENSORS OUT OF POCKET THAT MY LOCAL DEALER DIDN'T RECOGNIZE THEY SHOULD HAVE BEEN COVERED UNDER WARRANTY. MY DEALER DID EVENTUALLY ACKNOWLEDGE THEY SHOULD HAVE BEEN COVERED, BUT REFUSE TO REIMBURSE SINCE THEY DIDN'T DO THE WORK.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1712128"},{"cmplid":"1694910","date_received":"2020-09-24","make":"MERCEDES-BENZ","model":"SPRINTER 2500","model_year":2016,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"RV TRANSFER SWITCH CAUGHT FIRE WHILE SLEEPING. 5100 SERIES TRANSFER SWITCH.*DT  CONSUMER STATED DIDN'T KNOW WHY IT HAPPENED BUT COULD OF BEEN THE VIBRATION WHICH MAY HAVE LOOSEN THE SCREWS.*JB","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1694910"},{"cmplid":"1695085","date_received":"2020-09-24","make":"MERCEDES-BENZ","model":"SPRINTER 3500","model_year":2014,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"ELECTRONIC STABILITY CONTROL (ESC)","description":"POWER STEERING WENT OUT AND CAR CRASHED. MERCEDES BENZ WALNUT CREEK CALIFORNIA REFUSED FREE REPAIR","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1695085"},{"cmplid":"1693397","date_received":"2020-09-18","make":"MERCEDES-BENZ","model":"SPRINTER 2500","model_year":2014,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"VEHICLE WAS DRIVEN ABOUT 5 MILES, PARKED AND NOT RUNNING, ABOUT 2.5HRS LATER FIRE STARTED ON THE LEFT REAR SIDE / UNDERCARRIAGE.  FUEL TANK CAUGHT FIRE.  NO PRIOR RUNNING DEFECTS.  STARTING POINT FOR THE FIRE APPEARS AT OR NEXT TO FUEL TANK ON THE LEFT SIDE WITH THE FIRST FLAMES VISIBLE UP THE LEFT REAR WHEEL HOUSING WITH THE VEHICLE PARKED ON A SLIGHT INCLINE AND THIS ETCHED IN AN ARC SHAPE ABOVE THE LEFT REAR WHEEL.  INSIDE VEHICLE NO PERSONAL ITEMS OR AFTERMARKET MODIFICATIONS.   FIRE SPOTTED APPROXIMATELY 3:15 - 3:17 EASTERN TIME, WEATHER TEMPS IN MID 70S.  THIS WAS A HIGH TOP 12 PASSENGER MODEL 144\" WHEELBASE WITH AUXILIARY AIR AND HEAT OPTIONS.  NO OCCUPANTS AND NO INJURIES.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1693397"},{"cmplid":"1693398","date_received":"2020-09-18","make":"MERCEDES-BENZ","model":"SPRINTER 2500","model_year":2014,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"FUEL/PROPULSION SYSTEM","description":"VEHICLE WAS DRIVEN ABOUT 5 MILES, PARKED AND NOT RUNNING, ABOUT 2.5HRS LATER FIRE STARTED ON THE LEFT REAR SIDE / UNDERCARRIAGE.  FUEL TANK CAUGHT FIRE.  NO PRIOR RUNNING DEFECTS.  STARTING POINT FOR THE FIRE APPEARS AT OR NEXT TO FUEL TANK ON THE LEFT SIDE WITH THE FIRST FLAMES VISIBLE UP THE LEFT REAR WHEEL HOUSING WITH THE VEHICLE PARKED ON A SLIGHT INCLINE AND THIS ETCHED IN AN ARC SHAPE ABOVE THE LEFT REAR WHEEL.  INSIDE VEHICLE NO PERSONAL ITEMS OR AFTERMARKET MODIFICATIONS.   FIRE SPOTTED APPROXIMATELY 3:15 - 3:17 EASTERN TIME, WEATHER TEMPS IN MID 70S.  THIS WAS A HIGH TOP 12 PASSENGER MODEL 144\" WHEELBASE WITH AUXILIARY AIR AND HEAT OPTIONS.  NO OCCUPANTS AND NO INJURIES.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1693398"},{"cmplid":"1646455","date_received":"2020-02-14","make":"MERCEDES-BENZ","model":"SPRINTER 3500","model_year":2009,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"EXTERIOR LIGHTING","description":"TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT STATED THAT THE TAIL LIGHT AND THE PAINT AROUND IT BURNED WITHOUT WARNING. THE CONTACT OPENED THE VEHICLE AND FOUND THE INTERIOR OF THE VEHICLE COMPLETELY BURNED. THERE WAS NO POLICE OR FIRE REPORT AND NO INJURY WAS REPORTED. THE CONTACT STATED THAT THE FIRE MIGHT HAVE BURNED FOR DAYS BUT NEITHER HE NOR THE NEIGHBORS SAW SMOKE OR FLAMES. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AT A BUSINESS PARKING LOT AT THE TIME. THE CONTACT CALLED THE INSURANCE COMPANY WHOSE AGENT CAME AND SIMPLY TOOK PICTURES. THE CONTACT SEARCHED THE VIN AND FOUND NHTSA CAMPAIGN NUMBER: 09V076000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED NHTSA CAMPAIGN NUMBER: 09V076000 (EXTERIOR LIGHTING), WAS ALREADY PERFORMED. THE CONTACT CALLED THE MERCEDES-BENZ OF STATE COLLEGE (3220 W COLLEGE AVE, STATE COLLEGE, PA 16801) AND WAS NOT OFFERED ANY ASSISTANCE. THE VEHICLE WAS TOTALED BUT WAS NOT TOWED AWAY. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1646455"},{"cmplid":"1634142","date_received":"2020-01-03","make":"MERCEDES-BENZ","model":"METRIS","model_year":2016,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"BATTERY CAUGHT FIRE AND MELTED DOWN. VEHICLE WAS DRIVEN FOR ABOUT 2.5-3HRS ON 12/26 AND THEN PARKED FOR 2 HRS, WHEN I WENT TO START VEHICLE IT WAS TOTALLY DEAD, ALL ELECTRONICS BLACK AND CAR WOULD NOT TURN OVER, I THEN NOTICES A SMALL AMOUNT OF SMOKE COMING FROM PASSENGER SEAT WHERE BATTERY IS STORED. I EXITED THE VEHICLE THINKING IT WAS JUST A SMALL SHORT AND WOULD HAVE IT TOWED. I THEN NOTICED SMOKE BILLOWING OUT OF VEHICLE SO CALLED 911 AND FIRE DEPT CAME OUT, BATTERY WAS LITERALLY MELTING, THE FIREMEN WERE ABLE TO DISCCONECT BATTERY AND STOP THE MELTDOWN PREVENTING THE CAR FROM GOING UP IN FLAMES, I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED WHILE DRIVING.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1634142"},{"cmplid":"1455693","date_received":"2018-03-19","make":"MERCEDES-BENZ","model":"METRIS","model_year":2016,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"SUSPENSION","description":"WHEN I NOTICED MY RIGHT REAR TIRE WAS BALLED AMOUNT TO THE STEAL BELTS, I KNEW THERE WAS A PROBLEM. THE CAR ONLY HAD 20K ON IT. I WENT TO PUT THE SPARE ON. WHEN REMOVING THE TIRE, UP ON FACTORY JACK, AND BOLTS REMOVED. I NOTICED THAT AS MUCH AS I JACKED THE CAR UP THE TIRE WOULD NOT COME ALL THE WAY OFF THE GROUND. WHEN I FINALLY GOT THE TIRE FREE, THE BRAKE ROTOR SHOT DOWN ON THE BOTTOM OF THE RIM, SHOT THE CAR UP IN THE AIR, AND JACK KNOCKED OVER. IT WAS LIKE THE SPRING CAME COMPLETE UNCOMPRESSED AND SHOT THE CAR UP. WHEN IT CAME DOWN, MY HAND WAS WEDGE BETWEEN THE TIRE AND CAR. I WAS ABLE TO GET IT OUT QUICKLY, BUT I COULD NOT GET THE CAR JACK UP ALL THE WAY TO GET THE TIRE OFF. I HAVE TO GET A ROAD SIDE SERVICE TO COME WITH A LONGER JACK TO PUT UNDER THE SUSPENSION, JACK IT UP TO COMPRESS THE SUSPENSION. THEN I GOT THE TIRE OFF. THIS ALL HAPPENED IN MY GARAGE WITH A LEVEL CONCRETE FLOOR. I READ THE MANUAL SEVERAL TIME TO MAKE SURE I DID THE TIRE CHANGE CORRECTLY, AND I DID.  THE VAN ONLY HAD 20K MILES. I'M STILL CONFUSED HOW THE TIRE END UP LIKE IT DID.  I TOOK IT TO MY NEAREST MERCEDES DEALERSHIP. THEY TOLD ME NOTHING WAS BROKEN ON THE REAR SUSPENSION. THEY COULDN'T EXPLAIN THE ISSUE I HAD CHANGING THE TIRE, BUT THEY HAD SEEN THE TIRE WEAR ISSUE SEVERAL TIMES ON THESE VANS. THEY SAID THE ALIGNMENT WAS WAY OUT.   I USE THIS VEHICLE FOR MY VIDEO PRODUCTION BUSINESS. AFTER THIS ACCIDENT, I HAD THE CAR WEIGHTED ON A CAT SCALE, LOADED AND UNLOADED. I HAUL AROUND 1300 POUNDS O","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1455693"},{"cmplid":"1401607","date_received":"2017-08-18","make":"MERCEDES-BENZ","model":"SPRINTER 3500","model_year":2016,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"STRUCTURE:BODY","description":"FRONT DRIVER'S SIDE AND PASSENGER SIDE, AND THE CARGO SLIDING DOOR, HANDLES PINCH FINGERS.  THE WAY THE HANDLE LATCH OPENS PROVIDES THE OPPORTUNITY FOR YOUR FINGERS/HAND TO SLIDE INTO THE OPENING PART OF THE LATCH, AND GET SEVERELY PINCHED. BLEEDING WAS SOMEWHAT SEVER RECENTLY, WITH BLOOD STREAMING DOWN THE VEHICLE'S DOOR BODY. THE SKIN ON MY LEFT SMALL FINGERTIP WAS PINCHED ARE REMOVED, CAUSING SUBSTANTIAL BLEEDING.  I HAD TO OFTEN CHANGE THE BANDAGES TO MAINTAIN PRESSURE. VEHICLE WAS STATIONARY, AND OCCURRED WHILE OPENING SLIDING CARGO DOOR LATCH","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1401607"},{"cmplid":"1319985","date_received":"2016-09-23","make":"MERCEDES BENZ","model":"SPRINTER 2500","model_year":2014,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"UNKNOWN OR OTHER","description":"EVENT DATA RECORDER MISSING FROM SPRINTERS. I WAS INVOLVED IN A HIGH SPEED CRASH. I WON'T GO INTO DETAILS AT THIS TIME PENDING THE INVESTIGATIONS. BUT I LEARNED THAT THERE IS NO \"EDR\" EVENT DATA RECORDERS ON THE SPRINTERS. WHEN I LEARNED OF THESE AND WHAT THEY DO IN THE EVENT OF A CRASH I WAS DISAPPOINTED THAT MERCEDES ELECTED TO NOT INSTALL ONE ON THESE VEHICLES. FOR ME PERSONALLY IT WOULD HAVE BEEN VALUABLE INFORMATION TO KNOW WHAT WHEN ON IN THE SECONDS PRIOR TO THE CRASH. NOT SURE THIS WILL COME TO ANYTHING BUT I PERSONALLY BELIEVE THAT ALL VEHICLES SHOULD HAVE THESE ITEMS. THEY ASSIST HELPING BOTH THE PERSON INVOLVED IN THE CRASH BY LETTING THEM KNOW WHAT IF ANYTHING THEY DID TO AVOID THE CRASH AS WELL AS HELPING THE POLICE ESTABLISH WHAT HAPPENED IN THE CRASH.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1319985"}]}