{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.morvs.ai/api/v1/nhtsa/complaints/check?make=TOTAL%20SYSTEMS","name":"TOTAL SYSTEMS","_source":{"data_provider":"AI Analytics","brand_name":"MORVS","brand_url":"https://morvs.ai/","data_provider_url":"https://api.morvs.ai","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-09-30T22:23:44.026Z"},"summary":{"total_complaints":3,"deaths":2,"injured":2,"fires":0},"top_components":[{"component_desc":"EQUIPMENT:ELECTRICAL","n":2},{"component_desc":"EQUIPMENT:MECHANICAL","n":1}],"recent_complaints":[{"cmplid":"746782","date_received":"2009-12-04","make":"TOTAL SYSTEMS","model":"TOTAL SYSTEMS","model_year":null,"deaths":0,"injured":2,"fire":0,"crash":1,"component_desc":"EQUIPMENT:ELECTRICAL","description":"I HAVE A LEXUS RX 330 (2004) AND IT WAS RECENTLY INVOLVE IN A HIGH SPEED (55MPH) COLLISION TO THE DRIVERS SIDE OF THE VEHICLE AND \"NONE\" OF MY FRONT OR SIDE AIRBAGS DEPLOYED. THIS SAME VEHICLE WAS INVOLVED IN A COLLISION IN 2007 TO REAR OF THE VEHICLE AND AGAIN IT WAS HIGH SPEED IN ACCESS OF 40MPH NONE OF THE AIR BAGS DEPLOYED!  I HAVE ALWAYS TAKEN MY CAR TO THE DEALERSHIP FOR MAINTENANCE AND I HAVE COMPLAINED SEVERAL TIMES TO MY SERVICE ADVISOR OF MANY CONCERNS AND NOTHING IS OR HAS BEEN RESOLVED AND APPEARS TO GO TO THE WASTE SIDE. *TR","canonical_url":"https://api.morvs.ai/vehicle-complaint/746782"},{"cmplid":"688374","date_received":"2008-09-15","make":"TOTAL SYSTEMS","model":"TOTAL SYSTEMS","model_year":null,"deaths":2,"injured":0,"fire":0,"crash":0,"component_desc":"EQUIPMENT:ELECTRICAL","description":"MY BEST FRIEND FATHER AND GRANDMOTHER DIED INSIDE AN SUV ACCIDENT THAT EMERGED INTO A SWIMMING POOL. WINDOWS WERE CLOSED. THERE WAS NO WAY OUT OF THE SUV DUE TO POWER WINDOWS. THEY SAT THERE WAITING FOR DEATH. SOMETHING HAS TO BE DONE TO ALL VEHICLES WHO ARE BUILT WITH POWER WINDOWS. THE SAME WAY THAT MOST MODERN VEHICLES NOW HAVE A WAY OF ESCAPING FROM THE TRUNK OF A CAR WHY ISN'T THERE SOMETHING WHERE THERE IS A WAY OF ESCAPING FROM A CAR WINDOW IF THE CAR GOES INTO A POOL OF DEEP WATER ABOVE 5 FEET. THESE AUTOMOBILE COMPANIES NEED TO CREATE AN EMERGENCY MECHANISM IN ALL POWER WINDOWS IN CASE OF THE CAR GOING INTO A LAKE, RIVER, POOL, ETC. ALL WINDOWS FRONT AND BACK WINDOWS SHOULD HAVE A MANUAL ROLL DOWN KNOB OR WHATEVER IT IS CALLED FOR SUCH ACCIDENTS. I'M PRETTY SURE THAT IF MY FRIENDS FATHER HAD SOME KIND OF TOOL TO BREAK THE WINDOWS HE WOULD OF BUT WHO IS TO SAY THAT THE RUSHING WATERS WOULD HAVE STILL KILLED THEM. THEY WERE SENIOR CITIZENS THAT DIED SO TRAGICALLY AND THEY ARE NOT THE ONLY ONE. I'M NOT SURE IF THIS IS THE RIGHT DEPARTMENT FOR SUCH A COMPLAINT, BUT IF THIS IS THE WRONG DEPARTMENT CAN SOMEONE PLEASE DIRECT ME TO THE PROPER CHANNELS. THIS INCIDENT IS STILL UNDER INVESTIGATION BUT IT IS NOT KNOWN HOW THEY ENDED UP INSIDE A SWIMMING POOL. IF SUCH MECHANISM IS INVENTED, IT SHOULD NOT BE AN OPTIONAL IT SHOULD BE MANDATORY JUST LIKE SEATBELTS AND AIRBAGS AND SHOULD NOT BE COSTLY TO THE CONSUMER DUE TO THAT IT IS A LIFE SAVING TO HUMANS AND ANIMALS FOR THAT FACT","canonical_url":"https://api.morvs.ai/vehicle-complaint/688374"},{"cmplid":"577031","date_received":"2006-03-25","make":"TOTAL SYSTEMS","model":"TOTAL SYSTEMS","model_year":null,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"EQUIPMENT:MECHANICAL","description":"I DROVE A 2006 TOYOTA MATRIX AND LOST CONTROL OVER THE VEHICLE. I WAS TRYING TO CHANGE LANE TO MY RIGHT AND FOUND THERE WAS A CAR APPROACHING AND HORNED ME.  I HAD NOT LEFT MY LANE AND TRIED TO PULL MY CAR STRAIGHT.  THE CAR REACTED BY SHIFTING TOO MUCH TO THE LEFT AND I TRIED ONLY TO ADJUST IT, KEEPING IN MIND THAT  IT WAS A POWER-STEERED SYSTEM. TO KEEP IT STRAIGHT.   THERE WAS A 1-2 SECONDS AFTERWARDS THE CAR SEEMED TO BE ON TRACK AND I WAS DRIVING FINE.  AFTER THAT TIME PERIOD, THE CAR VEERED TOWARD THE LEFT ALL OF A SUDDEN.  I TRIED TO MAINTAIN IT STRAIGHT BUT IN VAIN AND COMPLETELY LOST CONTROL OVER IT.  IT SPUN COUNTERCLOCKWISE OVER 3 LANES TOWARD MY LEFT AND HIT THE CENTRAL GUARDRAIL AND STOPPED.  THE VEHICLE WAS TOTALED BUT I WAS NOT INJURED.  *JB","canonical_url":"https://api.morvs.ai/vehicle-complaint/577031"}]}