{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.morvs.ai/api/v1/nhtsa/complaints/check?make=UNITED","name":"UNITED","_source":{"data_provider":"AI Analytics","brand_name":"MORVS","brand_url":"https://morvs.ai/","data_provider_url":"https://api.morvs.ai","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-10-01T00:34:34.567Z"},"summary":{"total_complaints":6,"deaths":0,"injured":5,"fires":2},"top_components":[{"component_desc":"SUSPENSION","n":3},{"component_desc":"WHEELS:LUGS/NUTS/BOLTS/STUDS","n":1},{"component_desc":"TRAILER HITCHES","n":1},{"component_desc":"ELECTRICAL SYSTEM","n":1}],"recent_complaints":[{"cmplid":"1453747","date_received":"2018-03-12","make":"LARK","model":"CARGO TRAILER","model_year":2014,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SUSPENSION","description":"FROM THE PICTURE YOU WILL SEE THE SHACKLES OF THE TRAILER. THE SHACKLES HOLD ON THE LEAF SPRINGS WHICH HOLD THE AXLE IN PLACE. NOTICE THAT THE EYELETS ARE OVAL; THEY SHOULD BE CIRCULAR. PER MY MECHANIC, THE GRADE OF STEAL USED FOR THE SHACKLES WAS BELOW GRADE AND NOT STRONG ENOUGH FOR THE RATED WEIGHT OF THE TRAILER. IN ADDITION IS APPEARS THE BOLTS WERE NOT PROPERTY TORQUE AT THE FACTORING CAUSING EXCESS MOVEMENT.  I HAVE TWO LARK TRAILERS. THIS WEAR OF THE SHACKLES HAPPENED ON BOTH TRAILERS. ON MY 2014 LARK TRAILER, THE SHACKLES BROKE CAUSING THE AXLE TO FLY OFF THE TRAILER WHILE IT WAS IN MOTION, DESTROYING THE TRAILER. WHEN WE DETERMINED THE CAUSE, WE REMOVED THE SHACKLES ON MY 2017 LARK TRAILER AND FOUND THOSE TOO WERE ABOUT TO BREAK. I CONTACTED THE MANUFACTURE BY EMAIL TO NOTIFY THEM OF THE SAFETY ISSUE AS IT HAPPENED ON TWO TRAILERS. THEY WERE HOSTEL AND TOLD ME THAT IT WAS IMPOSSIBLE EVEN THOUGH I GAVE THEM CLEAR PROOF THAT THE SHACKLES HAD FAILED ON TWO SEPARATE TRAILERS.","canonical_url":"https://api.morvs.ai/vehicle-complaint/1453747"},{"cmplid":"1448861","date_received":"2018-02-19","make":"LARK","model":"CARGO TRAILER","model_year":2014,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SUSPENSION","description":"FROM THE PICTURE YOU WILL SEE THE SHACKLES OF THE TRAILER. THE SHACKLES HOLD ON THE LEAF SPRINGS WHICH HOLD THE AXLE IN PLACE. NOTICE THAT THE EYELETS ARE OVAL; THEY SHOULD BE CIRCULAR. PER MY MECHANIC, THE GRADE OF STEAL USED FOR THE SHACKLES WAS BELOW GRADE AND NOT STRONG ENOUGH FOR THE RATED WEIGHT OF THE TRAILER.  I HAVE TWO LARK TRAILERS. THIS WEAR OF THE SHACKLES HAPPENED ON BOTH TRAILERS. ON MY 2014 LARK TRAILER, THE SHACKLES BROKE CAUSING THE AXLE TO FLY OFF THE TRAILER WHILE IT WAS IN MOTION, DESTROYING THE TRAILER. WHEN WE DETERMINED THE CAUSE, WE REMOVED THE SHACKLES ON MY 2017 LARK TRAILER AND FOUND THOSE TOO WERE ABOUT TO BREAK. I CONTACTED THE MANUFACTURE BY EMAIL TO NOTIFY THEM OF THE SAFETY ISSUE AS IT HAPPENED ON TWO TRAILERS. THEY WERE HOSTEL AND TOLD ME THAT IT WAS IMPOSSIBLE EVEN THOUGH I GAVE THEM CLEAR PROOF THAT THE SHACKLES HAD FAILED ON TWO SEPARATE TRAILERS. THIS OCCURRED IN BROOMFIELD COLORADO.","canonical_url":"https://api.morvs.ai/vehicle-complaint/1448861"},{"cmplid":"1046907","date_received":"2014-03-17","make":"LARK","model":"CARGO TRAILER","model_year":2013,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SUSPENSION","description":"TIRE FOLDED DUE TO AXLE BRAKE. TRAILER STARTED GOING FROM SIDE TO SIDE. SLAMMING INTO SNOWBANKS. ALMOST TOOK US OFF MOUNTAIN. TECH SAID AXLES WERE BAD BUT BECAUSE TOW TRUCK DRIVER AND THE SLAMMING INTO SNOWBANKS LARK WILL NOT WARRANTY. READ SEVERAL REVIEWS THAT STATE PEOPLE HAVING SAME TROUBLE WITH LIPPERT AXLES.  *TR","canonical_url":"https://api.morvs.ai/vehicle-complaint/1046907"},{"cmplid":"671964","date_received":"2008-06-01","make":"UM","model":"V2C-650S","model_year":2008,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"I ASKED RYAN ABOUT THESE PROBLEMS. I LOOKED AT THE BBB REPORT. RYAN SAID THESE PROBLEMS ARE NOT WITH THE 2008 ROADKING SCOOTER, SO I PURCHASED THE SCOOTER. I DID TALK TO THE PEOPLE TO TRY TO CORRECT THE PROBLEM, THE SAID THE PARTS WERE COMING AND THEY NEVER DID. THE PERSONS AT ALL NEW SPORTS HAVE BEEN NOTIFIED A LOT. THEY QUIT RESPONDING TO MY EMAILS AND PHONE CALLS AFTER THE BATTERY EXPLODED ON MY LEG. THEY WERE NOTIFIED ABOUT THIS. THE WARRANTY AT PURCHASED DATE WAS SUPPOSED TO BE FOR TWO YEARS. THEY ONLY SENT A ONE YEAR WARRANTY. PROBLEMS ARE: THE BATTERY PRODUCES 17 VOLTS TO A 12 VOLT BATTERY, ALL THE LIGHTBULBS ARE BLOWN, THE KEY WAY IS ON THE REVERSE AND A DUPLICATE CAN  NOT BE MADE. I WAS TOLD BY THE TECH THAT THE EMERGENCY FLASHERS WERE A DUMMY SWITCH ON THIS MODEL. IT BROKE OFF DAY ONE. THERE ARE FLASHERS I CANT USE. EVERYTHING THE BBB REPORT SAID IS HAPPENING TO ME. I PURCHASED THIS SCOOTER ON GOOD TRUST, I WAS LIED TO  MAKE A SELL, AND SHOULD NOT HAVE TO PAY FOR THE PRODUCT THAT WAS MISREPRESENTED. I ALSO SHOULD NOT HAVE TO PAY TO HAVE THE PRODUCT SENT BACK. THEY HAVE NOT COMPLIED WITH THEIR OWN WARRANTY. I WOULD LIKE TO GET A FULL REFUND AND NOT HAVE TO PAY A SHIPPING CHARGE. I HAVE CONTACTED OTHER CONSUMER AGENCIES ABOUT THIS PROBLEM BECAUSE OF THE RESEARCH I HAVE DONE ON THIS COMPANY. I WILL TRY TO RESOLVE THIS ISSUE WITH CONSUMER AGENCY BEFORE I TAKE LEGAL ACTION. IF THERE IS ANYTHING YOU CAN DO TO HELP ME PLEASE DO SO. THANK YOU.  THIS IS A DISPUTE WITH A COMP","canonical_url":"https://api.morvs.ai/vehicle-complaint/671964"},{"cmplid":"301802","date_received":"2001-05-03","make":"UNITED","model":"TRAILER","model_year":1998,"deaths":0,"injured":2,"fire":1,"crash":0,"component_desc":"TRAILER HITCHES","description":"WHILE DRIVING, TOWING TRAILER BEGAN TO MOVE FROM SIDE TO SIDE WHERE IT STRUCK ANOTHER VEHICLE, CONSUMER WAS UNABLE TO CONTROL VEHICLE, LEFT WHEEL'S LUG NUTS CAME LOOSE CAUSING WHEELS TO WOBBLE, SOMETIME DURING OR AFTER LEFT WHEEL CAME LOOSE, THE MOPAR TRAILER HITCH CROSSBAR, ON THE RECEIVER T, BROKE IN HALF TO THE LEFT OF THE 2 INCH RECEIVER, THERE WAS NO RUST VISIBLE, RIGHT SIDE OF TRAILER HITCH AND RECEIVER WITH TRAILER TONGUE AND BALL STILL ATTACHED HOWEVER WERE BENT OUTWARD AT ABOUT A 45 DEGREE ANGLE TO THE REAR OF THE PICK UP TRUCK, A FIRE DID START IN PICK UP TRUCK'S ENGINE COMPARTMENT, BUT WAS PUT OUT, TOTAL TRAILER WEIGHT ON DATE OF ACCIDENT WAS APPROXIMATELY 4000 LBS, THE MAXIMUM WEIGHT WAS 6500 LBS WITH A TONGUE WEIGHT OF 750 LBS, DAMAGE WAS DONE TO BOTH MOTORCYCLES INSIDE TRAILER ALONG WITH TRAILER AND BOTH VEHICLE'S INVOLVED, 2 PEOPLE WERE INJURED IN ACCIDENT.   *SLC","canonical_url":"https://api.morvs.ai/vehicle-complaint/301802"},{"cmplid":"301803","date_received":"2001-05-03","make":"UNITED","model":"TRAILER","model_year":1998,"deaths":0,"injured":2,"fire":1,"crash":0,"component_desc":"WHEELS:LUGS/NUTS/BOLTS/STUDS","description":"WHILE DRIVING, TOWING TRAILER BEGAN TO MOVE FROM SIDE TO SIDE WHERE IT STRUCK ANOTHER VEHICLE, CONSUMER WAS UNABLE TO CONTROL VEHICLE, LEFT WHEEL'S LUG NUTS CAME LOOSE CAUSING WHEELS TO WOBBLE, SOMETIME DURING OR AFTER LEFT WHEEL CAME LOOSE, THE MOPAR TRAILER HITCH CROSSBAR, ON THE RECEIVER T, BROKE IN HALF TO THE LEFT OF THE 2 INCH RECEIVER, THERE WAS NO RUST VISIBLE, RIGHT SIDE OF TRAILER HITCH AND RECEIVER WITH TRAILER TONGUE AND BALL STILL ATTACHED HOWEVER WERE BENT OUTWARD AT ABOUT A 45 DEGREE ANGLE TO THE REAR OF THE PICK UP TRUCK, A FIRE DID START IN PICK UP TRUCK'S ENGINE COMPARTMENT, BUT WAS PUT OUT, TOTAL TRAILER WEIGHT ON DATE OF ACCIDENT WAS APPROXIMATELY 4000 LBS, THE MAXIMUM WEIGHT WAS 6500 LBS WITH A TONGUE WEIGHT OF 750 LBS, DAMAGE WAS DONE TO BOTH MOTORCYCLES INSIDE TRAILER ALONG WITH TRAILER AND BOTH VEHICLE'S INVOLVED, 2 PEOPLE WERE INJURED IN ACCIDENT.   *SLC","canonical_url":"https://api.morvs.ai/vehicle-complaint/301803"}]}