{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.ai-analytics.org/api/v1/nhtsa/complaints/check?make=VINFAST","name":"VINFAST","_source":{"data_provider":"AI Analytics","data_provider_url":"https://api.ai-analytics.org","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-09-23T02:02:09.007Z"},"summary":{"total_complaints":14,"deaths":4,"injured":6,"fires":1},"top_components":[{"component_desc":"VEHICLE SPEED CONTROL","n":2},{"component_desc":"STEERING","n":2},{"component_desc":"UNKNOWN OR OTHER","n":1},{"component_desc":"SUSPENSION","n":1},{"component_desc":"SERVICE BRAKES, HYDRAULIC","n":1},{"component_desc":"SERVICE BRAKES","n":1},{"component_desc":"SEATS","n":1},{"component_desc":"POWER TRAIN","n":1},{"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","n":1},{"component_desc":"FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL","n":1}],"recent_complaints":[{"cmplid":"2172346","date_received":"2026-02-02","make":"VINFAST","model":"VF 8","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"STEERING","description":"For approximately two weeks, this vehicle exhibited intermittent, uncommanded steering wheel \"tugs\" and erratic Lane Keeping Assist behavior. During a U-turn on 1/25/2026, the vehicle struck a curb. While I cannot definitively isolate driver input from system input during the maneuver, the vehicle immediately entered a \"fail-safe\" state, triggering a cascade of specific error codes: Electronic Stability Control (ESC) Fault, Front AEB Unavailable, Highway Assist Inoperative, and Intelligent Speed Adaptation Inoperative.  These errors are directly tied to the ADAS/ADCU systems currently under NHTSA Recall 25V559, which identifies a defect where the system provides \"sudden steering inputs that are difficult for the driver to override\" during turns. The dealership VinFast Lisle is acknowledging these recall-related errors are present but is refusing to cover the resulting physical damage, quoting a repair cost of over $2,100 + taxes. I am reporting this because the manufacturer should not be able to dismiss a collision that occurs while a vehicle is actively suffering from a known, federally-recalled steering defect. I request that the NHTSA investigate whether this hardware damage is a consequence of the software failure.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2172346"},{"cmplid":"2172347","date_received":"2026-02-02","make":"VINFAST","model":"VF 8","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SUSPENSION","description":"For approximately two weeks, this vehicle exhibited intermittent, uncommanded steering wheel \"tugs\" and erratic Lane Keeping Assist behavior. During a U-turn on 1/25/2026, the vehicle struck a curb. While I cannot definitively isolate driver input from system input during the maneuver, the vehicle immediately entered a \"fail-safe\" state, triggering a cascade of specific error codes: Electronic Stability Control (ESC) Fault, Front AEB Unavailable, Highway Assist Inoperative, and Intelligent Speed Adaptation Inoperative.  These errors are directly tied to the ADAS/ADCU systems currently under NHTSA Recall 25V559, which identifies a defect where the system provides \"sudden steering inputs that are difficult for the driver to override\" during turns. The dealership VinFast Lisle is acknowledging these recall-related errors are present but is refusing to cover the resulting physical damage, quoting a repair cost of over $2,100 + taxes. I am reporting this because the manufacturer should not be able to dismiss a collision that occurs while a vehicle is actively suffering from a known, federally-recalled steering defect. I request that the NHTSA investigate whether this hardware damage is a consequence of the software failure.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2172347"},{"cmplid":"2172348","date_received":"2026-02-02","make":"VINFAST","model":"VF 8","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"UNKNOWN OR OTHER","description":"For approximately two weeks, this vehicle exhibited intermittent, uncommanded steering wheel \"tugs\" and erratic Lane Keeping Assist behavior. During a U-turn on 1/25/2026, the vehicle struck a curb. While I cannot definitively isolate driver input from system input during the maneuver, the vehicle immediately entered a \"fail-safe\" state, triggering a cascade of specific error codes: Electronic Stability Control (ESC) Fault, Front AEB Unavailable, Highway Assist Inoperative, and Intelligent Speed Adaptation Inoperative.  These errors are directly tied to the ADAS/ADCU systems currently under NHTSA Recall 25V559, which identifies a defect where the system provides \"sudden steering inputs that are difficult for the driver to override\" during turns. The dealership VinFast Lisle is acknowledging these recall-related errors are present but is refusing to cover the resulting physical damage, quoting a repair cost of over $2,100 + taxes. I am reporting this because the manufacturer should not be able to dismiss a collision that occurs while a vehicle is actively suffering from a known, federally-recalled steering defect. I request that the NHTSA investigate whether this hardware damage is a consequence of the software failure.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2172348"},{"cmplid":"2137951","date_received":"2025-10-09","make":"VINFAST","model":"VF 8","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"VEHICLE SPEED CONTROL","description":"The contact leased a 2024 VINFAST VF 8.  The contact stated that upon pulling into the driveway with the rear wheels of the vehicle on the side of the roadway, the brake pedal was depressed, but the vehicle unintendedly accelerated. The driver swerved and avoided the residence, and the vehicle crashed into a flowerpot. The vehicle then accelerated 70-80 ft. on the sidewalk, passed several residences, and the vehicle stopped. The air bags did not deploy. There was no injury sustained. No police report was filed. Additionally, the contact stated that while her sister was attempting to park downhill, the vehicle unintendedly accelerated temporarily and responded as needed. The contact also stated that while driving on the Golden Gate Bridge at an undisclosed speed and approaching a toll, the contact decelerated to 25 MPH, but the vehicle suddenly accelerated, and the passenger's side of the vehicle struck the guardrail.  There were no warning lights illuminated. The air bags did not deploy. There was no injury sustained. No police report was filed. No further information was available. The contact stated that she was concerned for her safety because the vehicle was unsafe to drive. The local dealer was not contacted because the dealer had closed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures and referred the contact to the auto finance company for assistance. The failure mileage was approximately 8,000.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2137951"},{"cmplid":"2133920","date_received":"2025-09-25","make":"VINFAST","model":"VF 8","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES, HYDRAULIC","description":"The contact's wife owns a 2024 VinFast VF8. The contact stated that while driving in a parking lot, attempting to park, and the brake was depressed, the vehicle kept moving. The vehicle collided with two other vehicles and then came to a stop. The contact stated that there were no injuries sustained, and medical attention was not sought. A police report was filed. The vehicle was towed to an independent mechanic, where there has not been a diagnosis as of yet. The manufacturer was not notified of the failure. The failure mileage was 7,500.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2133920"},{"cmplid":"2074057","date_received":"2025-03-14","make":"VINFAST","model":"VF 8","model_year":2023,"deaths":0,"injured":3,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"The contact owned a 2023 Vinfast VF8. The contact stated that while driving at 35 MPH, another vehicle driving on the opposite side of the road aggressively proceeded into the front passenger side, causing a t t-boned collision. The impact caused the other vehicle to be pushed back to the opposite side of the road. The contact's vehicle then veered to the right and crashed into two more vehicles that were parked. The vehicle then came to a stop after the crash. No warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. There was no property damage. A police report was filed. The contact sustained injuries to his hand, neck, and back, and his 2 children sustained general body pain. The contact and his children were still visiting the doctor for treatment. Injuries to the other vehicles were unknown. The vehicle was towed to a collision center, where the vehicle was deemed destroyed. The manufacturer was not notified of the failure. The dealer was notified of the failure. The failure mileage was 3,391.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2074057"},{"cmplid":"2055493","date_received":"2025-01-13","make":"VINFAST","model":"VF 8","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"VEHICLE SPEED CONTROL","description":"Vehicle did not slow down when in assistant driving mode. The vehicle was coming up on an intersection with a stoplight with two cars ahead of it. I had to apply breaks manually with the failure of the system slowing down fast enough. When I manually applied the brakes I pressed them hard after disengaging the driving assistant the car did not send any notifications following disengagement. The automatic emergency braking system also was not activated given that the vehicle had at minimum a cars length distance to stop. I did not receive an alert for the forward collision warning  system even before applying brakes. I rear ended another car without any nonfictions to the car making impact as well. I commute on this road often as it is on the way to my job so I am familiar with the lights and intersections but was going further than usual which is why I decided to engage driving assistant.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2055493"},{"cmplid":"2055494","date_received":"2025-01-13","make":"VINFAST","model":"VF 8","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL","description":"Vehicle did not slow down when in assistant driving mode. The vehicle was coming up on an intersection with a stoplight with two cars ahead of it. I had to apply breaks manually with the failure of the system slowing down fast enough. When I manually applied the brakes I pressed them hard after disengaging the driving assistant the car did not send any notifications following disengagement. The automatic emergency braking system also was not activated given that the vehicle had at minimum a cars length distance to stop. I did not receive an alert for the forward collision warning  system even before applying brakes. I rear ended another car without any nonfictions to the car making impact as well. I commute on this road often as it is on the way to my job so I am familiar with the lights and intersections but was going further than usual which is why I decided to engage driving assistant.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2055494"},{"cmplid":"2055495","date_received":"2025-01-13","make":"VINFAST","model":"VF 8","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"Vehicle did not slow down when in assistant driving mode. The vehicle was coming up on an intersection with a stoplight with two cars ahead of it. I had to apply breaks manually with the failure of the system slowing down fast enough. When I manually applied the brakes I pressed them hard after disengaging the driving assistant the car did not send any notifications following disengagement. The automatic emergency braking system also was not activated given that the vehicle had at minimum a cars length distance to stop. I did not receive an alert for the forward collision warning  system even before applying brakes. I rear ended another car without any nonfictions to the car making impact as well. I commute on this road often as it is on the way to my job so I am familiar with the lights and intersections but was going further than usual which is why I decided to engage driving assistant.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2055495"},{"cmplid":"2049187","date_received":"2024-12-18","make":"VINFAST","model":"VF 8","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"POWER TRAIN","description":"Car was in park and shifted by itself in Neutral which caused it to roll back","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2049187"},{"cmplid":"2042643","date_received":"2024-11-22","make":"VINFAST","model":"VF 8","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"The contact called on behalf of a client who owned a 2024 Vinfast VF8 Eco. The contact stated that the client was driving on a neighborhood street at 30 MPH, approaching an intersection, and attempting to stop, the brake pedal was depressed however the vehicle failed to come to a stop. As a result, the vehicle crashed into another vehicle that was stopped in front. There was no property damage. The air bags deployed. The vehicle was towed to the contact's residence. It was unknown if any warning lights illuminated. A police report was not filed. The vehicle was destroyed. The client sustained unknown injuries that required medical attention. It was unknown if anyone else was injured. The local unknown dealer was contacted. The manufacturer was notified of the failure. The failure mileage was unknown.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2042643"},{"cmplid":"2034581","date_received":"2024-10-22","make":"VINFAST","model":"VF 8","model_year":2023,"deaths":0,"injured":2,"fire":0,"crash":1,"component_desc":"SEATS","description":"On [XXX], [XXX] both my daughter and I were driving on [XXX]  going East by [XXX] . We were rear ended by a driver under the influence. Upon impact the driver front seat and passenger front seat reclined down. We are unaware if this is a safety issue. However, we feel that we sustained additional injuries because of the seats reclining .  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2034581"},{"cmplid":"2030133","date_received":"2024-10-05","make":"VINFAST","model":"VF 8","model_year":2023,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"EXTERIOR LIGHTING","description":"When regenerative braking is active brake lights do not turn on causing vehicles behind you to come extremely close. The vehicle has extremely strong regenerative breaking. That should activate the brake lights.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2030133"},{"cmplid":"1987437","date_received":"2024-04-29","make":"VINFAST","model":"VF 8","model_year":2023,"deaths":4,"injured":0,"fire":1,"crash":1,"component_desc":"STEERING","description":"The contact owned a 2023 VINFAST VF 8. The contact stated that while driving at unknown speeds, the steering wheel automatically maneuvered to the right direction, however, the contact was able to regain control of the steering wheel and maneuvered into the correct lane. The contact stated that the failure recurred where the lane assist was turned on by default and it would automatically move the steering wheel. On another occasion, the contact stated that a coworker was driving at unknown speeds with his family, the vehicle crashed into a pole, then a tree where it came to a stop. The vehicle then caught on fire. The contact mentioned that during the impact to the pole, the pole fell down. The air bags deployed. There were 4 occupants during the crash, the driver, the front passenger occupant, and two children seated in the rear of the vehicle. All occupants were deceased. The contact was concerned that the failure recurred while the coworker was driving. The location of the fire was unknown. There was a police report was filed. The vehicle was towed to the police department. The manufacturer was made aware of the crash and a case was opened. The failure mileage was approximately 1,400.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/1987437"}]}