{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.ai-analytics.org/api/v1/nhtsa/complaints/check?make=VOLVO","name":"VOLVO","_source":{"data_provider":"AI Analytics","data_provider_url":"https://api.ai-analytics.org","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-09-23T07:00:02.825Z"},"summary":{"total_complaints":1516,"deaths":11,"injured":728,"fires":449},"top_components":[{"component_desc":"VEHICLE SPEED CONTROL","n":137},{"component_desc":"AIR BAGS:FRONTAL","n":135},{"component_desc":"AIR BAGS","n":125},{"component_desc":"ELECTRICAL SYSTEM","n":105},{"component_desc":"UNKNOWN OR OTHER","n":70},{"component_desc":"ENGINE","n":55},{"component_desc":"SERVICE BRAKES","n":45},{"component_desc":"STEERING","n":42},{"component_desc":"SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER","n":35},{"component_desc":"STRUCTURE:BODY","n":33}],"recent_complaints":[{"cmplid":"2202321","date_received":"2026-04-30","make":"VOLVO","model":"XC90","model_year":2020,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ENGINE","description":"I was driving when a turtle popped up on my dashboard I pulled over to Google what that meant and popped the hood cause I seen a little  smoke within 3 sec the car busted in flames I ran back and grab my daughter out the back seat we were almost locked in due to the car melting the wire and flames started coming inside the car","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2202321"},{"cmplid":"2202322","date_received":"2026-04-30","make":"VOLVO","model":"XC90","model_year":2020,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"UNKNOWN OR OTHER","description":"I was driving when a turtle popped up on my dashboard I pulled over to Google what that meant and popped the hood cause I seen a little  smoke within 3 sec the car busted in flames I ran back and grab my daughter out the back seat we were almost locked in due to the car melting the wire and flames started coming inside the car","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2202322"},{"cmplid":"2200721","date_received":"2026-04-27","make":"VOLVO","model":"XC60","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"My car is a 2024 Volvo XC60 PHEV. I was exiting a parking garage on the evening of April 24, 2026, going very slowly as I tried to get into a line of cars, when the brakes suddenly lost pressure. The brake pedal did nothing; I had no control over the car, which lurched forward, hitting the car in front of me. Then my car did the same thing again, and hit the next car again. I strongly suspect mechanical failure, namely that the transition from regenerative to friction braking failed. Exactly the same thing happened with the first XC60 PHEV that I had.  In the summer of 2023, that acted as above on two different occasions.  I turned that car into the dealer and in its place got the 2024.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2200721"},{"cmplid":"2200914","date_received":"2026-04-27","make":"VOLVO","model":"S60","model_year":2015,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ENGINE","description":"On 4/6/2026 At about 2:30 p.m. my son [XXX]  stated that he started the car and was in the process of driving out of the parking lot when he saw smoke coming thru the vents in the car. My son [XXX]  stated that he got out the car and opened the hood and the car was on fire. [XXX]  stated that he called the fire department and they came and put out the fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2200914"},{"cmplid":"2200927","date_received":"2026-04-27","make":"VOLVO","model":"XC90","model_year":2017,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"To whom it may concern. Our 2017 XC90 unexpectedly, spantaneously, and catastrophically caught fire under the hood and was a total loss 5 minutes after parking it on April 19, 2026. There were no leaks or other signs of mechanical issues. The vehicle had all regular maintenance completed at the Byers Volvo Service Department in Columbus, OH. It had no open recalls. It was always parked overnight in a garage. The Fire Inspector noted a possible vehicle manufacturing defect as the cause of the fire, however the vehicle was too heavily damaged to be definitive. We do have video of the entire incident as the Volvo was parked on Federal Government Property at the time. We are happy to share any and all information if this helps future vehicles to be safer. It should be noted that there is an active recall for the 2016 XC90 for a coolant hose leak that can cause a fire. Given that the 2017 XC90 is of the same design. Upon checking the internet and Reddit, it appears that our situation is not unique and there are other instances and reports of similar fires.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2200927"},{"cmplid":"2200928","date_received":"2026-04-27","make":"VOLVO","model":"XC90","model_year":2017,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ENGINE","description":"To whom it may concern. Our 2017 XC90 unexpectedly, spantaneously, and catastrophically caught fire under the hood and was a total loss 5 minutes after parking it on April 19, 2026. There were no leaks or other signs of mechanical issues. The vehicle had all regular maintenance completed at the Byers Volvo Service Department in Columbus, OH. It had no open recalls. It was always parked overnight in a garage. The Fire Inspector noted a possible vehicle manufacturing defect as the cause of the fire, however the vehicle was too heavily damaged to be definitive. We do have video of the entire incident as the Volvo was parked on Federal Government Property at the time. We are happy to share any and all information if this helps future vehicles to be safer. It should be noted that there is an active recall for the 2016 XC90 for a coolant hose leak that can cause a fire. Given that the 2017 XC90 is of the same design. Upon checking the internet and Reddit, it appears that our situation is not unique and there are other instances and reports of similar fires.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2200928"},{"cmplid":"2200371","date_received":"2026-04-24","make":"VOLVO","model":"XC90","model_year":2016,"deaths":0,"injured":2,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"The contact owns a 2016 VOLVO XC90. The contact stated that while coming off a red light at 10 MPH, the contact was involved in a vehicle accident. The front end of the vehicle impacted the vehicle on the passenger side, which impacted more of the contact's front side on the passenger side. The vehicle came to a full stop in the middle of an intersection. No air bags were deployed in the vehicle. The vehicle was towed back to the residence. A police report was filed. The contact stated there were 2 subjects injured. The passenger in the contact vehicle was injured, and the driver of the vehicle that was impacted was also injured. The passenger injuries had been medically treated. The passenger was hurt in the knees, back, neck, and head; no severe injuries were reported. The contact referenced NHTSA Campaign Number: 15V342000 (AIR BAGS) as the cause of the failure; the VIN was never included in the recall repair. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2200371"},{"cmplid":"2198537","date_received":"2026-04-20","make":"VOLVO","model":"XC90","model_year":2016,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ENGINE","description":"About a month ago I received an Engine Coolant Low warning from the vehicle so the fluid was topped off. This past Friday, April 17th as I was driving home around midnight, I received an Engine Temperature is High, please pull over notice so I stopped the vehicle and had it towed home. Saturday evening, as the car was sitting in my driveway, the vehicle caught fire. The entire engine bay ignited and basically melted.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2198537"},{"cmplid":"2197962","date_received":"2026-04-18","make":"VOLVO","model":"XC40","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"BACK OVER PREVENTION: WARNINGS","description":"I was pulling out of a parking space, and the car opposite me in the next row was pulling out at the same time. We backed into each other, damaging both cars. The ADAS failed to activate the rear camera, automatic emergency braking, parking collision warning, and rear cross traffic warning. There were no injuries, so we didn't call the police; we exchanged insurance info. The other driver was also driving a Volvo, and the ADAS also failed in his car. The first thing we said to each other was,  \"What happened to all the Volvo safety alerts!\" I called Volvo to report the incident, and we set up an appointment for an inspection. A few days later, the ADAS failed again when I was backing out of a space. A car drove behind my car as I was backing out and my car banged into the side of the other car. I could not believe that every warning system failed again and I reported it to Volvo. They conducted the inspection and reported no issues with the car. I requested a copy of the inspection, and they said they can't send it since it's proprietary information. I disputed that argument since it is my car and my safety at risk. The same day, I was notified of the urgent 2026 Volvo recall due to a rear-view camera failure that could cause a collision. This is the second recall, a 2025 recall for the same issue.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2197962"},{"cmplid":"2197963","date_received":"2026-04-18","make":"VOLVO","model":"XC40","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING","description":"I was pulling out of a parking space, and the car opposite me in the next row was pulling out at the same time. We backed into each other, damaging both cars. The ADAS failed to activate the rear camera, automatic emergency braking, parking collision warning, and rear cross traffic warning. There were no injuries, so we didn't call the police; we exchanged insurance info. The other driver was also driving a Volvo, and the ADAS also failed in his car. The first thing we said to each other was,  \"What happened to all the Volvo safety alerts!\" I called Volvo to report the incident, and we set up an appointment for an inspection. A few days later, the ADAS failed again when I was backing out of a space. A car drove behind my car as I was backing out and my car banged into the side of the other car. I could not believe that every warning system failed again and I reported it to Volvo. They conducted the inspection and reported no issues with the car. I requested a copy of the inspection, and they said they can't send it since it's proprietary information. I disputed that argument since it is my car and my safety at risk. The same day, I was notified of the urgent 2026 Volvo recall due to a rear-view camera failure that could cause a collision. This is the second recall, a 2025 recall for the same issue.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2197963"},{"cmplid":"2197964","date_received":"2026-04-18","make":"VOLVO","model":"XC40","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"I was pulling out of a parking space, and the car opposite me in the next row was pulling out at the same time. We backed into each other, damaging both cars. The ADAS failed to activate the rear camera, automatic emergency braking, parking collision warning, and rear cross traffic warning. There were no injuries, so we didn't call the police; we exchanged insurance info. The other driver was also driving a Volvo, and the ADAS also failed in his car. The first thing we said to each other was,  \"What happened to all the Volvo safety alerts!\" I called Volvo to report the incident, and we set up an appointment for an inspection. A few days later, the ADAS failed again when I was backing out of a space. A car drove behind my car as I was backing out and my car banged into the side of the other car. I could not believe that every warning system failed again and I reported it to Volvo. They conducted the inspection and reported no issues with the car. I requested a copy of the inspection, and they said they can't send it since it's proprietary information. I disputed that argument since it is my car and my safety at risk. The same day, I was notified of the urgent 2026 Volvo recall due to a rear-view camera failure that could cause a collision. This is the second recall, a 2025 recall for the same issue.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2197964"},{"cmplid":"2195183","date_received":"2026-04-09","make":"VOLVO","model":"XC60","model_year":2023,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"EXTERIOR LIGHTING:TURN SIGNAL","description":"See attached document for complaint.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2195183"},{"cmplid":"2192843","date_received":"2026-04-01","make":"VOLVO","model":"XC90","model_year":2021,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"VEHICLE SPEED CONTROL","description":"Unintentional acceleration.First, I was in line at car wash proceeding slowly ahead as directed in line.  Foot on accelerator lightly moving, when car surged rapidly hitting back end of Tesla about 6-8 ft ahead (2/26/26 12:30pm) Impact strong enough to push Tesla into truck hitch damaging it front of it as well. Applied brake, but impact was too rapid.  Second incident with my Volvo was a month later(3/22/26 about 10:30 am) and my husband was driving. .  Made right turn on green light and started to accelerate when it revived and surged forward until applied brake.   Dealer could not replicate. No codes but repair shop had to recalibrate after 1st incident and may have lost code on 1st incident(wreck). Now that insurance knows what happened, I don't know if they will intervene. hopefully.   No warnings went off or messages.  Airbag did not deploy.   I believe that this is an unintentional acceleration, especially occurring twice now.  Dealership says car is safe and they will monitor.  I guess it means when we have another incident. Hopefully not fatal to us or anyone else. Dealer says it is a transition from hybrid electric to gas. But I have had this car 4yrs10months and this never happened until now. And the transition never has thrown me back in my seat or had the engine rev.   The battery was replaced last August because of bad cell and recall on it for fire hazard.  Maybe this could have an affect. On first incident I was in shock so thought maybe in hit accelerator ins","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2192843"},{"cmplid":"2192844","date_received":"2026-04-01","make":"VOLVO","model":"XC90","model_year":2021,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"ENGINE","description":"Unintentional acceleration.First, I was in line at car wash proceeding slowly ahead as directed in line.  Foot on accelerator lightly moving, when car surged rapidly hitting back end of Tesla about 6-8 ft ahead (2/26/26 12:30pm) Impact strong enough to push Tesla into truck hitch damaging it front of it as well. Applied brake, but impact was too rapid.  Second incident with my Volvo was a month later(3/22/26 about 10:30 am) and my husband was driving. .  Made right turn on green light and started to accelerate when it revived and surged forward until applied brake.   Dealer could not replicate. No codes but repair shop had to recalibrate after 1st incident and may have lost code on 1st incident(wreck). Now that insurance knows what happened, I don't know if they will intervene. hopefully.   No warnings went off or messages.  Airbag did not deploy.   I believe that this is an unintentional acceleration, especially occurring twice now.  Dealership says car is safe and they will monitor.  I guess it means when we have another incident. Hopefully not fatal to us or anyone else. Dealer says it is a transition from hybrid electric to gas. But I have had this car 4yrs10months and this never happened until now. And the transition never has thrown me back in my seat or had the engine rev.   The battery was replaced last August because of bad cell and recall on it for fire hazard.  Maybe this could have an affect. On first incident I was in shock so thought maybe in hit accelerator ins","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2192844"},{"cmplid":"2192845","date_received":"2026-04-01","make":"VOLVO","model":"XC90","model_year":2021,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FUEL/PROPULSION SYSTEM","description":"Unintentional acceleration.First, I was in line at car wash proceeding slowly ahead as directed in line.  Foot on accelerator lightly moving, when car surged rapidly hitting back end of Tesla about 6-8 ft ahead (2/26/26 12:30pm) Impact strong enough to push Tesla into truck hitch damaging it front of it as well. Applied brake, but impact was too rapid.  Second incident with my Volvo was a month later(3/22/26 about 10:30 am) and my husband was driving. .  Made right turn on green light and started to accelerate when it revived and surged forward until applied brake.   Dealer could not replicate. No codes but repair shop had to recalibrate after 1st incident and may have lost code on 1st incident(wreck). Now that insurance knows what happened, I don't know if they will intervene. hopefully.   No warnings went off or messages.  Airbag did not deploy.   I believe that this is an unintentional acceleration, especially occurring twice now.  Dealership says car is safe and they will monitor.  I guess it means when we have another incident. Hopefully not fatal to us or anyone else. Dealer says it is a transition from hybrid electric to gas. But I have had this car 4yrs10months and this never happened until now. And the transition never has thrown me back in my seat or had the engine rev.   The battery was replaced last August because of bad cell and recall on it for fire hazard.  Maybe this could have an affect. On first incident I was in shock so thought maybe in hit accelerator ins","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2192845"},{"cmplid":"2191120","date_received":"2026-03-27","make":"VOLVO","model":"XC60","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"Automatic braking failure: Another vehicle slammed into my vehicle as I was moving at a slow pace.  That other vehicle pushed the front of my vehicle into a dumpster in a parking lot.  The automatic braking should have engaged and stopped the car so it wouldn't have crashed into the dumpster.  It is unlikely the vehicle is available for inspection as it was towed to a salvage yard.  My safety and that of others was put at risk.  The problem could not be reproduced - the vehicle was severely damaged and undrivable.  The manufacturer (Volvo) refused to inspect it.  There were no warning lamps, messages or other symptoms. Unsure if this is relevant, but the vehicle recently (less than 1 week ago) received an over-the-air (OTA) update to software version 5.0.5.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2191120"},{"cmplid":"2189106","date_received":"2026-03-22","make":"VOLVO","model":"XC60","model_year":2022,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"At the end of a downhill cloverleaf coming coming on and off a highway, the car slowed to a crawl but would not stop. It was going slowly as if \"creeping\" like when in B mode but was not in B mode. The brakes would not stop it. I was able to shift gears from Drive to N to P but no response, car continued to creep forward until it gently bumped into the back of an 18 wheeler. There was no collision alarm at the time. I turned the car on and off, and powering down seemed to re set the issue, but the collision alarm went off like 10 minutes later when there was nothing to set it off (seemed like it was just delayed).  No error code came up, nothing. I submitted my claim to Volvo, esp since there are similar recalls so I thought it was a known thing, but apparently not reported on my exact make and model (there were not very many made).  I did not know there was damage to my vehicle, and the truck driver and myself did not even get out, he didn't feel me, and I assumed the bumper just bumped him so no police report. This was an intermittant failure and after I re booted the vehicle I slowly drove home after brakes seemed to be working after power on/off. I did not know that it was my HOOD that bumped the truck.  I did not know there was damage until I got home. If this car's make and model were NOT included in the recall, they should be.  TERRIFYING. And volvo did not acknowledge or reassure.  requested documentation on what they inspected, and did not receive.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2189106"},{"cmplid":"2189107","date_received":"2026-03-22","make":"VOLVO","model":"XC60","model_year":2022,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"VEHICLE SPEED CONTROL","description":"At the end of a downhill cloverleaf coming coming on and off a highway, the car slowed to a crawl but would not stop. It was going slowly as if \"creeping\" like when in B mode but was not in B mode. The brakes would not stop it. I was able to shift gears from Drive to N to P but no response, car continued to creep forward until it gently bumped into the back of an 18 wheeler. There was no collision alarm at the time. I turned the car on and off, and powering down seemed to re set the issue, but the collision alarm went off like 10 minutes later when there was nothing to set it off (seemed like it was just delayed).  No error code came up, nothing. I submitted my claim to Volvo, esp since there are similar recalls so I thought it was a known thing, but apparently not reported on my exact make and model (there were not very many made).  I did not know there was damage to my vehicle, and the truck driver and myself did not even get out, he didn't feel me, and I assumed the bumper just bumped him so no police report. This was an intermittant failure and after I re booted the vehicle I slowly drove home after brakes seemed to be working after power on/off. I did not know that it was my HOOD that bumped the truck.  I did not know there was damage until I got home. If this car's make and model were NOT included in the recall, they should be.  TERRIFYING. And volvo did not acknowledge or reassure.  requested documentation on what they inspected, and did not receive.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2189107"},{"cmplid":"2189108","date_received":"2026-03-22","make":"VOLVO","model":"XC60","model_year":2022,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: WARNINGS","description":"At the end of a downhill cloverleaf coming coming on and off a highway, the car slowed to a crawl but would not stop. It was going slowly as if \"creeping\" like when in B mode but was not in B mode. The brakes would not stop it. I was able to shift gears from Drive to N to P but no response, car continued to creep forward until it gently bumped into the back of an 18 wheeler. There was no collision alarm at the time. I turned the car on and off, and powering down seemed to re set the issue, but the collision alarm went off like 10 minutes later when there was nothing to set it off (seemed like it was just delayed).  No error code came up, nothing. I submitted my claim to Volvo, esp since there are similar recalls so I thought it was a known thing, but apparently not reported on my exact make and model (there were not very many made).  I did not know there was damage to my vehicle, and the truck driver and myself did not even get out, he didn't feel me, and I assumed the bumper just bumped him so no police report. This was an intermittant failure and after I re booted the vehicle I slowly drove home after brakes seemed to be working after power on/off. I did not know that it was my HOOD that bumped the truck.  I did not know there was damage until I got home. If this car's make and model were NOT included in the recall, they should be.  TERRIFYING. And volvo did not acknowledge or reassure.  requested documentation on what they inspected, and did not receive.","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2189108"},{"cmplid":"2185955","date_received":"2026-03-13","make":"VOLVO","model":"XC90","model_year":2021,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"POWER TRAIN","description":"The contact owns a 2021 Volvo XC90.  The contact stated that upon shifting to Drive(D) while the vehicle was on an incline, the vehicle rolled back before moving forward as intended. The contact stated that the failure had been recurring, causing the vehicle to hit a garage door and a brick mailbox on two different occasions. The contact stated that the tailgate was opened and sustained a dent when the vehicle hit the garage door.  The contact stated that upon shifting to Reverse(R) on a decline, the vehicle rolled forward before reversing as intended. The contact stated that the failure had caused the vehicle to hit two pedestrians. There were no reported injuries. No police report was filed. The vehicle was taken to the dealer on several occasions, and several unknown repairs were performed; however, the failure persisted. Additionally, the contact stated that the vehicle had experienced difficulty starting on several occasions, leaving the contact stranded while the contact was in the process of taking his son to the emergency room. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The message \"Press Knob To Start\" was displayed. The contact stated that while driving at 65 MPH, the vehicle suddenly stopped. The message \"Hybrid System Failure - Service Required\" was displayed, and the message \"Performance Reduced\" was displayed along with a turtle. The contact was able to restart the vehicle, but the vehicle failed to exceed 5 MPH w","canonical_url":"https://api.ai-analytics.org/vehicle-complaint/2185955"}]}