# NTSB Incident DEN05IA071
> **Boeing 737-282** · 2005-04-25 · Denver, CO, USA · NONE
## Event
- **NTSB number:** DEN05IA071
- **Event ID:** 20050502X00534
- **Type:** Incident
- **Date:** 2005-04-25
- **Location:** Denver, CO, USA
- **Coordinates:** 39.861389, -104.673057
## Injuries
- **Highest injury:** NONE
- **Fatal:** 0
- **Serious:** 0
- **Minor:** 0
- **Uninjured:** 98
- **Total aboard:** 98
## Aircraft
- **Make:** Boeing
- **Model:** 737-282
- **Registration:** N789TM
- **FAR Part:** 121
- **Engines:** 2
- **Damage:** MINR
## Conditions
- **Light:** DAYL
- **Weather:** VMC
## Probable cause

the improper operation of the loading bridge which resulted in the loading bridge impacting the airplane. Contributing factors were the failure of the ground personnel to marshal the airplane on the assigned aircraft stop line, lack of supervision and communications during the marshal operations, the lack of qualified personnel conducting the marshal operations, and the inadequate training of ground personnel.

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*Source: [NTSB CAROL](https://data.ntsb.gov/carol-main-public/basic-search?source=ntsb&type=event&ntsb_number=DEN05IA071) · AI Analytics · CC0 1.0*