# NTSB Accident DCA21LA024
> **BOMBARDIER CL600 2C10** · 2020-11-14 · Phoenix, AZ, USA · SERS
## Event
- **NTSB number:** DCA21LA024
- **Event ID:** 20201119102304
- **Type:** Accident
- **Date:** 2020-11-14
- **Location:** Phoenix, AZ, USA
- **Coordinates:** 33.4373, -112.0078
## Injuries
- **Highest injury:** SERS
- **Fatal:** 0
- **Serious:** 1
- **Minor:** 0
- **Uninjured:** 60
- **Total aboard:** 61
## Aircraft
- **Make:** BOMBARDIER
- **Model:** CL600 2C10
- **Registration:** N778SK
- **FAR Part:** 121
- **Engines:** 2
- **Damage:** —
## Conditions
- **Light:** DUSK
- **Weather:** VMC
## Probable cause

The flight attendant’s use of improper procedures when opening the main cabin door.

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*Source: [NTSB CAROL](https://data.ntsb.gov/carol-main-public/basic-search?source=ntsb&type=event&ntsb_number=DCA21LA024) · AI Analytics · CC0 1.0*