# NTSB Accident CEN21LA210
> **FIREFLY BALLOONS 2010 INC FIREFLY 12B-010** · 2021-04-20 · Pagosa Springs, CO, USA · SERS
## Event
- **NTSB number:** CEN21LA210
- **Event ID:** 20210505103037
- **Type:** Accident
- **Date:** 2021-04-20
- **Location:** Pagosa Springs, CO, USA
- **Coordinates:** 37.272272, -107.08694
## Injuries
- **Highest injury:** SERS
- **Fatal:** 0
- **Serious:** 1
- **Minor:** 0
- **Uninjured:** 10
- **Total aboard:** 11
## Aircraft
- **Make:** FIREFLY BALLOONS 2010 INC
- **Model:** FIREFLY 12B-010
- **Registration:** N3016R
- **FAR Part:** 091
- **Engines:** 0
- **Damage:** —
## Conditions
- **Light:** DAYL
- **Weather:** VMC
## Probable cause

The pilot’s failure to properly control the balloon during a steep approach that resulted in a hard landing and a serious passenger injury.

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*Source: [NTSB CAROL](https://data.ntsb.gov/carol-main-public/basic-search?source=ntsb&type=event&ntsb_number=CEN21LA210) · AI Analytics · CC0 1.0*