# OCC C&D action 2018-020
> **Merchants Bank of California, National Association** · Individual · 2018-03-07
## Action
- **Document number:** 2018-020
- **Docket number:** AA-EC-2017-77
- **Type:** C&D — Cease-and-Desist Order (C&D) or Personal Cease-and-Desist Order (PC&D)
- **Respondent type:** Individual
- **Action date:** 2018-03-07
## Respondent
- **Bank:** Merchants Bank of California, National Association
- **Individual:** Susan Cavano
- **Charter number:** 21371
- **Location:** Carson, CALIFORNIA
## Subjects

BSA Officer|BSA Program Violation / 12 CFR 21.21|BSA Violation Cited|BSA/AML|Customer/Enhanced Due Diligence (CDD/EDD)|Enterprise Governance / Internal Controls / General Risk Management|False Statements / Obstruction|Insider Issues|Noncompliance with Enforcement Action|Payment Processing/Payment Systems

## Source
- [OCC enforcement order PDF](https://apps.occ.gov/EASearch/Document/Download?id=2018-020)
- [OCC EASearch portal](https://apps.occ.gov/EASearch/)
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