CFPB consumer complaint against ALLY FINANCIAL INC.

Checking or savings account · Closing an account — Can't close your account · received 2026-05-08T12:00:00-05:00 from CA · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID
21999098
Company
ALLY FINANCIAL INC.
Product
Checking or savings account
Sub-product
Savings account
Issue
Closing an account
Sub-issue
Can't close your account
Date received
2026-05-08T12:00:00-05:00
Submitted via
Web
State
CA
Company response
In progress
Timely response
Yes
Consumer disputed
N/A

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