CFPB consumer complaint against CITIBANK, N.A.

Name: Credit card complaint against CITIBANK, N.A.
Item: CITIBANK, N.A.
Author: Anonymous CFPB consumer

Credit card · Problem with a purchase shown on your statement — Credit card company isn't resolving a dispute about a purchase on your statement · received 2026-05-08T12:00:00-05:00 from MN · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID: 22015707
Company: CITIBANK, N.A.
Product: Credit card
Sub-product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-issue: Credit card company isn't resolving a dispute about a purchase on your statement
Date received: 2026-05-08T12:00:00-05:00
Submitted via: Phone
State: MN
Company response: Closed with explanation
Timely response: Yes
Consumer disputed: N/A

All complaints against this company: /api/v1/cfpb/by-company/CITIBANK, N.A.
Compliance screen for this company: /api/v1/screening/all?name=CITIBANK, N.A.

CFPB consumer complaint against CITIBANK, N.A.

Key facts

Related