# CFPB complaint against FISERV FINXACT CORE

> **Prepaid card** · Unexpected or other fees · received 2026-05-08T12:00:00-05:00 from GA

_No public narrative — consumer did not consent to publication of their story._

## Key facts

- **CFPB complaint ID:** 22021853
- **Company:** FISERV FINXACT CORE
- **Product:** Prepaid card
- **Sub-product:** Payroll card
- **Issue:** Unexpected or other fees
- **Sub-issue:** —
- **Date received by CFPB:** 2026-05-08T12:00:00-05:00
- **Date sent to company:** 2026-05-08T12:00:00-05:00
- **Submitted via:** Web
- **State:** GA
- **ZIP:** 30904
- **Company response:** Closed with explanation
- **Timely response:** Yes
- **Consumer disputed:** N/A
- **Tags:** Servicemember

## Primary source

CFPB Consumer Complaint Database: https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22021853

## Citation

> US Consumer Financial Protection Bureau, Consumer Complaint Database, complaint 22021853 against FISERV FINXACT CORE. Retrieved via AI Analytics 2026-05-17 from https://api.ai-analytics.org/complaint/22021853. Licensed CC0.

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*[CFPB complaints dataset](/datasets/cfpb-complaints) · [All FISERV FINXACT CORE complaints](https://api.ai-analytics.org/api/v1/cfpb/by-company/FISERV%20FINXACT%20CORE) · CC0 1.0*