CFPB consumer complaint against ENCORE CAPITAL GROUP INC.

Debt collection · Attempts to collect debt not owed — Debt was result of identity theft · received 2026-05-08T12:00:00-05:00 from MI · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID
22024450
Company
ENCORE CAPITAL GROUP INC.
Product
Debt collection
Sub-product
I do not know
Issue
Attempts to collect debt not owed
Sub-issue
Debt was result of identity theft
Date received
2026-05-08T12:00:00-05:00
Submitted via
Web
State
MI
Company response
Closed with explanation
Timely response
Yes
Consumer disputed
N/A

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