# CFPB complaint against Experian Information Solutions Inc.

> **Credit reporting or other personal consumer reports** · Problem with a company's investigation into an existing problem — Investigation took more than 30 days · received 2026-05-09T12:00:00-05:00 from TX

_No public narrative — consumer did not consent to publication of their story._

## Key facts

- **CFPB complaint ID:** 22042709
- **Company:** Experian Information Solutions Inc.
- **Product:** Credit reporting or other personal consumer reports
- **Sub-product:** Credit reporting
- **Issue:** Problem with a company's investigation into an existing problem
- **Sub-issue:** Investigation took more than 30 days
- **Date received by CFPB:** 2026-05-09T12:00:00-05:00
- **Date sent to company:** 2026-05-09T12:00:00-05:00
- **Submitted via:** Web
- **State:** TX
- **ZIP:** 77384
- **Company response:** In progress
- **Timely response:** Yes
- **Consumer disputed:** N/A

## Primary source

CFPB Consumer Complaint Database: https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22042709

## Citation

> US Consumer Financial Protection Bureau, Consumer Complaint Database, complaint 22042709 against Experian Information Solutions Inc.. Retrieved via AI Analytics 2026-05-16 from https://api.ai-analytics.org/complaint/22042709. Licensed CC0.

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*[CFPB complaints dataset](/datasets/cfpb-complaints) · [All Experian Information Solutions Inc. complaints](https://api.ai-analytics.org/api/v1/cfpb/by-company/Experian%20Information%20Solutions%20Inc.) · CC0 1.0*