# CFPB complaint against TransferWise Ltd

> **Money transfer, virtual currency, or money service** · Managing, opening, or closing your mobile wallet account · received 2026-05-09T12:00:00-05:00 from NY

_No public narrative — consumer did not consent to publication of their story._

## Key facts

- **CFPB complaint ID:** 22044169
- **Company:** TransferWise Ltd
- **Product:** Money transfer, virtual currency, or money service
- **Sub-product:** Mobile or digital wallet
- **Issue:** Managing, opening, or closing your mobile wallet account
- **Sub-issue:** —
- **Date received by CFPB:** 2026-05-09T12:00:00-05:00
- **Date sent to company:** 2026-05-09T12:00:00-05:00
- **Submitted via:** Web
- **State:** NY
- **ZIP:** 10036
- **Company response:** Closed with explanation
- **Timely response:** Yes
- **Consumer disputed:** N/A

## Primary source

CFPB Consumer Complaint Database: https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22044169

## Citation

> US Consumer Financial Protection Bureau, Consumer Complaint Database, complaint 22044169 against TransferWise Ltd. Retrieved via AI Analytics 2026-05-16 from https://api.ai-analytics.org/complaint/22044169. Licensed CC0.

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*[CFPB complaints dataset](/datasets/cfpb-complaints) · [All TransferWise Ltd complaints](https://api.ai-analytics.org/api/v1/cfpb/by-company/TransferWise%20Ltd) · CC0 1.0*