CFPB consumer complaint against Experian Information Solutions Inc.

Credit reporting or other personal consumer reports · Credit monitoring or identity theft protection services — Didn't receive services that were advertised · received 2026-05-09T12:00:00-05:00 from DE · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID
22047121
Company
Experian Information Solutions Inc.
Product
Credit reporting or other personal consumer reports
Sub-product
Credit reporting
Issue
Credit monitoring or identity theft protection services
Sub-issue
Didn't receive services that were advertised
Date received
2026-05-09T12:00:00-05:00
Submitted via
Web
State
DE
Company response
In progress
Timely response
Yes
Consumer disputed
N/A

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