CFPB consumer complaint against CITIBANK, N.A.

Name: Checking or savings account complaint against CITIBANK, N.A.
Item: CITIBANK, N.A.
Author: Anonymous CFPB consumer

Checking or savings account · Opening an account — Didn't receive terms that were advertised · received 2026-05-09T12:00:00-05:00 from CA · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID: 22053371
Company: CITIBANK, N.A.
Product: Checking or savings account
Sub-product: Other banking product or service
Issue: Opening an account
Sub-issue: Didn't receive terms that were advertised
Date received: 2026-05-09T12:00:00-05:00
Submitted via: Web
State: CA
Company response: Closed with explanation
Timely response: Yes
Consumer disputed: N/A

All complaints against this company: /api/v1/cfpb/by-company/CITIBANK, N.A.
Compliance screen for this company: /api/v1/screening/all?name=CITIBANK, N.A.

CFPB consumer complaint against CITIBANK, N.A.

Key facts

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