# CFPB complaint against JPMORGAN CHASE & CO.

> **Checking or savings account** · Closing an account — Funds not received from closed account · received 2026-05-10T12:00:00-05:00 from NY

_No public narrative — consumer did not consent to publication of their story._

## Key facts

- **CFPB complaint ID:** 22057097
- **Company:** JPMORGAN CHASE & CO.
- **Product:** Checking or savings account
- **Sub-product:** Checking account
- **Issue:** Closing an account
- **Sub-issue:** Funds not received from closed account
- **Date received by CFPB:** 2026-05-10T12:00:00-05:00
- **Date sent to company:** 2026-05-10T12:00:00-05:00
- **Submitted via:** Web
- **State:** NY
- **ZIP:** 11230
- **Company response:** Closed with explanation
- **Timely response:** Yes
- **Consumer disputed:** N/A

## Primary source

CFPB Consumer Complaint Database: https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22057097

## Citation

> US Consumer Financial Protection Bureau, Consumer Complaint Database, complaint 22057097 against JPMORGAN CHASE & CO.. Retrieved via AI Analytics 2026-05-16 from https://api.ai-analytics.org/complaint/22057097. Licensed CC0.

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*[CFPB complaints dataset](/datasets/cfpb-complaints) · [All JPMORGAN CHASE & CO. complaints](https://api.ai-analytics.org/api/v1/cfpb/by-company/JPMORGAN%20CHASE%20%26%20CO.) · CC0 1.0*