# CFPB complaint against CITIBANK, N.A.

> **Credit card** · Other features, terms, or problems — Problem with customer service · received 2026-05-10T12:00:00-05:00 from CA

_No public narrative — consumer did not consent to publication of their story._

## Key facts

- **CFPB complaint ID:** 22057136
- **Company:** CITIBANK, N.A.
- **Product:** Credit card
- **Sub-product:** General-purpose credit card or charge card
- **Issue:** Other features, terms, or problems
- **Sub-issue:** Problem with customer service
- **Date received by CFPB:** 2026-05-10T12:00:00-05:00
- **Date sent to company:** 2026-05-10T12:00:00-05:00
- **Submitted via:** Web
- **State:** CA
- **ZIP:** 91709
- **Company response:** Closed with explanation
- **Timely response:** Yes
- **Consumer disputed:** N/A

## Primary source

CFPB Consumer Complaint Database: https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22057136

## Citation

> US Consumer Financial Protection Bureau, Consumer Complaint Database, complaint 22057136 against CITIBANK, N.A.. Retrieved via AI Analytics 2026-05-16 from https://api.ai-analytics.org/complaint/22057136. Licensed CC0.

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*[CFPB complaints dataset](/datasets/cfpb-complaints) · [All CITIBANK, N.A. complaints](https://api.ai-analytics.org/api/v1/cfpb/by-company/CITIBANK%2C%20N.A.) · CC0 1.0*