CFPB consumer complaint against KEYCORP

Name: Money transfer, virtual currency, or money service complaint against KEYCORP
Item: KEYCORP
Author: Anonymous CFPB consumer

Money transfer, virtual currency, or money service · Managing, opening, or closing your mobile wallet account · received 2026-05-10T12:00:00-05:00 from NY · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID: 22059101
Company: KEYCORP
Product: Money transfer, virtual currency, or money service
Sub-product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
Sub-issue: —
Date received: 2026-05-10T12:00:00-05:00
Submitted via: Web
State: NY
Company response: Closed with explanation
Timely response: Yes
Consumer disputed: N/A
Tags: Servicemember

All complaints against this company: /api/v1/cfpb/by-company/KEYCORP
Compliance screen for this company: /api/v1/screening/all?name=KEYCORP

CFPB consumer complaint against KEYCORP

Key facts

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