CFPB consumer complaint against ALLY FINANCIAL INC.

Name: Checking or savings account complaint against ALLY FINANCIAL INC.
Item: ALLY FINANCIAL INC.
Author: Anonymous CFPB consumer

Checking or savings account · Closing an account — Can't close your account · received 2026-05-10T12:00:00-05:00 from AL · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID: 22061137
Company: ALLY FINANCIAL INC.
Product: Checking or savings account
Sub-product: Checking account
Issue: Closing an account
Sub-issue: Can't close your account
Date received: 2026-05-10T12:00:00-05:00
Submitted via: Web
State: AL
Company response: In progress
Timely response: Yes
Consumer disputed: N/A

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CFPB consumer complaint against ALLY FINANCIAL INC.

Key facts

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