CFPB consumer complaint against Block, Inc.

Prepaid card · Unexpected or other fees · received 2026-05-11T12:00:00-05:00 from MD · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID: 22063381
Company: Block, Inc.
Product: Prepaid card
Sub-product: General-purpose prepaid card
Issue: Unexpected or other fees
Sub-issue: —
Date received: 2026-05-11T12:00:00-05:00
Submitted via: Web
State: MD
Company response: In progress
Timely response: Yes
Consumer disputed: N/A

Related

All complaints against this company: /api/v1/cfpb/by-company/Block, Inc.
Compliance screen for this company: /api/v1/screening/all?name=Block, Inc.