# CFPB complaint against Navient Solutions, LLC.

> **Student loan** · Dealing with your lender or servicer — Need information about your loan balance or loan terms · received 2026-05-11T12:00:00-05:00 from SC

_No public narrative — consumer did not consent to publication of their story._

## Key facts

- **CFPB complaint ID:** 22075129
- **Company:** Navient Solutions, LLC.
- **Product:** Student loan
- **Sub-product:** Private student loan
- **Issue:** Dealing with your lender or servicer
- **Sub-issue:** Need information about your loan balance or loan terms
- **Date received by CFPB:** 2026-05-11T12:00:00-05:00
- **Date sent to company:** 2026-05-11T12:00:00-05:00
- **Submitted via:** Web
- **State:** SC
- **ZIP:** 29617
- **Company response:** Closed with explanation
- **Timely response:** Yes
- **Consumer disputed:** N/A

## Primary source

CFPB Consumer Complaint Database: https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22075129

## Citation

> US Consumer Financial Protection Bureau, Consumer Complaint Database, complaint 22075129 against Navient Solutions, LLC.. Retrieved via AI Analytics 2026-05-16 from https://api.ai-analytics.org/complaint/22075129. Licensed CC0.

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*[CFPB complaints dataset](/datasets/cfpb-complaints) · [All Navient Solutions, LLC. complaints](https://api.ai-analytics.org/api/v1/cfpb/by-company/Navient%20Solutions%2C%20LLC.) · CC0 1.0*