# CFPB complaint against ZIONS BANCORPORATION

> **Mortgage** · Closing on a mortgage — Changes in loan terms during or after closing · received 2026-05-11T12:00:00-05:00 from CA

_No public narrative — consumer did not consent to publication of their story._

## Key facts

- **CFPB complaint ID:** 22083987
- **Company:** ZIONS BANCORPORATION
- **Product:** Mortgage
- **Sub-product:** Home equity loan or line of credit (HELOC)
- **Issue:** Closing on a mortgage
- **Sub-issue:** Changes in loan terms during or after closing
- **Date received by CFPB:** 2026-05-11T12:00:00-05:00
- **Date sent to company:** 2026-05-11T12:00:00-05:00
- **Submitted via:** Web
- **State:** CA
- **ZIP:** 95070
- **Company response:** Closed with explanation
- **Timely response:** Yes
- **Consumer disputed:** N/A

## Primary source

CFPB Consumer Complaint Database: https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22083987

## Citation

> US Consumer Financial Protection Bureau, Consumer Complaint Database, complaint 22083987 against ZIONS BANCORPORATION. Retrieved via AI Analytics 2026-05-17 from https://api.ai-analytics.org/complaint/22083987. Licensed CC0.

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*[CFPB complaints dataset](/datasets/cfpb-complaints) · [All ZIONS BANCORPORATION complaints](https://api.ai-analytics.org/api/v1/cfpb/by-company/ZIONS%20BANCORPORATION) · CC0 1.0*