CFPB consumer complaint against ALLY FINANCIAL INC.

Vehicle loan or lease · Managing the loan or lease — Billing problem · received 2026-05-11T12:00:00-05:00 from IL · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID: 22090363
Company: ALLY FINANCIAL INC.
Product: Vehicle loan or lease
Sub-product: Loan
Issue: Managing the loan or lease
Sub-issue: Billing problem
Date received: 2026-05-11T12:00:00-05:00
Submitted via: Web
State: IL
Company response: In progress
Timely response: Yes
Consumer disputed: N/A

Related

All complaints against this company: /api/v1/cfpb/by-company/ALLY FINANCIAL INC.
Compliance screen for this company: /api/v1/screening/all?name=ALLY FINANCIAL INC.