CFPB consumer complaint against VANDERBILT MORTGAGE & FINANCE, INC

Mortgage · Applying for a mortgage or refinancing an existing mortgage — Trying to communicate with the company to fix an issue with the application process · received 2026-05-11T12:00:00-05:00 from SC · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID
22096132
Company
VANDERBILT MORTGAGE & FINANCE, INC
Product
Mortgage
Sub-product
Conventional home mortgage
Issue
Applying for a mortgage or refinancing an existing mortgage
Sub-issue
Trying to communicate with the company to fix an issue with the application process
Date received
2026-05-11T12:00:00-05:00
Submitted via
Web
State
SC
Company response
In progress
Timely response
Yes
Consumer disputed
N/A

Related