CFPB consumer complaint against ENCORE CAPITAL GROUP INC.

Debt collection · Attempts to collect debt not owed — Debt was paid · received 2026-05-12T12:00:00-05:00 from IN · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID: 22098370
Company: ENCORE CAPITAL GROUP INC.
Product: Debt collection
Sub-product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt was paid
Date received: 2026-05-12T12:00:00-05:00
Submitted via: Web
State: IN
Company response: Closed with explanation
Timely response: Yes
Consumer disputed: N/A

Related

All complaints against this company: /api/v1/cfpb/by-company/ENCORE CAPITAL GROUP INC.
Compliance screen for this company: /api/v1/screening/all?name=ENCORE CAPITAL GROUP INC.