# CFPB complaint against AMERICAN EXPRESS COMPANY

> **Debt collection** · Written notification about debt — Didn't receive enough information to verify debt · received 2026-05-12T12:00:00-05:00 from MD

_No public narrative — consumer did not consent to publication of their story._

## Key facts

- **CFPB complaint ID:** 22101809
- **Company:** AMERICAN EXPRESS COMPANY
- **Product:** Debt collection
- **Sub-product:** I do not know
- **Issue:** Written notification about debt
- **Sub-issue:** Didn't receive enough information to verify debt
- **Date received by CFPB:** 2026-05-12T12:00:00-05:00
- **Date sent to company:** 2026-05-12T12:00:00-05:00
- **Submitted via:** Web
- **State:** MD
- **ZIP:** 21208
- **Company response:** Closed with explanation
- **Timely response:** Yes
- **Consumer disputed:** N/A

## Primary source

CFPB Consumer Complaint Database: https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22101809

## Citation

> US Consumer Financial Protection Bureau, Consumer Complaint Database, complaint 22101809 against AMERICAN EXPRESS COMPANY. Retrieved via AI Analytics 2026-05-16 from https://api.ai-analytics.org/complaint/22101809. Licensed CC0.

---

*[CFPB complaints dataset](/datasets/cfpb-complaints) · [All AMERICAN EXPRESS COMPANY complaints](https://api.ai-analytics.org/api/v1/cfpb/by-company/AMERICAN%20EXPRESS%20COMPANY) · CC0 1.0*