CFPB consumer complaint against ENCORE CAPITAL GROUP INC.

Name: Debt collection complaint against ENCORE CAPITAL GROUP INC.
Item: ENCORE CAPITAL GROUP INC.
Author: Anonymous CFPB consumer

Debt collection · False statements or representation — Attempted to collect wrong amount · received 2026-05-12T12:00:00-05:00 from AL · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID: 22122681
Company: ENCORE CAPITAL GROUP INC.
Product: Debt collection
Sub-product: Credit card debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount
Date received: 2026-05-12T12:00:00-05:00
Submitted via: Web
State: AL
Company response: Closed with explanation
Timely response: Yes
Consumer disputed: N/A

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CFPB consumer complaint against ENCORE CAPITAL GROUP INC.

Key facts

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