# CFPB complaint against FISERV FINXACT CORE

> **Prepaid card** · Problem with a purchase or transfer — Card company isn't resolving a dispute about a purchase or transfer · received 2026-05-12T12:00:00-05:00 from FL

_No public narrative — consumer did not consent to publication of their story._

## Key facts

- **CFPB complaint ID:** 22125593
- **Company:** FISERV FINXACT CORE
- **Product:** Prepaid card
- **Sub-product:** Payroll card
- **Issue:** Problem with a purchase or transfer
- **Sub-issue:** Card company isn't resolving a dispute about a purchase or transfer
- **Date received by CFPB:** 2026-05-12T12:00:00-05:00
- **Date sent to company:** 2026-05-12T12:00:00-05:00
- **Submitted via:** Web
- **State:** FL
- **ZIP:** 341XX
- **Company response:** In progress
- **Timely response:** Yes
- **Consumer disputed:** N/A

## Primary source

CFPB Consumer Complaint Database: https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22125593

## Citation

> US Consumer Financial Protection Bureau, Consumer Complaint Database, complaint 22125593 against FISERV FINXACT CORE. Retrieved via AI Analytics 2026-05-16 from https://api.ai-analytics.org/complaint/22125593. Licensed CC0.

---

*[CFPB complaints dataset](/datasets/cfpb-complaints) · [All FISERV FINXACT CORE complaints](https://api.ai-analytics.org/api/v1/cfpb/by-company/FISERV%20FINXACT%20CORE) · CC0 1.0*