CFPB consumer complaint against ALLY FINANCIAL INC.

Name: Vehicle loan or lease complaint against ALLY FINANCIAL INC.
Item: ALLY FINANCIAL INC.
Author: Anonymous CFPB consumer

Vehicle loan or lease · Problems at the end of the loan or lease — Unable to receive car title or other problem after the loan is paid off · received 2026-05-12T12:00:00-05:00 from NJ · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID: 22137383
Company: ALLY FINANCIAL INC.
Product: Vehicle loan or lease
Sub-product: Loan
Issue: Problems at the end of the loan or lease
Sub-issue: Unable to receive car title or other problem after the loan is paid off
Date received: 2026-05-12T12:00:00-05:00
Submitted via: Web
State: NJ
Company response: In progress
Timely response: Yes
Consumer disputed: N/A

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CFPB consumer complaint against ALLY FINANCIAL INC.

Key facts

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