CFPB consumer complaint against ALLY FINANCIAL INC.

Vehicle loan or lease · Struggling to pay your loan — Denied request to lower payments · received 2026-05-13T12:00:00-05:00 from NY · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID
22155100
Company
ALLY FINANCIAL INC.
Product
Vehicle loan or lease
Sub-product
Loan
Issue
Struggling to pay your loan
Sub-issue
Denied request to lower payments
Date received
2026-05-13T12:00:00-05:00
Submitted via
Web
State
NY
Company response
In progress
Timely response
Yes
Consumer disputed
N/A
Tags
Older American

Related