CFPB consumer complaint against American Credit Acceptance, LLC

Vehicle loan or lease · Credit monitoring or identity theft protection services — Didn't receive services that were advertised · received 2026-05-13T12:00:00-05:00 from MD · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID
22158637
Company
American Credit Acceptance, LLC
Product
Vehicle loan or lease
Sub-product
Loan
Issue
Credit monitoring or identity theft protection services
Sub-issue
Didn't receive services that were advertised
Date received
2026-05-13T12:00:00-05:00
Submitted via
Web
State
MD
Company response
In progress
Timely response
Yes
Consumer disputed
N/A

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