# CVE-2026-40570

> Vulnerability.

## Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.

## Key facts

- **CVE ID:** CVE-2026-40570
- **Published:** 2026-04-21
- **CWE codes:** CWE-639, CWE-862

## Primary sources

- NIST NVD: https://nvd.nist.gov/vuln/detail/CVE-2026-40570

## Citation

> AI Analytics. CVE-2026-40570. Retrieved 2026-07-19 from https://api.ai-analytics.org/cve/CVE-2026-40570. Derived from NIST NVD. Licensed CC0.

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